| | OpinionLab OnlineOpinion Web user feedback system |
 | | Britannica.com Inc. creates leading consumer and educational sites, including Britannica.com, a powerful free Web site featuring some of the highest quality content on the Internet. |
 | | More than 200 years after its creation in 1798, Encyclopedia Britannica remains the standard by which other reference works are judged. |
 | | Britannica.com Inc. takes the Britannica tradition to a new level by fusing its premier content with the power of technology. |
| www.opinionlab.com /case_studies_britannica.asp (258 words) |