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| | Think Secret - Inside Apple Retail: Pixel policy, price matching, employee restrictions |
 | | With more than 125 stores slated to be open by the end of October, Apple's retail stores are enjoying more success than ever with each passing quarter. |
 | | Unknown to many Apple retail store customers, especially those dialing AppleCare for help with the matter, at the manager's discretion any retail store is able to replace displays, laptops, or iMacs with even a single dead pixel, regardless of location. |
 | | Should an Apple retail employee come across any "illegal images" on a Mac dropped off by a customer to a store, they are obligated to report the violation to Store Operations, which takes matters from there. |
| www.thinksecret.com /news/0508retail.html (522 words) |
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