| | Bank of Ireland - About Us - IBF Codes - Code of Practice on Mortgage Arrears (Site not responding. Last check: 2007-10-28) |
 | | As soon as an arrears situation develops, the lender will communicate promptly and clearly with the borrower to establish in the first instance why the repayment schedule has not been adhered to and, secondly, how the situation may be rectified. |
 | | An arrangement on arrears could be entered into whereby the amount of monthly repayment may be changed, as appropriate, to help address the arrears situation. |
 | | Capitalising the arrears and interest could arise where there is insufficient capacity over the short term to clear the arrears but where repayment capacity exists to repay the capitalised balance over the remaining term of the mortgage. |
| www.bankofireland.ie /html/gws/about_us/guidelines_standards/codes/General_Content_1000075.html (1248 words) |