| | Amazon.ca: The Balanced Scorecard: Books: Robert Kaplan (Site not responding. Last check: 2007-11-05) |
 | | The concept of a balanced scorecard originated in a study group of 12 companies that met throughout 1990; since then, the authors have worked with several companies, including FMC Corporation, Brown & Root Energy Services, Mobil and CIGNA, to create scorecards and use them as a systematic means to implement new organizational strategy. |
 | | Though still in the preliminary stages of development, balanced scorecards could represent the emergence of a new era of management sophistication, in which both the hard and soft variables of work life are taken into account in a rigorous, testable fashion. |
 | | The balanced scorecard consists of four sections: clarifying and translating vision and strategy; communicating and linking strategic objectives and measures; planning, setting targets, and aligning strategic initiatives; and enhancing strategic feedback and learning. |
| www.amazon.ca /Balanced-Scorecard-Robert-Kaplan/dp/0875846513 (1770 words) |