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Topic: Business Process Improvement

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	NationMaster - Encyclopedia: Process improvement (Site not responding. Last check: 2007-10-11)
		Process Improvement is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives.
		Process management is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process, often confused with reengineering.
		Process Improvement is (1) improving your capacity at each higher level of capability (more projects at the higher expectation levels) and (2) increasing your capability in each of the process areas (dotted lines).
	www.nationmaster.com /encyclopedia/Process-improvement (612 words)

	Business Process Improvement
		Much neglected until the popularisation of business process re-engineering, business process improvement is often the core around which people risk/reward can be improved while re-enforcing a focus on key results.
		Business processes are the sequences of activities which marshal an organisation's resources to deliver value to customers.
		Z/Yen has, arguably, performed business process improvement in most of its assignments and welcomes the hard-edged reward of business process improvement well-performed.
	www.zyen.com /Services/Business_Process_Improvement.htm (369 words)

	Business Process Improvement - Wikipedia, the free encyclopedia
		Hammer and Champy stated that the process was not meant to impose trivial changes, such as 10 percent improvements or 20 percent cost reductions, but was meant to be revolutionary (see breakthrough solution).
		Process first, not automation first: Although BPI may use automated planning tools such as enterprise resource planning, automation or information processing is not meant to be a substitute for BPI.
		Establish who owns a business process: Specific people, the process owners, must be placed in charge of a business process, be responsible for the performance and changes in the process, and be responsible for the success or failure of a process.
	en.wikipedia.org /wiki/Business_Process_Improvement (1004 words)

	Promenos - SERVICES: Business Process Improvement
		It's true, applications are only as good as their underlying processes, which means process improvement must be a part of every application development initiative if it is to be successful.
		In terms of application development, process improvement is analogous to requirements gathering, meaning it is as vital to the success of the application development effort as is the actual coding.
		Process improvement forces businesses to take an honest look at their existing processes, which leads to a thorough understanding of the inputs, outputs, and each step associated with a process before trying to make any improvements.
	www.promenos.com /business_process_improvement.html (347 words)

	MEC Business Process Improvement
		In the late 80's business was revolutionized by inventing better, faster, and more profitable business processes, which required less resources, yielded less errors, reduced redundancy, increased profitability, speed to market, and quality of the end product or service.
		Business Process Re-Engineering (BPR) was able to revolutionize the corporatioin through Local Area Networks (LAN) and Wide Area Networks (WAN), encapsulating and re-engineering business processes throughout a corporation or small business.
		As these business processes were encapsulated into workflows and various software and database applications, the savings were able to be passed on to many, or allowed those who implemented these improved processes to gain market advantage and position.
	www.martindale.net /bpr.html (586 words)

	BUSINESS PROCESS IMPROVEMENT (Site not responding. Last check: 2007-10-11)
		Process improvement is an old concept that requires new methods, approaches and techniques.
		The key is understanding the business operation, the technology operation, the manufacturing operation (where necessary), and assumptions and rules that govern activity.
		MTB is recognized as an international leader in business improvement; our principals have spoken on a variety of improvement topics in the U.S., Europe and South America.
	www.mtb-consulting.com /bpi.htm (976 words)

	BUSINESS PROCESS IMPROVEMENT
		With respect to the business processes the data must be indicative of their effectiveness (ability to produce desirable results), efficiency (ability to minimize required resources) and adaptability (ability to adapt to changing needs).
		This economic analysis is used to determine the impact of business models and processes on both the agency and users of the infrastructure.
		A business process consists of a group of logically related tasks that use the resources of an organization to provide defined results in support of the organization’s objectives.
	www.imc-ch.com /ENG/services_model.html (946 words)

	Business Process Improvement
		Business Process Improvement (BPI) is a systematic approach to helping an organization analyze and improve its processes.
		A business process is a collection of activities that creates an output that is of value to some customer.
		Business processes can be improved at any level of an organization or can be improved across multiple organizations.
	uwp.edu /~baldwin/BPI (505 words)

	Business Process Redesign: An Overview (Article)
		Business Process Redesign is "the analysis and design of workflows and processes within and between organizations" (Davenport and Short 1990).
		Business activities should be viewed as more than a collection of individual or even functional tasks: in a process view for maximizing effectiveness.
		Business processes represent a new approach to coordination across the firm; IT's promise -- and its ultimate impact -- is to be the most powerful tool for reducing the costs of coordination (Davenport and Short 1990).
	www.brint.com /papers/bpr.htm (2662 words)

	The Hocus-Pocus of Reengineering
		The first step-one that reengineering proponents generally skip-is gaining widespread support for change; after all, lasting improvements in business processes can be made only with the support of those who know the business.
		Process improvement continues for the lifetime of a company, with each major improvement bringing forth new payoff opportunities.
		Unanimity is not what business process is all about: Differences are recorded, debated, and passed on to higher levels of management for resolution.
	www.strassmann.com /pubs/hocus-pocus.html (2386 words)

	Two Ways to Win at Process Improvement > Process Management > Intelligent Enterprise: Better Insight for Business ...
		The same is true of business process management (BPM), which seeks to improve business performance by optimizing processes from beginning to end.
		One, called business process analysis (BPA), provides tools that let business users capture how the current process actually works, describe how an improved process should work and describe the proposed improvement in terms of key performance indicators (KPIs) and other quantitative metrics--without having to know the technical details of the underlying IT.
		While modeling simply describes a proposed process improvement, a BPMS actually implements the improvement by executing the model, automating the workflow, integrating disparate business systems and enforcing the business rules.
	www.intelligententerprise.com /channels/process/showArticle.jhtml?articleID=190400346 (927 words)

	Business Process Reengineering
		Business Process Reengineering (Dean) A review of diverse perspectives on BPR and argument for the 'humanistic' approach to business transformation.
		Business Process Reengineering Analysis and Recommendations (Chu et al.) A review of the BPR literature with an assessment of the princliples and assumptions behind BPR, successes and failures, case studies and theoretical alternatives.
		Process Improvement Through Defect Analysis: With Specific Application to the Order Fulfillment Process Defect analysis is based on notion of success or failure of individual transactions' performance as experienced by customers.
	www.brint.com /BPR.htm (2595 words)

	Print Version - Business Process Improvement using Cause-and-Effect Analysis and Design of Experiments \| Business ...
		Business process improvement is the holy grail of any company's operations.
		Improvements in business processes translate directly to better profits by cutting costs and increasing competitiveness at the same time.
		The output of the process is the dependent variable that depends upon the independent variables that determine its outcome.
	www.dmreview.com /editorial/dmreview/print_action.cfm?articleId=1031665 (1651 words)

	Business Process Improvement (Site not responding. Last check: 2007-10-11)
		Our business improvement strategies are focused on the enterprise, its operations, the organization, and a detailed investigation of your business objectives.
		The resulting business blueprint is the critical current state ("as-is") baseline, from which changes at the enterprise, department or individual process level are engineered.
		We can later measure the resulting value of your business improvement efforts, and where appropriate, suggest additional initiatives or changes to further optimize your operations.
	www.wmhughes.com /bus_proc_improve.htm (258 words)

	Business Process Improvement BPI BPR
		Integrating timely information into work processes is also important: 83 percent of respondents say one of their primary BPI goals is to deliver critical information to employees while they are carrying out the company's business processes.
		Even most business process improvements that are triggered by the implementation of ERP do little more than improve efficiency, though certainly there are examples of higher levels of value when ERP is triggered by strategic changes in the business rather than the other way around.
		Business processes are often optimized for a specific department at the expense of other departments.
	www.180systems.com /business-process-re-engineering.php (12200 words)

	Cookbook Store @ iChef (Site not responding. Last check: 2007-10-11)
		The organization chapter on organizing a process improvement team is very good - managers and especially companies wanting to accelerate their process improvement successes could benefit from this instruction.
		He is one of the best business writers in the business for topics ranging from process improvement, project management, customer service or even human resources.
		This book is a great reference for consultants, line managers, business process managers/owners and business analysts as well as anyone wanting a thorough understanding of Process Improvement.
	www.ichef.com /cookbookstore.cfm?SearchType=SearchByAuthor&SearchTerm=K%2E%20C%2E%20Esseling (843 words)

	Business Process Improvement (Site not responding. Last check: 2007-10-11)
		Good sources for business topics include trade associations (which often provide industry data unavailable elsewhere) and government regulatory and oversight agencies (which are also a good source for industry data).
		A non-profit organization, this association's mission is "to make sense of what's happening at the intersection of Business Process Management, Workflow, Knowledge Management and Electronic Commerce and reach clarity through sharing experiences, product evaluations, networking between users and vendors, education and training." See their list of consultants.
		This eight volume set includes chapters on the business culture in various regions and countries, covering culture at the institutional, societal, and internal work levels, with a focus on management in each country.
	www.lib.washington.edu /business/tlc/archive/businessprocess.html (1887 words)

	:: Business Process Improvement - Taratec ::
		Taratec believes that business process improvements are essential to improving efficiency but organizations should first start with smaller-sized initiatives.
		Taratec’s structured business process improvement methodology consists of a five-phased approach which examines the “As-Is” process and designs the “To-Be” process in a team-based effort with the client.
		We work with the client to pinpoint appropriate processes which are candidates for BPI with the potential to yield measurable benefits.
	www.taratec.com /services/bpi.asp (355 words)

	ValueAdding.com: Experts in Business Process Redesign
		Process redesign, often called Business Process Re-engineering (BPR) or Business Process Management (BPM), takes a ‘clean sheet’ approach to the process, which is usually either broken, or so slow that it is no longer competitive in delivering the company’s value to its customer.
		If the process is unpredictable and unstable, the first step will be to ‘gain control’ through an understanding of the activities, and their relationship to one another and the customer requirements.
		The most common approach to process improvement is to take an under-performing process, which is key to achieving the business objectives, and set about a systematic analysis to determine the most important areas for overhauling.
	www.valueadding.co.uk /public_sector/bpr/bpr.htm (288 words)

	Business Process Improvement (Site not responding. Last check: 2007-10-11)
		In today’s changing and increasingly competitive business environment, the need to continuously scrutinise and optimise business processes is inevitable.
		You may seek to improve your organisation’s business processes for a wide variety of reasons including: the need for greater integration; culture change; reorganisation or the need to adopt new working practices and new technologies.
		Business Process Improvement can deliver significant business benefits in a wide range of areas including productivity, service levels, customer satisfaction and quality assurance.
	www.biechange.com /services/businessprocessimprovement.jsp (192 words)

	Business Process Improvement
		They innovated by creating a color-coded scheme for easier recognition of process phases, using green for the early phase, amber for two-thirds of the due date and red for due or past due.
		For Remmert, the jewel formed from the process was the design of a generic worksheet covering all international agreements that allows staff to track ownership of the specific approval process.
		Another consultant with first-hand experience about government process performance is Susan Stalick, president of Canal Bridge Consulting in Potomac, Md. She has worked with government agencies in implementing process improvement since 1991 when the FBI sought to re-engineer itself.
	www.devnotes.com /images/Article2.htm (2475 words)

	NDU \| IRM College \| Strategies for Process Improvement (PRI)
		The course is particularly valuable for managers with current or future responsibilities for managing organizational and process improvement within agencies and between agency/enterprise partners.
		Executives who are responsible for providing strategic leadership for agency-centric process innovation and for collaboration in cross-agency process improvement initiatives and networked process work will also find this course of value.
		Students will be able to recommend appropriate process change strategies, tools, and methods for carrying out agency-centric and cross-agency process improvement; and design and propose strategies for addressing implementation challenges of process improvement, including impacts upon organizational culture, structure, and governance.
	www.ndu.edu /irmc/interactive_schedule/course_descriptions/pri-details.html (203 words)

	Isle of Man International Business School - Process Improvement (Site not responding. Last check: 2007-10-11)
		To improve business processes… the backbone of your business, resulting in better customer service and lower costs.
		For many employees in a business, the ‘process mapping’ exercise in this workshop will be the first time that they have seen the complete business process from beginning to end.
		Team leaders and managers who will be involved in, or would like to be involved in, improving the effectiveness of their internal processes and the quality of service delivered to customers.
	www.ibs.ac.im /consulting/business_improvment/process_improvement.asp (302 words)

	Business Process Management Software \| Reengineering \| Mapping \| ISO Standards
		In today's rapidly moving business environment, agility and responsiveness have become critical factors in the race for survival and growth.
		QMAP Lite is a standalone package especially aimed at small businesses who wish to support or achieve ISO 9001:2000 yet don't want an expensive tool that is packed with features they are never going to use.
		QMAP Professional is specifically designed to help you to understand, visualize, measure and manage your business processes in order to deliver superior performance against the highest international standards.
	www.axsellit.com /business-process-improvement.aspx (362 words)

	Business Process Trends :: Home ::
		There's process management, which is associated with the day-to-day management of processes, and then there's BPM Project Management, which is required every time a company undertakes a major project to improve a business process.
		The OMG Technical Committee met in April and launched several new business process initiatives, including a new effort on notation and the BP Metamodel, a BP Maturity Model and a business process framework for finance.
		In his first Column on Research and Education in Business Process Management, Michael zur Muehlen presents a brief history of BPM research in academia.
	www.bptrends.com (811 words)

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