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Out-of-band - Wikipedia, the free encyclopedia In telecommunication, out-of-band communication is the exchange of call control information in a separate band of the data or voice channel, or on an entirely separate, dedicated channel (as in Common Channel Signalling). The term is sometimes used to describe what people in the communications industry call "shift characters", such as the ESC that leads control sequences for many terminals, or the level shift indicators in the old 5-bit Baudot codes. In personal communications, methods other than e-mail (such as telephone or snail-mail) are called "out-of-band". en.wikipedia.org /wiki/Out-of-band   (407 words)

An Introduction to Telephony Call Control with Microsoft Speech Server 2004 During the consultation call, the original caller is placed on hold at the consulting device (D1), and a new call (C2) is initiated to the consulted device (D3). After the consultation call is connected, the consultation call service request completes, and the new call (C2) is in an active connected state between the consulting device (D1) and the consulted device (D3). For most extended call control functionality, including supervised transfers and conference calls, the CSTA Consultation Call service is crucial, and understanding how it works is imperative for the developer who wants to exploit extended call control. www.microsoft.com /speech/evaluation/whitepapers/TelephonyCallControlDoc   (2073 words)

VoIP Call Admission Control An increase in postdial delay exists for the first call only; information on the destination is cached after that, and a periodic probe is sent to the IP destination. If the design objective is to limit the maximum number of calls between sites (rather than protecting the bandwidth of the egress WAN link), this is very suitable feature to use, provided the dial peers are structured in such a way that each remote site has one dial peer pointing calls to it. As shown in Figure 9, when a call is attempted at the outgoing gateway, the network congestion values for the IP destination will be used to allow or reject the call. www.cisco.com /univercd/cc/td/doc/cisintwk/intsolns/voipsol/cac.htm   (6907 words)

call control - a Whatis.com definition Call control is a process that is used in telecommunications networks to monitor and maintain connections once they have been established. In a VoIP network, call control is one of three major categories of communications traffic, the other two being call signaling and media communications. Call control functions include, but are not limited to, the determination of master/slave status for the endpoints, monitoring of the status of the endpoints, modification of the parameters of a connection, termination of a connection, and restarting a terminated or failed connection. searchcio.techtarget.com /gDefinition/0,294236,sid7_gci1050925,00.html   (225 words)

About Call And Media Controls [TAPI 3.1] TAPI 3 call and media controls are a generic set of COM objects, interfaces, and methods for making calls between two or more machines. The five main objects in the TAPI 3 call and media control architecture are TAPI, Address, Terminal, Call, and CallHub. The diagram in About Call And Media Controls shows these objects with their associated interfaces and is hyperlinked to the object overviews and the interface reference section. msdn.microsoft.com /library/en-us/tapi/tapi3/about_call_and_media_controls.asp?frame=true   (292 words)

The Benefit Network :Fastrack Feature Call Control CallControl's single FasTrack phone number unifies your existing phone numbers and incoming calls into a single service that ensures you are always in touch and in control of your communications. Receive calls directly to your desk at the office whether you have an automated system or a live operator. Call Screening - Screen incoming calls, announces your caller's name and number, and allows you to speak only with preferred callers. www.thebenefitnetwork.com /call_control.htm   (439 words)

Call Control Function   (Site not responding. Last check: 2007-10-31) Call progress involves the detection of several events (e.g., signaling, tones, voice) received from the network and the remote party. This section provides a description of a call's progression, the events generated by the network, and the application of those events to AG Access' call control. The application specifies in the call control parameters whether to generate a connected event under this condition or to abandon the call and generate a disconnect event as shown below. www.nmscommunications.com /manuals/6198-10/chap34.htm   (2906 words)

Call Control The request to setup a call may be unsuccessful due to various factors, such as failure to receive a specific TUP message or dual seizure. In such a case, the call accepted is the one being processed by the controlling side and the call being processed by the non-controlling side is given up. The call is not released immediately at the calling side to allow for the possible reception of a re-answer signal as shown in “Re-answer Procedures”. docs.hp.com /en/5971-3502/apbs09.html   (4083 words)

CPDI Call Control is a multi-functional, feature rich and multi-protocol switching and billing platform for telecommunications carriers operating small, large, or multiple networks of either fixed line or mobile. CPDI’s Call Control is a flexible, scalable and cost effective service delivery platform, which is well recognized by our customers for its compelling value propositions and the opportunity it creates in generating attractive return on investment. Call Control IN deployments support protocols such as AIN and INAP in fixed line networks, as well as GSM CAMEL and ANSI-41 WIN in mobile network. www.cpdi.com /callcontrol.shtml   (253 words)

VoiceXML Review - Feature - Using Call Control XML (CCXML) as a SIP Softswitch CCXML is a sibling standard to VoiceXML, designed to facilitate enhanced call control capabilities in both VoiceXML platforms and in call control platforms that have no relationship to or with VoiceXML. All of the call control and call routing in this environment is driven by the CCXML platform, which is in turn driven by CCXML documents from one or more web servers and via event input from various CCXML Event I/O processors. In this case the Softswitch is responsible for routing calls to their proper destination based on embedded routing rules and using an external database driven directory. www.voicexmlreview.org /Apr2005/features/softswitch.html   (1386 words)

call control chapter 11 Using the V6 driver, all call control is event driven. The driver initiates the wait for incoming call and returns control to the application with the call handle. The device driver will return the state of the call and a call handle on which the event occurred. www.aculab.com /support/v6_api/CallControl/cc11.htm   (557 words)

Call control chapter 1 This call control guide is designed to help application developers and system integrators understand and use the API provided by Aculab for use with Aculab digital access cards. API calls that perform global initialisation and/or querying (most of which are in the version 5 (V5) Call API) have been replaced by API calls that work on a per-card or per-port basis. This guide should be used with Aculab call control driver Version 6 or later, for the development of applications that initiate and control outgoing calls and receive and control incoming calls. www.aculab.com /Support/v6_api/CallControl/cc1.htm   (541 words)

Java Call Control, Coordination, and Transactions While there are important differences among these call models, reflecting the architecture or application for which they were intended, their overall goal is generally similar: to initiate, control, and manipulate calls, and to facilitate the development of applications that execute before, during, or after a call. When call processing reaches a state in the FSM where a trigger is defined and enabled, processing is suspended and a program (called service logic) executing at a remote network element such as the SCP is invoked; call processing is resumed once the service logic completes execution. The state of a telephone call is maintained by finite state machines associated with Call, Connection, and Terminal Connection objects (e.g., when a call is answered by the called party, the originating Connection object moves to the CONNECTED state). www.comsoc.org /~ci/private/2000/jan/Jain.html   (5707 words)

Call Control Requirements in a Voice Browser Framework The scope of these language features is for controlling resources in a platform on the network edge, not for building network-based call processing applications in a telephone switching system, or for controlling an entire telecom network. The activities of the Call Control Subgroup will be coordinated with the activities of the Dialog Subgroup (both of which are part of the W3C Voice Browser working group). This may mean by using information provided by the network when the call is presented (inbound call number, caller identification information, and so forth) or based on a user interaction for instance in the caes of call waiting. www.w3.org /TR/call-control-reqs   (2013 words)

Voice Browser Call Control: CCXML Version 1.0 The Telephony Control and Dialog Control Interfaces may be implemented as an API or protocol. The CCXML specification originated from the desire to handle call control requirements that were beyond the scope of the VoiceXML specification. In order to accommodate the widest range of underlying telephony call control definitions, CCXML assumes a separate Conference Object, realizing that this abstraction may not have a direct counterpart in all telephony platforms. www.w3.org /TR/ccxml   (8690 words)

Call Control Automatically distributes incoming calls evenly between several locations, so you can maximise your resources by spreading the load of answering calls and customers have their call answered swiftly. Lets you route calls from a single, non-geographic number to a call agent or office nearest to the caller, giving your customers the reassurance of a local response. Our NetTrack call management service lets you receive report information on the number of calls received, their duration, as well as geographic reports telling you where the calls originated from, so you can measure the effectiveness of local marketing campaigns. www.thus.net /products/voice/callcontrol.shtml   (690 words)

New Low-Cost Call Control Option The Call Controller works with any standard analog telephone, allowing the user unequaled flexibility in their choice of screener phones. The new Call Controller features the same large control buttons and high-quality industrial switches found on the high-end Desktop Director, as well as exclusive Telos Status Symbols™, animated icons displayed next to each incoming phone line that give hosts and screeners visual cues about line, caller and hybrid status. The Call Controller also supports the TWOx12’s new Dual Studio Mode, which was introduced recently with a free software upgrade. www.telos-systems.com /news/call_control_options2004.htm   (473 words)

Telstra - Home Phone Services - Optional Features - Call Control Call Control allows you to restrict the types of calls made from your home or company phone. Call Control is available on tone phones in most areas throughout Australia. If the kids are home and you're not, and you've forgotten to switch on Call Control so that they can't make expensive calls, you can turn it on from another location using Remote Access. www.telstra.com.au /phones/homeservices/features_opt_callcontrol.htm   (179 words)

VoiceXML Review - Feature Articles However, in order to build applications that move the caller across a telephony network, call control is necessary. The connection object is agnostic to whether the call was originated by the caller or the platform. Now that the VoiceXML 2.0 language call model is agnostic to whether the call was placed by the platform or arrived from the caller, we need a standard way to request that a platform place an outbound call. www.voicexmlreview.org /Mar2002/features/call_control.html   (513 words)

What is CCXML? While these solutions provided enhanced Call Control support they were incompatible with each other and did not address all of the Call Control scenarios reviewed by the W3C. Call Control uses a model based on events and commands that can occur at any time. Call center applications that intelligently gather information from the caller and then pass that information on to the call center agent. www.voxeo.com /library/ccxml.jsp   (2052 words)

NMS - Using SIP for VoIP Call Control When the called side goes off hook, a connect is performed on this side, enabling the media stream. Control functions are managed by the SIP stack using an API to process call signaling messages across the Internet. controlled through the Fusion API which is responsible for the transmission of voice or data and the associated encode or decode operations. www.nmscommunications.com /DevPlatforms/CaseStudies/UsingSIPforVoIPCallControl.htm   (1096 words)

alphaWorks : Call Control XML Interpreter : Overview Call Control XML (CCXML) Interpreter consists of an interpreter for WebSphere Voice Response for AIX, along with example applications and associated user documentation. It is an XML-based mark-up language that is designed to provide call control for telephony systems, thereby enabling developers to write documents that perform advanced call handling. A CCXML application allows sophisticated multiple-call handling and control, including the ability to place outgoing calls, to answer incoming calls, and to invoke voice applications. www.alphaworks.ibm.com /tech/ccxml   (422 words)

SciDyn Call Control: Commander I Call Control System from Science Dynamics Corporation (SciDyn) is a powerful tool to help small correctional facilities manage and control inmate telephone calls. The system features SciDyn’s patented three-way call detection technology with 36 tunable parameters that continually scan the call path end-to-end and reduce the potential of fraudulent activities. SciDyn has been providing call control solutions since 1986 and is now serving thousands of inmate phone lines nationwide.. www.scidyn.com /products/commanderjr.html   (187 words)

Cover Pages: Voice Browser Call Control (CCXML) Interacting with an outside call queue, or placing calls on behalf of a document server, means the VoiceXML must be contacted by an outside party. From the W3C Voice Browser Activity statement: "Call Control: W3C is working on markup to enable fine-grained control of speech (signal processing) resources and telephony resources in a VoiceXML telephony platform. VoiceXML, Call Control eXtensible Markup Language (CCXML), and Speech Application Language Tags (SALT) are emerging XML specifications from standards bodies and industry consortia that are directed at supporting telephony and speech-enabled applications. xml.coverpages.org /ccxml.html   (2129 words)

SciDyn Call Control Solutions SciDyn’s Call Control System provides correctional facilities with an effective tool for managing and controlling inmate telephone calls. The Call Control System can be used to establish and control the parameters for thousands of calls per hour. The system also deploys SciDyn's patented 3-way call detection technology to reduce one of the highest fraud activities originating from correctional facilities. www.scidyn.com /products/callcontrol.html   (213 words)

ICMI/Call Center Magazine Network   (Site not responding. Last check: 2007-10-31) Remaining calm is important because it results in rational thinking and a constructive response, which permits a call center agent to seize control of a service event. Minimizing call center stress begins with rational thoughts about what is within an agent's sphere of control. Since call center agents can not control the weather, traffic, equipment failure or a customer's behavior, then the focus must be emphasized on things which are within the call center agent's sphere of control. www.callcentermagazine.com /shared/article/showArticle.jhtml?articleId=180206401&classroom=   (1095 words)

MedlinePlus Medical Encyclopedia: Urinary incontinence Incontinence is the inability to control the passage of urine. Bowel incontinence, a separate topic, is the inability to control the passage of stool. Biofeedback uses electrodes placed on the pelvic floor muscles, giving you feedback about when they are contracted and when they are not. www.nlm.nih.gov /medlineplus/ency/article/003142.htm   (1634 words)

A tutorial on Call Control XML and voice browser call control SCXML we talked about state machine notations and noted that many concepts were taken from Call Control XML (CCXML) language. Call Control XML is designed to provide telephony call control support for dialog systems, such as VoiceXML It also can be used as a third-party call control manager in any telephony system. builder.com.com /5100-6371-6057645.html   (1471 words)

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