The CarphoneWarehouse Group PLC (LSE: CPW), known as The CarphoneWarehouse, is Europe's largest independent mobile phone retailer, with over 1,700 stores across Europe.
In the 1990s CarphoneWarehouse became well-known for using the Stereo MCs' "Connected" in its advertisements.
On 10 October 2006, CarphoneWarehouse announced the purchase of AOL UK for £370m.
BBC NEWS | Business | Carphone Warehouse fined £245,000 (via CobWeb/3.1 planetlab2.cs.unc.edu)(Site not responding. Last check: 2007-10-17)
CarphoneWarehouse continued selling the insurance for seven months last year, even though it knew its sales procedures were breaking FSA rules.
This was disputed by CarphoneWarehouse which had volunteered to be regulated by the FSA in January 2005.
The regulator was particularly annoyed that the CarphoneWarehouse had kept quiet about the failings of its sales force until last October even though it knew about them in March last year.
CarphoneWarehouse sparked a broadband price war in April with its offer of "free broadband" for people signing up for its TalkTalk fixed-line telephone service.
Carphone, which has made a string of acquisitions to increase its fixed- line business, said the AOL deal should raise pretax profit by £30 million to £40 million in its next financial year.
Carphone also said Wednesday that it expected start-up costs for its free broadband Internet service to be £20 million higher than forecast at £70 million this year because of "strong demand."
The Carphone Warehouse - UK jobs careers recruitment | Home(Site not responding. Last check: 2007-10-17)
The CarphoneWarehouse is the largest mobile communications retailer selling mobiles phones, contracts and pay as you go mobile phones from all the major suppliers and providers.
It's true that we've achieved our success by putting our customers at the heart of everything we do, but ultimately we owe everything to the dedication, passion and drive of our people, over 9000 individuals, each of whom is committed to delivering great customer service.
In return, we make sure The CarphoneWarehouse is an inspiring and rewarding place to work.
According to The CarphoneWarehouse's IT finance director Matthew Peers, one of the main priorities is to maintain and enhance standards of service as the business grows and expands in new directions.
The CarphoneWarehouse engaged HP Services to implement a Cisco-based local-area network (LAN) infrastructure, Voice over Internet Protocol (VoIP) telephony, and IP call center solution in its new Warrington contact center.
For example, virtualisation capabilities offered by IPCC has made it possible for The CarphoneWarehouse to integrate its two contact centers in Acton and Warrington into a single virtual center, with calls being routed to the first available agent.
Carphone Warehouse nets OneTel - vnunet.com(Site not responding. Last check: 2007-10-17)
CarphoneWarehouse has announced that it has reached an agreement with Centrica to buy its OneTel unit for £132m, and has also acquired Swedish reseller Tele2 for £8.5m.
CarphoneWarehouse chief executive Charles Dunstone explained that the acquisitions are part of his aim to "compete head on" with BT.
Mike Cansfield, research director at analyst firm Ovum, said: "The first point to consider is why CarphoneWarehouse is buying two businesses that operate in the declining voice market when all the growth is elsewhere, such as in broadband.
Carphone Warehouse freebie broadband stumbles - ZDNet UK(Site not responding. Last check: 2007-10-17)
CarphoneWarehouse’s much-hyped offer of free broadband for its Talk Talk customers seems to be stumbling under the weight of its own success.
A spokesperson for CarphoneWarehouse confirmed to ZDNet UK that current sign-ups will have to wait at least two months to get connected, but rejected speculation that the delays would force connections back as far as September.
On his blog, CarphoneWarehouse Charles Dunstone recently said such three-month delays were being prevented by "an increasing rate of daily activations".
The enviable reputation of CarphoneWarehouse UK has been established over many years, and is built upon the well-founded principles of respecting one's customers and offering value for money.
CarphoneWarehouse UK brand-name is recognised throughout Great Britain, and also far beyond.
CarphoneWarehouse's high street presence combined with a fine reputation for excellent customer service makes the CarphoneWarehouse website a very popular choice for purchasing mobile phone services - for home and business users alike.
Robbie becomes first artist to launch greatest hits album on memory card(Site not responding. Last check: 2007-10-17)
EMI Music UK has agreed a deal with The CarphoneWarehouse which will make Robbie Williams the first artist ever to release an entire album plus video content on a Memory Card - a tiny stamp size gizmo that slots straight into a mobile phone to deliver music on the move.
Recognising the potential for this new trend is EMI Music UK and the UK’s largest independent mobile communications retailer, The CarphoneWarehouse; which will be selling the cards exclusively across its 600 UK stores from next month.
The CarphoneWarehouse is already in talks with EMI to deliver more pre-loaded memory cards this Christmas.
The CarphoneWarehouse understands the significant value that fast, comprehensive data analysis brings to organisations dealing with large volumes of data.
The CarphoneWarehouse is responsible for the after-sales care of over one million subscription customers on behalf of a selection of networks across Europe, including Vodafone and O2 in the UK.
Netezza is the market-leading provider of enterprise-class data warehouse appliances that deliver breakthrough performance and ease-of-use at a fraction of the cost of traditional data warehouses.
The British mobile retailer CarphoneWarehouse Group plc could be hit with a penalty of up to £50,000 for making "silent" calls to its customers, communications regulator Ofcom has said.
Ofcom has confirmed that CarphoneWarehouse had regularly exceeded the limit of three per cent of silent calls in any 24-hour period.
A raft of requirements for all outbound calls had not been put in place by the CarphoneWarehouse, despite Ofcom's revised guidelines which were issued to call centres in March this year.
With the The CarphoneWarehouse bulk-buying power The CarphoneWarehouse cuts amazing deals with mobile phone manufacturers and service providers and passes on big, big savings to their customers.
The CarphoneWarehouse Lifeline offers tailor-made cover aimed specifically at protecting your phone from most major eventualities (such as theft, loss and damage).
As The CarphoneWarehouse handle claims in-house, they can offer the same excellent standard of customer service that you would expect to receive from any other contact with The CarphoneWarehouse.
Being as we had one major sponsor "CarphoneWarehouse" we were obliged to keep (for our sponsors records) full and accurate records of all our expenditures related to our cost.
The following list is a break down of the majority of costs incurred by my partner Peter Moore and I from participating in the 2001 Ward Evans Atlantic rowing race.
Ward Evans - Search Rescue and repatriation - compulsory
