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Topic: Computer Aided Dispatch

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	Computer Aided Dispatch - Wikipedia, the free encyclopedia
		Computer Aided Dispatch, or CAD, refers to a suite of software packages used to initiate public safety calls for service, dispatch, and maintain the status of responding resources in the field.
		CAD systems consist of several modules that provide services at multiple levels in a dispatch center and in the field of public safety.
		CAD systems also include interfaces that permit the software to provide services to dispatchers, calltakers, and field personnel with respect to control and use of analog radio and telephony equipment, as well as logger-recorder functions.
	en.wikipedia.org /wiki/Computer_Aided_Dispatch (237 words)

	Computer-assisted dispatch - Wikipedia, the free encyclopedia
		The dispatcher passes the details of the task to the mobile unit by reading the details over two-way radio or telephone.
		The purpose of CAD in the first place is to quicken the information that is received or transmitted from the call-taker or dispatcher to those who will facilitate the original call.
		CAD can be used in a multitude of ways, whether it is for radio logs, call logs or statistical analysis.
	en.wikipedia.org /wiki/Computer-assisted_dispatch (631 words)

	Philadelphia Police Department :: Computer Aided Dispatch (Site not responding. Last check: 2007-10-20)
		The CAD computer system is has a completely redundant back-up protocol to ensure 99% reliability.
		Each dispatch is given a priority rating according to the nature of the assignment The dispatchers' list of assignments is continually.
		The computer automatically maintains a status board for each District:; listing all vehicles working on a specific tour, their status and current assignment: This is a feature available to all Commanders via their Operations Desk terminal.
	www.ppdonline.org /ops/ops_tech_cad.php (357 words)

	[No title] (Site not responding. Last check: 2007-10-20)
		It is another object of this invention to provide an interface between a computer aided dispatch system and an emergency medical dispatch protocol in which key questions and answers are pre-determined in internal logic to generate an appropriate response determinate.
		Another object of this invention is to provide an interface between a computer aided dispatch system and an emergency medical dispatch protocol that includes a reporting capability to measure the performance of individual staff and overall center performance.
		A further object of this invention is to provide an interface between a computer aided dispatch system and an emergency medical dispatch protocol that, in combination with a computer aided dispatch system and the protocol, provides the means of tracking and allocating emergency medical resources.
	www.wipo.int /cgi-pct/guest/getbykey5?KEY=03/90437.031030&ELEMENT_SET=DECL (7352 words)

	Computer Aided Dispaching Software
		CAD Solutions simplifies the process of computer aided dispatching for 911, fire departments, police departments and other law enforcement agencies.
		Dispatchers have quick access to the history of an address, aiding the officer by alerting them to previous incidents at the location.
		CAD Solutions software offers an innovative user interface which is easy for the dispatcher to manipulate by dragging and dropping equipment onto Active Incident records.
	www.ptssolutions.com /computer_aided_dispatching_overview.html (314 words)

	Computer Aided Dispatch System - San Diego County Sheriff's Communications Center (Site not responding. Last check: 2007-10-20)
		CAD system allows dispatchers to create events in the computer as they are received from citizens calling the Communications Center as well as from deputies over the radio.
		Dispatchers continuously track deputies activities and assign these events to those deputies as they are available.
		CAD includes a detailed map of the county which the dispatcher will use to assist in several functions.
	www.sdsheriff.net /ccweb/cad.htm (638 words)

	Computer aided dispatch and records management systems solutions (Site not responding. Last check: 2007-10-20)
		Computer aided dispatch (CAD) systems provide a responsive and reliable manner for tracking units and call-for-service status at police, fire, and emergency medical services centers.
		For this reason, the Premier CAD system from Motorola is designed to streamline the dispatch functions of a single call center using computerized information delivery.
		Power CAD is an easy-to-configure computer-aided dispatch system that provides complete resource and incident management for single and multiple agency environments.
	www.microsoft.com /Industry/government/cadrms.mspx (1053 words)

	California: Computer Aided Dispatch (CAD) System (Site not responding. Last check: 2007-10-20)
		The CAD Systems were installed at a rate of one (1) site every three (3) months with very little difficulty, and no schedule slippage.
		This project, was initiated to replace outdated, single function equipment with personal computers and laser printers that are interconnected via a local area network The office local area networks would be connected via more flexible wide area network using high speed frame relay technology..
		Computer Companions - This technology allows judicial officers to use programs and applications on their PC, located in chambers, while on the bench in the courtroom.
	www.nascio.org /awards/1996awards/96nwiutca.cfm (2065 words)

	SpeechCom 283
		The ideal CAD system is comprised of a series of hardware and software components that include access to a variety of local, state and federal databases, and are integrated in a 911 system, and computers in the patrol cars.
		The justice industry's move toward implementing high-technology applications has been applied in the dispatch center, and sophisticated, automated computer-aided dispatch (CAD) systems are proving essential for managing incoming emergency calls, providing crucial information on the incident location and individuals involved, and dispatching the closest unit to the incident.
		The complexity of the CAD program is usually dictated by the size of the public safety agency and the number of dispatchers working to support it.
	www.personal.psu.edu /users/r/b/rbb127/cad.htm (1416 words)

	Computer-Aided Dispatch Software
		It involves not only the installation of computers and the CAD software, but usually connection to a wide variety of other systems: alarm inputs, mobile data systems, time synchronization sources, records management systems, other agencies, other jurisdictions and the local, county, state and federal network of criminal justice databases.
		CAD software can be a relatively simple program to keep a record of the incidents handled by a public safety agency, or it can be a complex set of programs and external connections to fully support everything that a public safety comm center does.
		We've also posted this graphic provided by Motorola that demonstrates that CAD is just one seemingly small piece of a very large criminal justice computer system that reaches all the way to NCIC and other types of agencies.
	www.911dispatch.com /info/cad (4118 words)

	CISCO Software - ACAD - Advanced Computer Aided Dispatch
		A-CAD has an optional redundancy feature which links two computers together so that all system functions are automatically duplicated in case of hardware failure; dispatching can continue uninterrupted without loss of information.
		The dispatcher may accept the recommendation, reject the recommendation and enter a different unit based on personal knowledge, or re-queue the call.
		Screen information available includes: Pending and active calls for all dispatchers, pending calls for the specified dispatcher or all dispatchers, active units for the specified dispatcher or all dispatchers, and available and active units for the dispatcher or all dispatchers.
	www.cisco-ps.com /acad (1606 words)

	Computer Aided Dispatch/Mobile Computer (Site not responding. Last check: 2007-10-20)
		Computer Aided Dispatch (CAD) and Mobile Computer Systems (MCS) are complex computer automation systems that provide dispatchers with tools to operate more efficiently and accurately.
		If a CAD system is purchased with a generic specification, the evaluation process may not identify all of the critical CAD functions required by the dispatch center.
		It is likely some changes will be required as many public safety dispatch centers have developed special procedures for their user agencies.
	www.adcommeng.com /computer_aided_dispatch_mobile_computer.htm (382 words)

	computer - aided dispatch software - VisionAir (Site not responding. Last check: 2007-10-20)
		Dispatchers perform vital dispatching functions without having to toggle among windows.
		When a call is received, internal ALI information alerts dispatchers to medical conditions, fire plans, hazardous materials, and other conditions that exist at the caller location.
		This view is available to dispatchers and to units in the field to keep public safety personnel fully informed about a location and their surroundings.
	www.visionair.com /s_cad.asp (1129 words)

	Computer-aided dispatch comes to the Ozarks
		Newer CAD systems, unlike the proprietary systems of the past, are based on hardware and software industry standards and deliver the ease of installation, reduced operational costs and flexibility for upgrades that Stone County requires.
		The CAD system's flexibility and mapping functionality are critical tools that help Stone County communicate and coordinate resources among its various agencies.
		The CAD system is designed to produce reports tailored for law enforcement, fire and EMS agencies that include patient name and information, mileage the unit travels to the incident scene, automatic location identification (ALI) and automatic number identification (ANI), response time and other customer-specified reports.
	mrtmag.com /mag/radio_computeraided_dispatch_comes/index.html (1267 words)

	Welcome to ITI -- Computer Aided Dispatch
		Dispatch Monitoring is a 32 bit Windows network application that provides real-time monitoring of the dispatching system for all users on the network.
		Dispatch Monitoring allows department personnel to monitor the activities coordinated through dispatch, without interfering with their operations.
		Dispatch Unit Status is designed to allow departments to show the status of all on duty officers on a large monitor in their dispatch center.
	www.itiusa.com /print.aspx?section=CAD&page_no=5 (687 words)

	Office of the Budget Analyst: 1.11 Computer Aided Dispatch (CAD)/Automated Information System (AIS) System Issues
		The CAD is designed to select the appropriate fire suppression/EMS unit or units for dispatch and record the time sensitive events that transpire between receipt of an emergency call and incident closure.
		While each CAD dispatch recommendation is the result of a computer algorithm, the Fire/EMS Dispatch must be prepared to operate efficiently in a manual mode because of CAD down periods that, according to the MIS section, have occurred at least 30 times since the cutover to the Enhanced CAD on April 12, 2000.
		When the system is fully functioning and correctly calibrated, the Dispatcher would be able to visually locate ambulances in the City, identify their actual locations, and use the information to dispatch the physically closest unit to critical medical incidents.
	www.ci.sf.ca.us /site/budanalyst_page.asp?id=4857 (2781 words)

	DISPATCH Monthly Magazine - Home (Site not responding. Last check: 2007-10-20)
		Detroit Free Press columnist Rochelle Riley writes in her column that, "no doubt that at least two Detroit dispatchers should be fired," but says that the death of Sherill Turner on Feb. 20th "is also on the hands of those callers" who made two prank calls just before her 5 year-old son dialed 911.
		The dispatcher created an incident classified as a child playing on the phone, and arriving police found the boy's mother dead from a heart ailment.
		The group says that interference between public safety and commercial entities in the border areas "is severe," and the lack of communications due to interference "has a devastating potential." Download (pdf) the letter.
	www.911dispatch.com (994 words)

	Regional AVL Deployment and Computer Aided Dispatch (Site not responding. Last check: 2007-10-20)
		Computer-aided dispatching (CAD) needs of agencies that do not currently have CAD capabilities will also be assessed.
		Assess the needs and benefits of CAD at agencies without this capability, and potentially leverage Metro’s existing CAD investment or initiate a new procurement to reduce implementation costs and risks for other agencies.
		CAD needs assessment for transit agencies that do not have current CAD capabilities.
	www.rttg.org /projects/outcomes/r3.htm (174 words)

	ZOLL Data Systems - Computer aided EMS dispatch for ambulance services
		mobile data system to provide instant, accurate data communication between your dispatch center and your crews, as well as in-vehicle mapping, and you'll be able to achieve extraordinary response times.
		Capture all secondary information from this one easy-to-use dialog box: record alerts that need to be displayed to call takers and/or dispatchers, add the customer to groups, make note of permanent addresses and legal representative, and add dispatch comments to be included in pages to the crews.
		Already popular with air medical organizations, RescueNet Dispatch is unique on the market as a computer-aided dispatch system that meets both your ground- and flight-based dispatch needs.
	www.pinpointtech.com /csite/ProductsRNetDispatch.asp (1270 words)

	Horizontal Applications - Field Service Dispatch and Computer-Aided Dispatch
		One of the most popular applications of mobile computing is field force automation.
		Traditional methods of service dispatch rely on receiving service requests at a central service center and then a service supervisor deciding which service representative ill service which call.
		While pagers and cellular phones have been and are still being used for communication between field service people and the dispatch center, much greater productivity gains can be achieved by computer-aided dispatch and giving handheld devices to service personnel.
	www.mobileinfo.com /Applications_Horizontal/field_service_dispatch.htm (396 words)

	Computer Aided Dispatch Simulator
		Our CAD Simulator has been especially developed to offer features found on most Computer Aided Dispatching systems.
		In addition to essential CAD features we have added a replaceable map to help orient the students to the area in which they are training.
		When you order our turnkey system the computers will be delivered with all software installed and configured for immediate assembly and operation.
	www.911simulators.com /CAD.htm (250 words)

	Computer Aided Dispatch Software for Fire, Police and EMS Dispatch Centers
		The page activation process is done all from within the OSSI CAD package and does not require that the user toggle to a different software application or use unrelated paging hardware.
		OSSI allows an Agency to define what fields from the CAD event should be sent to a pager during a dispatch.
		During the dispatch of an event, the page is automatically sent with no additional actions by the Telecommunicator.
	www.notepage.net /ossi/ossi.htm (173 words)

	Sun Ridge Systems, Inc.
		With RIMS Computer Aided Dispatch your dispatchers have the ability to perform multiple tasks with one, high-performance system.
		RIMS CAD is unique in that it allows each user to use it in the way that works best for them or for the situation at hand.
		Once a unit is dispatched, RIMS Computer Aided Dispatch makes it easy to update unit status and incidents.
	www.sunridgesystems.com /computer_aided_dispatch.html (768 words)

	Computer Aided Dispatch Software for the EMS Industry from Ortivus North America (Site not responding. Last check: 2007-10-20)
		Computer Aided Dispatch Software for the EMS Industry from Ortivus North America
		is a map centric computer aided dispatch system designed to optimize operations efficiency.
		The ‘Sweet’ CAD version also efficiently handles recurring reservations for regular transports, such as wheelchair and/or dialysis pick-ups.
	www.ortivusna.com /EMSCAD.htm (145 words)

	TriTech - Computer-Aided Dispatch
		It bridges the communication gap between dispatch and the field, and ensures the continual availability of data for immediate sharing of incident information, patient data, and criminal records.
		It provides a real-time link between agencies, with flexibility and user-friendly features that enable each agency to configure the system to meet their needs, yet jointly respond to events while retaining their individual requirements.
		CAD mapping workstations use position information to recommend the closet unit to an incident
	www2.tritech.com /sol_computeraided.asp (220 words)

	Neve ITS - Emergency GPS Systems - GPS, GPRS, Computer Aided Dispatch (Site not responding. Last check: 2007-10-20)
		One solution to this problem is to introduce Computer Aided Dispatch (CAD) as a mechanism for increasing efficiencies and potentially reducing operational costs.
		Computer aided despatch enables incident response times to be improved by despatching the closest ambulance, providing incident details and allowing the crew to access online information that may assist with their duties.
		In the urban environment a Computer Aided Despatch system mobilises the closest unit to the incident and provides information to the crew.
	www.neveits.com /emergency.html (499 words)

	Railway Age: The big picture: today's computer-aided dispatch systems provide networkwide visibility so railroads can ...
		Imagine a system that offers rail dispatchers a dynamic display of all territory and automates features such as meets and passes, train tracking, routing, route stacking, train sheet, and train status line-up.
		Imagine combining CTC (Centralized Traffic Control) and DTC (Dark Territory Control), and having backup capabilities that allow dispatch from multiple locations in the event of an emergency.
		All of this is possible with today's computer-aided dispatch (CAD) systems from suppliers like Alstom, Advanced Railway Concepts, Digital Concepts, GE Transportation, Siemens, and Union Switch and Signal.
	www.findarticles.com /p/articles/mi_m1215/is_11_205/ai_n8565531 (364 words)

	Computer Aided Dispatch Goes Online (Site not responding. Last check: 2007-10-20)
		The new CAD system allows Communications Operators to enter call information directly into the system, which then provides a recommended response.
		The funding for the CAD system was provided by revenues from the 911 surcharge on telephone bills.
		Future plans include, integrating the CAD system with the mobile data system used in the departments squad cars.
	www.gurnee.il.us /admin/press_release/02_24_97.html (285 words)

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