| | Conflict resolution Encyclopedia of Psychology - Find Articles (Site not responding. Last check: 2007-10-12) |
 | | A given conflict may be defined in terms of the issues that caused it, the strategies used to address it, or the outcomes or consequences that follow from it. |
 | | Based on the idea that it is better to expose and resolve conflict before it damages people's relationships or escalates into violence, methods of conflict resolution were developed in business management and gradually adopted in the fields of international relations, legal settings, and, during the 1980s, educational settings. |
 | | There are several responses to a conflict: withdrawing from a conflict; demanding or requesting the opposing party to concede; providing reasons the opposing party should concede (appealing to norms); proposing alternatives to the opposing party; and proposing "if" statements, suggesting willingness to negotiate. |
| www.findarticles.com /p/articles/mi_g2699/is_0004/ai_2699000424 (850 words) |