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	FT.com / Home UK / UK - NATIONAL NEWS: Consignia rebuked for failure to consult on job losses (Site not responding. Last check: 2007-10-15)
		Consignia, the state-owned Post Office group, was rebuked by a trade minister yesterday for announcing plans for up to 30,000 job cuts without forewarning or consulting postal unions.
		The union threat was later dropped after Consignia said the 30,000 figure was a theoretical maximum and prom ised to work with unions to agree voluntary redundancies.
		Consignia was told that the government expected to see far more union consultation and an improved flow of information.
	www.ft.com /cms/a/92d94ba6-24e4-11d8-81c6-08209b00dd01,gaid=011213000587,print=yes.html (412 words)

	Lindfield Postal Address Action Committee Dispute page
		Consignia's conditions for a village poll to confirm the level of support for a change (their new requirement under the Code of Practice) are totally unreasonable.
		Consignia refuses point blank to listen to all appeals to reason and is unfit to have management of the Postcode Address File which is no longer simply a postal delivery routing mechanism but a national data base.
		Consignia now insists on a poll of all residents and businesses in the village, and furthermore on a 50% response rate (although initially they had stipulated 75%, subsequently reduced to 60%, and later to 50%).
	website.lineone.net /~lpaac/Dispute.htm (1896 words)

	Guardian \| Consignia
		Thousands of post offices could close, and Consignia fears that, unless it can make savings, it may be unable to meet its obligation to deliver post across the UK at a flat rate.
		Consignia says it needs to cut its costs by 15% - or £1.2bn - a year if it is to compete in the recently deregulated postal market.
		Consignia claims that the cost of posting a letter first class is 8.5% lower in real terms today than it was five years ago.
	www.guardian.co.uk /print/0,,4381432-110461,00.html (478 words)

	BBC NEWS \| Business \| Consignia: Nine letters that spelled fiasco
		Consignia is simply the umbrella term, which describes them as an entity.
		Consignia is as good a name as any.
		It is not the name Consignia that was at fault but the premature timing of its introduction before the company was really ready for it.
	news.bbc.co.uk /1/hi/business/2002480.stm (2336 words)

	BBC News \| BUSINESS \| Consignia cuts 15,000 jobs
		Consignia, the renamed UK post office, has said it is cutting 15,000 jobs as part of a plan to reduce costs and return to profit.
		Consignia is also likely to close more than 3,000 urban post offices and change its name to the Royal Mail, as part of a major shake-up aimed at cutting costs and ensuring the company's survival.
		Consignia is losing £1.5m a day and the redundancies would be the greatest shake-up in the Post Office's 300-year history.
	news.bbc.co.uk /1/hi/business/1890456.stm (796 words)

	Consignia cleared of abuse of dominant position (Site not responding. Last check: 2007-10-15)
		Consignia plc's agreement to allow Postal Preference Service Limited (PPS) to use Royal Mail trademarks on consumer lifestyle survey questionnaires does not breach competition law, the OFT has found.
		The OFT investigation found that PPS - which is partly owned by Consignia - had not achieved substantially higher response rates than its competitors, that the Royal Mail trademarks had not markedly boosted the response rate, and that potential customers of PPS data were likely to continue to purchase data from their current suppliers.
		Consignia, which currently has a monopoly in the delivery of ordinary mail, has therefore been cleared of abusing a dominant position in the UK in breach of the Chapter ll prohibition in the Competition Act 1998.
	www.oft.gov.uk /News/Press+releases/2001/PN+27-01.htm (337 words)

	Guardian Unlimited \| Archive Search
		Allan Leighton, Consignia's interim chairman, admitted that he, like many of his staff and the public, felt like ditching the name.
		Consignia became the new name for the Post Office last year when it converted into a plc group.
		Describing the business as "in freefall", Mr Leighton, who is at the helm of Consignia until a permanent chair can be found, admitted that whoever took over the mantle would be facing a tough challenge.
	www.guardian.co.uk /Archive/Article/0,4273,4356605,00.html (301 words)

	RTE Business - Consignia to cut 15,000 jobs in UK
		British post office operator Consignia is to cut 15,000 jobs over three years to produce annual cost savings of £460m sterling in a bid to fend off increased competition from the private sector.
		In a statement, Consignia said it would restructure its loss-making parcels business, rationalise its transport operations and had identified further savings in its management and support services operations.
		Consignia has already signalled that up to 30,000 jobs could eventually be lost from its 200,000 workforce.
	www.rte.ie /business/2002/0325/consignia.html (121 words)

	Correspondence on the privatisation of Britain's postal service
		Consignia have recently announced that over 30,000 job losses will be eliminated immediately and I estimate that, with new sorting centres to come on line using the latest OCR (Optical Character recognition) technology, upwards of two-thirds of the workforce will go.
		Consignia recently said it wants to incorporate the union even further into management structures and renegotiate the industrial relations structure with the union.
		Consignia also wants to involve the union in focus groups and seminars and insists on outside arbitration to solve arguments.
	www.wsws.org /articles/2002/aug2002/corr-a24.shtml (1769 words)

	ATG Innovator: Consignia Case Study
		Consignia plc is the corporate name of what was formerly The Post Office Group, the equivalent of the United States Postal Service in the United Kingdom.
		Consignia became a government-owned, public limited company in March of 2001 and has since chosen the ATG Dynamo e-Business Platform to help implement a single strategy for managing its multiple online services across a variety of channels.
		Consignia will also be able to adapt content and services to suit their different needs with the use of ATG Dynamo e-Business Scenarios, a key component of the foundation of the ATG Dynamo e-Business Platform.
	www.atg.com /en/pages/innovator/back_issues/v3n3/consignia01.html (302 words)

	Consignia seeks IT partner - 11/Oct/2001 - ComputerWeekly.com (Site not responding. Last check: 2007-10-15)
		Consignia is seeking a technology partner to run the lion's share of its £300m IT function.
		The contract with Consignia - formerly the Post Office - would be one of the most complex and high-profile outsourcing deals in recent years.
		In a statement this week, Consignia said outsourcing its IT would widen its skills base and free up capital that could be reinvested in the postal service's core services and products.
	www.computerweekly.com /Articles/2001/10/11/183028/consignia-seeks-it-partner.htm (235 words)

	RTE Business - Consignia cuts 17,000 jobs, makes record loss
		The state-controlled British postal operator Consignia has announced a record loss of more than £1 billion sterling and said it was cutting 17,000 more jobs as part of its restructuring plan.
		Consignia, which was formerly known as The Post Office, also said it would change its name before the end of the year to its original name, Royal Mail.
		The announcement comes 15 months after spent it £500,000 on renaming itself Consignia - a name criticised as meaning nothing to the public and as a sign of confused priorities.
	www.rte.ie /business/2002/0613/consignia.html (267 words)

	GOING 'POSTAL' AT CONSIGNIA: Grandpa X tells how the cookie crumbles. (Site not responding. Last check: 2007-10-15)
		It is demanding that Consignia honour the recent owner-driver agreement in full and has called for an urgent meeting with the trade and industry secretary, Patricia Hewitt, to discuss developments within the organisation.
		Consignia, the beleaguered postal group under fire for its huge losses, swingeing cuts to services and staffing crises, are set to reward two executives with 10 per cent pay rises.
		Consignia is losing over 1.5 million a day and Leighton has argued that the service could collapse if competitors are allowed to come in and take away the most profitable business.
	www.the-catbird-seat.net /Consignia.htm (5368 words)

	Two postwomen settle harassment claims against Consignia
		Her claim against Consignia included allegations that the company was responsible for the assault and that it failed to support her afterwards.
		She said that the company did not suspend her assailant until some days afterwards and that the investigation of the assault was both protracted and insensitive.
		Consignia has agreed to work with the EOC on harassment issues.
	www.eoc.org.uk /Default.aspx?page=15042 (451 words)

	The Scotsman - Business - Leighton set to take helm at Consignia (Site not responding. Last check: 2007-10-15)
		CONSIGNIA’S interim chairman Allan Leighton is poised to take the helm at the struggling postal operator on a permanent basis.
		A spokesman for Consignia said: "The appointment of a chairman of Consignia is a matter for the DTI.
		If he does take on the Consignia job,there is every possibility that "serial director" Leighton could be forced to give up some of his other boardroom posts.
	thescotsman.scotsman.com /business.cfm?id=312592002 (526 words)

	USPS, Consignia Work to Fix Delivery Problems
		The U.S. Postal Service and Consignia, the British postal system, are working to overcome customer complaints about an international delivery agreement between the two agencies earlier this year, the USPS said this week.
		Consignia also is working with local customs offices on the issue.
		Meanwhile, a decision is expected next week by the Communication Workers Union in the United Kingdom on Consignia's offer to increase basic pay for 160,000 postal workers 6.9 percent by April 2003.
	www.dmnews.com /cms/dm-news/international/19573.html (316 words)

	The Scotsman - Business - Former Asda chief set to rescue Consignia (Site not responding. Last check: 2007-10-15)
		He refused to say whether this would include compulsory redundancies, but said there was scope for reduction by natural wastage.
		Consignia became a public company in March last year but is still state-owned.
		Consignia has to cut £1 billion in costs in the next year, having reported a loss of £281 million for the six months to 31 October.
	thescotsman.scotsman.com /business.cfm?id=79252002 (621 words)

	Chairman: Consignia Plans Name Change
		Consignia, the beleaguered British postal operator, is expected to change its name within two years, the company's chairman said this week.
		Consignia says it is losing more than 1.5 million pounds ($2.2 million) a day.
		Consignia has said it plans to cut 15,000 jobs over three years and has warned that thousands more layoffs might be necessary to turn it around.
	www.dmnews.com /cms/dm-news/international/20315.html (248 words)

	Telegraph \| News \| 15,000 jobs to go at Consignia are just the start
		CONSIGNIA, formerly known as the Post Office, yesterday announced plans to cut 15,000 jobs as the new chairman admitted that the business was in a "perilous position", losing £1.5 million every day.
		Further job cuts are expected, possibly up to a total of 40,000, as Consignia struggles to cope with competition in the marketplace, an unmotivated workforce and problems using Britain's transport system.
		He would not be drawn on whether the Consignia name will be changed, insisting that it was a "trivial matter" in the context of widespread redundancies.
	www.telegraph.co.uk /news/main.jhtml?xml=/news/2002/03/26/ncons26.xml (792 words)

	Consignia Plans Online Bill Service in UK
		Consignia announced plans yesterday to launch a service that will allow consumers in the United Kingdom to pay utility and other bills electronically.
		Consignia said 12 percent of UK bill payments are expected to be online within five years, and it intends to secure a significant share of that market.
		Both moves are part of an effort by Consignia to replace revenue it expects to lose because of a government decision to pay benefits directly into people's bank accounts beginning in 2003.
	www.dmnews.com /cms/dm-news/international/16529.html (443 words)

	Consignia hands CSC £1.5bn outsourcing deal - 17/Oct/2002 - ComputerWeekly.com
		Consignia is outsourcing its core IT systems to a consortium led by Computer Sciences Corporation (CSC) in a ten-year deal worth £1.5bn.
		The consortium will provide Consignia with a full range of IT services including the maintenance of 42,000 desktop computers and the management and development of Consignia's server, mainframe and network infrastructure.
		Malcolm Kitchener, Consignia group managing director of business services, said: "CSC, with their Prism Alliance, will help us develop the systems required to achieve our goal of becoming the best postal business in the world.
	www.computerweekly.com /Articles/2002/10/17/190390/consignia-hands-csc-1.5bn-outsourcing-deal.htm (274 words)

	CSC negotiating $2.3 billion contract with Consignia
		Consignia expects to save money and improve support services through outsourcing its IT operations, the company said in a statement.
		Consignia is still discussing pension and job security guarantees with unions.
		CSC is no stranger to government outsourcing, having worked on a number of contracts for the U.S. federal government, while Xansa has helped organizations including the U.K. Department for Education and Skills to switch to new IT systems, according to information supplied by the companies.
	www.computerworld.com /printthis/2002/0,4814,75338,00.html (238 words)

	U.K. Postal Service to Lay Off 15,000
		Consignia, the U.K. postal service, will cut 15,000 jobs over the next three years, to cut costs in an atmosphere of growing competition and staggering budget deficits.
		Consignia, the privatized British postal service, expects to save more than 1.2 billion pounds sterling over the next three years ($1.8 billion) from these actions, and "provide a secure long-term foundation for the company and for universal postal services in the U.K," according to the company.
		Consignia chairman Allan Leighton said in a statement that Consignia is in a perilous position, and is losing more than $1.8 million a day.
	directmag.com /news/marketing_uk_postal_service (551 words)

	SABRE AWARD SUBMISSION (Site not responding. Last check: 2007-10-15)
		Cohn and Wolfe (CandW) was appointed in January 2001 to work with Consignia’s Public Relations department and devise a 12 month campaign to position Consignia as a central player in the home shopping industry and increase take-up of its services by raising awareness of these amongst e-retailers.
		David Taylor, Consignia’s managing director for home shopping said: “Delivering the goods has made enormous progress in terms of establishing Consignia as a leading player in the home shopping sector and building strong relationships with key media and influencers, that are really delivering results.
		Consignia’s home shopping services were detailed in Forrester’s 2001 fulfillment report and in its Home Delivery Report 2001, Verdict Research claimed: “We believe that no business is doing more than Consignia to make home shopping, and particularly, the final home delivery component, easier for consumers”.
	www.ipra.org /library/docs/gwa2188.htm (1180 words)

	Xansa is Consignia supplier of the Year
		Consignia has named business consulting, IT and outsourcing specialist Xansa as its 'Supplier of The Year 2002' at the annual First Class Supplier Awards ceremony held in Swindon.
		Xansa has worked for Consignia for over 5 years and was chosen for the top accolade because of their consistent efforts to improve Consignia's information technology business applications while making significant cost savings.
		Xansa manages an integrated team of IT specialists drawn both from within their own company and Consignia to provide support for the 17 business applications in use across the company.
	www.xansa.com /shared/pressreleases/192535 (335 words)

	Consignia slashes jobs
		Consignia Chairman Allan Leighton said, "Consignia is in a perilous position - losing more than £1.5 million every day.
		According to Allan Leighton: "This is the sort of common sense re-engineering which customers and Consignia need - we are able to reduce costs at the same time as we make improvements to the way in which the different bits of the organisation fit together.
		John Roberts, Consignia's Chief Executive, said "We are talking to our people whose jobs are directly affected in face to face meetings throughout today.
	www.hrmguide.co.uk /relations/royal_mail2.htm (734 words)

	CNN.com - UK post delivers 17,000 job cuts - June 13, 2002
		The 365-year-old company is slashing jobs and costs in a bid to return to profitability as it faces more competition from next year.
		Consignia, a name Chairman Chairman Allan Leighton said he did not like and would ditch, had been widely expected to announce more job cuts after slashing 15,000 jobs at its parcel, transport and services operation over the next three years, to save £460 million.
		Chief Executive John Roberts, who has been blamed for the financial crisis, is to retire once a successor is found, the postal company said.
	archives.cnn.com /2002/BUSINESS/06/13/consignia (235 words)

	brandchannel.com \| Consignia, Royal Mail, The Post Office brand \| brands \| brand \| branding news
		One year later, Consignia chairman Allan Leighton confirmed on BBC television that the group would be ditching Consignia, “probably in less than two years.” As it turns out, the ditch came on June 13, 2002 — sooner than expected but probably not soon enough.
		A Consignia website dedicated to answering questions about the name change defends: “The Post Office name would be confusing abroad and would also be difficult to protect.” Further, “The Post Office group did not fully describe what we do as a business.” And they’re right, as Consignia also banks, retails and tailors logistic solutions.
		The real irony here is that the rebrand absurdity has made Consignia a highly recognized name in some warped turn on “all publicity being good publicity,” like a celebrity criminal or a naughty royal.
	www.brandchannel.com /features_profile.asp?pr_id=76 (1688 words)

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