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Topic: Convergys


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In the News (Tue 29 Dec 09)

  
  Convergys Jobs - Employment Opportunities at Monster.com
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing.
Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati.
Convergys serves as a virtual extension of our clients' businesses, providing them with innovative, award winning billing, employee care and customer management programs that optimize their customer and employee relationships for a competitive advantage.
company.monster.com /converg   (702 words)

  
 Audium - Build Better Voice Applications - Customer Case Study: Convergys   (Site not responding. Last check: 2007-10-14)
Convergys projects are complex, mission critical applications that run at very high volumes for large organizations including major airlines, banks, government agencies, and telcos.
Convergys is using Audium to develop both internal and external-facing speech applications across a wide range of vertical industries.
Based on their success, Convergys has formally committed to standardizing on Audium for speech application deployments and is actively promoting Audium for customers looking to build their own applications to be deployed with Convergys in an open hosting model.
www.audiumcorp.com /CaseStudy_Convergys   (750 words)

  
 Convergys
Convergys is a global leader in customer care, human resources and billing services, serving clients in over 70 countries.
In Nova Scotia, Convergys partners with organizations such as the Metropolitan Immigrant Settlement Association (MISA) to reach participants in skills training classes, host newcomer career fairs and hold information sessions.
If an otherwise strong candidate needs to improve their language skills, Convergys will be open and committed to supporting them through the services HILC provides.
www.hireimmigrants.ca /Convergys_d.htm   (503 words)

  
 Council stamps Convergys package
"This decision is good for Convergys, for downtown, for the neighborhoods and for the city of Cincinnati and its people, the region and the state," Orr said after the vote.
Instead, Convergys will buy and renovate the 20-story Atrium One building at 201 E. Fourth St. The company promises to invest $125 million, double its downtown workforce over 15 years, and to make "good-faith" efforts to hire minorities and city residents.
Convergys is a role model," said Arlene Herman, president of Family Service of Cincinnati, which gets support from Convergys.
www.enquirer.com /editions/2003/07/26/loc_convergys26.html   (1089 words)

  
 Convergys
Convergys' product line of highly scalable, end-to-end billing products, preintegrated application suites, and application modules enable communication providers to create fully integrated billing and customer care environments that are adaptable, reliable, and cost-effective.
Convergys products are based on its proven and innovative Next Generation Framework, a component-based architecture that provides unsurpassed flexibility, investment protection, and support for convergent communication services.
Convergys Corporation (NYSE: CVG), a member of the SandP 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing.
www.ssc-online.com /epn/October02articles/convergys.htm   (660 words)

  
 WebWire® | DuPont Selects Convergys to Provide Transactional Global Human Resource Services
Convergys expects this contract to generate revenues in excess of $1.1 billion over its 13 year duration.
Convergys is the leader in developing global HR business process outsourcing solutions.
Convergys will implement, host, and maintain a state-of-the-art HR information system for DuPont allowing for greater efficiencies, better service, and lower costs.
www.webwire.com /ViewPressRel.asp?aId=5221   (279 words)

  
 Customer Care - Convergys
Convergys is the world’s largest provider of outsourced customer management solutions with over 50 contact centres and more than 40,000 agents globally.
Convergys’ balanced solution is designed to maximise customer value and minimise risk.
Convergys’ European and Asian facilities, combined with its global contact centre network, ensures that best-in-class practices in training and programme management deliver a high level of performance and client satisfaction.
www.convergysemea.com /customer_care.html   (527 words)

  
 Business: Convergys' star not dimmed by stumbles
Florida's $350-million, nine-year Convergys contract is causing seismic shifts in Tallahassee, splitting some Republican lawmakers from their governor and forcing a re-examination of some of the fundamental questions about how free a hand the free market should have in running government operations.
Convergys, born in 1998 as the spinoff marketing and billing departments of Cincinnati Bell, quickly emerged as a Wall Street favorite.
Chris Emerick, the Convergys vice president who oversees government contracts, said none of the problems during development were that different from those found in commercial businesses.
www.sptimes.com /2005/02/27/Business/Convergys__star_not_d.shtml   (1773 words)

  
 Close call on Convergys
Convergys and Mayor Charlie Luken have described today's vote - the most important downtown decision since the vote that built Paul Brown Stadium - as a take-it-or-leave-it deal.
With votes changing almost by the hour, Convergys executives who had been working the City Hall corridors last week were nowhere to be seen Monday.
Convergys, a former Cincinnati Bell subsidiary, provides billing and customer relations services for phone companies, cable and satellite television providers and many other companies.
www.enquirer.com /editions/2003/07/15/loc_wwwloc1a15.html   (1341 words)

  
 Convergys Corporation Jobs: Vault Jobs & Employment Profiles   (Site not responding. Last check: 2007-10-14)
The brainchild of Chairman and CEO Jim Orr, Convergys is one of the world's leading providers of customer care, human resources and billing outsourcing services.
In fact, Convergys is the No. 1 provider of outsourced customer service in the world and the clear market leader in the United States, with 8 percent of the o......
Convergys Corporation employee surveys are collected by Vault editors, Vault Gold Surveys provide detailed information on jobs and employment at specific employers.
www.vault.com /jobs-company/Convergys-Corporation.html   (405 words)

  
 CIOL : News : Convergys Corporation: HR BPO: Asia Pacific Region   (Site not responding. Last check: 2007-10-14)
Convergys has added to its global HR BPO capacity by opening new or expanding existing service centres in Kuala Lumpur, Malaysia; Bangalore; Dalian in China and Singapore.
Convergys' Asia Pacific service centres provide a broad scope of HR BPO services such as benefits and leave administration, learning and performance management, recruiting and staffing administration, and payroll administration for clients from multiple industries including finance and retail.
Convergys also recently announced the opening of its Budapest, Hungary, service centre, bringing the total number of Convergys' HR BPO service centres to 12 worldwide.
www.ciol.com /content/news/2006/106070302.asp   (349 words)

  
 Further consolidation as Convergys buys DigitalThink
Convergys Corporation announced it is expanding its global capabilities in learning outsourcing services to include innovative content development and delivery services through a strategic acquisition.
Convergys signed a purchase agreement to acquire San Francisco-based DigitalThink, Inc. (NASDAQ: DTHK) for $2.40 per share in cash, for an aggregate purchase price of approximately $120 million for all outstanding shares.
Convergys' outsourced learning capabilities will enable global organizations to improve skills and productivity for their workforce through web-based courses and simulation training.
www.elearnity.com /A555F3/research/research.nsf/ByKey/DWIN5XGCAE   (503 words)

  
 Accessible Technology Proves an Essential Business Tool for Convergys Corporation
Between his Convergys workstation and home office, Kutsch uses configurations of Windows XP, Windows 2000, and Windows 98 on several computers—he reports seamless operation of JAWS for Windows on all machines.
Convergys is a company committed to a diverse workforce.
Convergys Corporation (NYSE: CVG), is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing.
www.microsoft.com /enable/casestudy/Convergys.aspx   (957 words)

  
 PEOPLE FIRST/CONVERGYS DATA INSECURITY
Convergys employees have in fact viewed personal information of senior level state employees; 3.
Convergys employees can access, view and print personal information on state employees without leaving an audit trail 4.
Convergys employees can access, view and download state employee personal information to a Microsoft Word document and then email that information; 6.
www.unionvoice.org /Afscme79/alert-description.html?alert_id=1547758   (788 words)

  
 PRESS RELEASE Voxify Partners With Convergys to Deliver Speech Self-Service Applications to the Direct Response Industry   (Site not responding. Last check: 2007-10-14)
Additionally, thanks to the near unlimited on-demand capacity of the Convergys SpeechPort platform, customers are assured that all of their callers are answered immediately and not left in a hold queue awaiting an available agent, a significant benefit as call volumes typically spike and then quickly drop off after an infomercial airs.
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services.
Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support.
www.marketwire.com /mw/release_html_b1?release_id=161535   (901 words)

  
 Convergys - Récompenses
Convergys a été reconnu pour sa stratégie marketing qui a notablement augmenté ses parts de marché, son chiffre d'affaires et la reconnaissance de son nom.
Convergys y est parvenu grâce à sa campagne pour la reconnaissance de sa marque et un nouveau programme de communication sur le web.
Convergys CM Sweden a eu le plaisir de prendre la première place pour la meilleure campagne télémarketing cette année, lors de la compétition Gold-Key.
www.convergys.fr /awards.html   (633 words)

  
 Convergys News
Depending upon whom you talk to, Convergys Corp. is or might soon be opening offices in Albuquerque and employing hundreds of workers.
Convergys Corporation, a global provider of customer care, human resources and billing services, has reportedly signed a contract to provide human resources business process outsourcing services to support the...
Cincinnati-based Convergys Corp. is bringing a call center to Longview early next year, with plans to employ 500 people within a year of opening.
www.topix.net /com/cvg   (615 words)

  
 Convergys boosts fourth quarter earnings
Convergys’ $672.2 million in fourth quarter revenue was up $77.7 million from the same quarter in 2003.
Convergys recorded a net, pre-tax restructuring charge of $30.4 million, which included a severance charge of $36.7 million related to the reduction in force initiated during the fourth quarter.
Convergys IMG's external revenues decreased 3 percent to $197.9 million in the fourth quarter of 2004 from $203.7 million in the same period last year.
telephonyonline.com /finance/covergys_earnings_011905   (1133 words)

  
 destinationCRM.com: Convergys Is Buying Deloitte's F&A BPO Business
By doing so Convergys says it is addressing a growing market trend to outsource finance and accounting functions so that companies can focus on their products and services.
Convergys focuses on customer care, human resources, and billing services, and provides clients with outsourcing solutions, consulting services, and software support.
"If Convergys is already doing a good job in customer relationships, and now you add account control, it increases the possibility of getting business at a lower customer acquisition cost," she says.
www.destinationcrm.com /articles/default.asp?ArticleID=5210   (704 words)

  
 Technology News: News: Convergys Geneva Billing: Telecom Deployment   (Site not responding. Last check: 2007-10-14)
A number of other BT divisions have been using Convergys' Geneva since 1999, and BT Retail already is using the software to bill all of its newer services, including Internet telephony and access.
While Convergys has built its reputation on billing, the company has also had success in the integration of billing apps with 24-hour customer contact centers, in an industry where most customer questions center on billing issues.
Convergys global product portfolio consists of billing and customer care application modules, pre-integrated application suites and end-to-end products builit on its Next Generation framework.
www.technewsworld.com /story/19695.html   (868 words)

  
 Site Location: Convergys
Convergys’ real estate advisor then scours shortlisted communities for available office space (including former retail stores and flex space).
Convergys management targets 2 or 3 locations for a new center.
Convergys has relied on WDGC to establish contact centers in locations that have exceeded human resource expectations, such as
www.wdgconsulting.com /WDGC_Project_case_studies_Convergys.htm   (499 words)

  
 Convergys' dress code revealed
All employees are expected to use their best judgment in selecting their work attire, and managers are responsible for ensuring their team complies with the dress policy.
Because Convergys Corporation is committed to providing a comfortable, professional environment, all employees are expected to meet or exceed these minimum dress requirements.
Convergys also reserves the right to change this policy with or without notice.
www.theinquirer.net /?article=10156   (874 words)

  
 Global billing leader Convergys opens Middle East office | Convergys   (Site not responding. Last check: 2007-10-14)
Convergys Corporation, a global leader in telecommunications billing software and professional services, has opened a regional office in Dubai, United Arab Emirates to support the Middle East's fast growing telecommunications industry.
The new Convergys office will act as a resource centre for customer projects and will be jointly headed up by Richard Mindham, regional sales director of Convergys for the Middle East and Africa, and Des Beatty, regional program director.
Convergys Corporation is sponsoring the GSM World Series Middle East, Gulf and North Africa conference, which takes place on Sunday 11 and Monday 12 September at the Dubai International Convention Centre, in the United Arab Emirates.
www.ameinfo.com /67124.html   (1052 words)

  
 Convergys at Orlando Jobs
Convergys brings together world-class resources, software, and expertise to help create valuable relationships between our clients, their customers and their employees.
Convergys helps you follow the first rule of business: Take care of your customers or your competitors will.
With Convergys' help, your company can gain a deeper understanding of each of your customers, how to serve them better and more knowledgeably, how to process payments faster, and how to make each transaction more profitable.
www.orlandojobs.com /e_profilesdetail.asp?em_id=151   (117 words)

  
 Convergys and The Great Voice Company work together to prepare for SpeechTEK 2003
Convergys Corporation is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing.
Convergys® employs more than 48,000 people in 50 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia.
While Convergys developers use the Audium tools for all our VoiceXML projects, this was the first time Audium directly developed an application on our platform.
www.greatvoiceco.com /wp_convergys.html   (1139 words)

  
 Convergys, VIBO In Outsourcing Contract   (Site not responding. Last check: 2007-10-14)
Wednesday, August 30, 2006: Convergys Corporation has signed a five-year professional services outsourcing contract with VIBO Telecom, a Taiwanese 3G mobile operator, to manage its back-office operations.
As per the 2005 agreement, Convergys had implemented and integrated its Infinys rating and billing and mediation software with VIBO's third party CRM, activation, provisioning and partner management platforms.
Convergys would provide technical and operational expertise across BSS and CRM to address VIBO's critical business requirements.
www.efytimes.com /fullnews.asp?edid=13913   (353 words)

  
 Convergys Corporation and Directv Celebrate Growth In Chattanooga - The Chattanooga Area Chamber of Commerce - ...
Convergys Corporation and Directv Celebrate Growth In Chattanooga - The Chattanooga Area Chamber of Commerce - business,site selection,chattanooga,tn,tennessee,jobs,gis,chamber of commerce,economic development,area information,businesses,chattanooga jobs,
Convergys is a member of the SandP 500 and a Fortune Most Admired Company.
As the first stop for people interested in moving to the Chattanooga, the Chattanooga Chamber provides a range of relocation information including demographics, informational videos, connections to Chattanooga Area jobs, and frequently asked questions.
www.chattanoogachamber.com /newsandvideo/Convergys_and_directv.asp   (685 words)

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