| | Business Wire: Hong Kong Customs and Excise Department Chooses Actuate to Streamline Investigation Reporting Process (Site not responding. Last check: 2007-10-03) |
 | | For Hong Kong Customs and Excise Department, the major benefit of the solution is that all information is collected online and available in real-time, instead of being gathered and accessed manually. |
 | | The Hong Kong Customs and Excise Department collects information from various sources, such as telephone hotlines, crime reports, allegation letters, faxes and referrals from other departments as well as overseas counterparts. |
 | | The department administers services including import/export clearance procedures in Hong Kong; filing of complaints relating to consumer protection; payment and refund of duties on liquors, tobacco, hydrocarbon oil and methyl alcohol; customs and excise related licences and permits applications; and lodgement of import/export declarations. |
| www.findarticles.com /p/articles/mi_m0EIN/is_2002_June_23/ai_87694134 (879 words) |