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	Directory assistance - Wikipedia, the free encyclopedia
		Directory assistance (in the UK, directory enquiries) in telecommunications is a telephone call one can make to find out a specific phone number of a residence or business.
		In the North American Numbering Plan (covering Canada and the United States), directory assistance may be contacted by dialing 4-1-1 (one of the N11 codes) or the Toll Free Number of one of the free directory assistance providers.
		In the UK, directory enquiries used to be reached by dialling 192 (domestic numbers) or 153 (foreign), with the service supplied by the former monopolist, British Telecom.
	en.wikipedia.org /wiki/Directory_assistance (894 words)

	Directory assistance
		Having a heterogenous directory infrastructure in a company the size of Boeing is a practical necessity, but it also creates headaches for the aerospace company, which has 900 directory-enabled applications that serve some 150,000 employees.
		Boeing is one of the first companies to make the virtual directory an integral part of its directory service, but programmers and directory specialists at many large companies have been quietly using the tools for several years for specific, one-off applications or departmental development projects.
		The manager of directory services at a large family entertainment company, which he asked not be named, says a virtual directory made sense for his application for both political and technical reasons.
	www.computerworld.com /printthis/2004/0,4814,95482,00.html (1424 words)

	Privateline.com: Directory Assistance History circa 1985
		In this system, a subscriber's call requesting directory assistance is routed via a special purpose incoming trunk which is connected to a switching network, for establishing a switchable voice connection to an operator, and is permanently connected to an audio response unit.
		For each assistance call, the operator verbally requests data regarding the subscriber to be called and, upon its receipt, communicates with a directory assistance computer and concurrently controls a connection of the incoming trunk to the computer terminal.
		A recognized problem of the prior art is that such computerized directory assistance systems need costly complicated and separate control units for both the switching network and the audio response unit, as well as separate connections to the switching network and the audio response unit.
	www.privateline.com /circuits/DA_1985_history.htm (1824 words)

	Wireless: Directory assistance wants your cell number - Technology - International Herald Tribune
		While a phone directory with land-line phone numbers has come to be accepted as a generally useful tool - if open to potential telemarketing abuse - consumers remain skeptical about listing their mobile phone numbers publicly.
		Directory assistance advocates say that the service will not be a success if companies like Verizon, with their millions of subscribers, opt out.
		One option she proposed was a message service whereby people calling a directory assistance service would not be given the numbers of the people they are trying to contact, but instead could leave voice messages that could be responded to later.
	www.iht.com /articles/2005/09/04/business/wireless05.php (731 words)

	Is it time to cut the cords on directory assistance? - The Boston Globe
		But because in-state directory assistance calls are regulated by individual states, in-state rates vary dramatically by state.
		Verizon charges $1.25 for every directory assistance call in Illinois, but in Ohio it doesn't charge anything, and in Massachusetts it is required to provide the first 10 calls for free.
		Senator Pines was very much in favor of directory assistance regulation, opposing charges for the service back in the 1970s and leading the fight for the 10-free-calls requirement, which was approved in 1990.
	www.boston.com /business/technology/articles/2006/01/22/is_it_time_to_cut_the_cords_on_directory_assistance (978 words)

	Directory Assistance
		Once the directory synchronization agent received both sets of directory information, it generated updates, which it mailed back to each of the LAN e-mail systems for propagation into their directories.
		Because Alisa pretends to be the directory synchronization server for each network, any limitations in that e-mail system's approach to synchronization become problems for the whole network.
		Directory searching with PMDF X.500, because it uses an X.500 directory, benefits from a suite of freeware applications to browse X.500 directories.
	www.networkcomputing.com /607/607feature1.html (3319 words)

	AT&T - Directory Information - Texas
		Directory Assistance gives you accurate and up-to-date directory listings — from around the country.
		If you have difficulty using the directory due to impairment, you may be eligible for an exemption from Local Directory Assistance charges.
		Directory Assistance Call Completion is charged on a per-use basis at 25 cents* per call.
	www.sbc.com /gen/general?pid=1437 (566 words)

	Ruthven Telephone Exchange - Directory Assistance
		When making a request for directory assistance, you are allowed a maximum of two telephone numbers per call.
		The charge applies whether or not the Directory Assistance Bureau furnished the requested number (such as in the case of non-published numbers).
		Subscribers who are unable to use the directory because of a visual or physical handicap may apply to your local company to obtain a special waiver from these directory charges.
	www.ruthventel.com /directory.htm (208 words)

	Citizens - Directory Assistance (Site not responding. Last check: 2007-10-05)
		Citizens members receive a basic call allowance of three calls during each billing period for calls to Citizens Directory Assistance (411) for numbers within the Roanoke LATA (local access and transport area).
		The Directory Assistance charge is in addition to any other charges that may apply to the call.
		In addition, the disabled member, who cannot use the published directory, is exempt from Directory Assistance (411) charges provided an exemption form has been completed and filed with the Citizens business office.
	www.citizens.coop /telephone/directoryassistance.shtm (186 words)

	[No title]
		Rose [Page 1] RFC 1202 Directory Assistance Service February 1991 The Directory service is provided to applications through the Directory Access Protocol (DAP), which binds a Directory User Agent (DUA) to a Directory System Agent (DSA).
		That is, a split-DUA model is used: the DAP is implemented on an entity (the "Directory Assistant"), which resides on a capable workstation or mainframe and exports a simpler interface, the "Directory Assistance" (DA) protocol, to other end- systems where the user-interface resides, termed the DA-client.
		Rose [Page 3] RFC 1202 Directory Assistance Service February 1991 The DA service is provided by the "Directory Assistant", which consists of two entities: a DA-server, which manages the control connection; and, a DAP-listener, which responds to commands on the data connection.
	www.ietf.org /rfc/rfc1202.txt (1913 words)

	Directory Assistance provider - Wholesale Directory Assistance (Site not responding. Last check: 2007-10-05)
		Directory assistance listings come directly from the 7 Regional Bells in the United States and any independent, smaller providers throughout the country.
		No. As your directory assistance provider, a simple month-to-month agreement is all we require.
		There are several ways to take of advantage of our wholesale directory assistance rates even without a PBX system.
	www.411saver.com /faqs.html (444 words)

	Kivera - Location Based Services
		Directory information service includes web-based, interactive voice response (IVR), and/or live operators to administer local and national residential, government and business listings.
		As a result, directory information service companies are starting to offer enhanced directory assistance.
		These are time-saving solutions with a wide variety of information content, including directory assistance, turn-by-turn driving directions, restaurant and hotel reservations, movie listings and other useful information, as well as helpful services such as personal assistant services, categorical searches and reverse directory look-up.
	www.kivera.com /index.php?section=solutions&page=directory (130 words)

	AT&T - Directory Information - California
		This service gives you the option of having your Directory Assistance call completed by either an operator or by depressing a specific digit on your touch-tone phone.
		Your telephone number will not be printed in our local telephone directory nor will it be given out by Directory Assistance.
		You may elect to have your address removed from the telephone directory as well as Directory Assistance.
	www.sbc.com /gen/general?pid=1427 (551 words)

	Directory Assistance
		Access to directory assistance has become more challenging because of several changes in the telecommunications industry and concern for the security of private telephone and voice mail networks.
		The long distance telephone company provides directory assistance for telephone numbers outside the continental United States.
		If you must contact directory assistance, do not select the option to have the number dialed for you because this is at a greater cost.
	www.nyls.edu /pages/3314.asp (184 words)

	Breaking the Directory Assistance Habit
		If you do not have a cell phone and must call directory assistance, calling 10-10-9000 is the better deal.
		TRAC (the Telecommunications Research and Assistance Center) provides national directory assistance, as well as information about a wide variety of communication issues (including how to file a complaint with the Federal Communications Commission).
		[2] Local directory assistance was recently deregulated by the legislature, so the rate charged is no longer subject to approval by the Public Utilities Commission.
	www.dora.state.co.us /occ/Directory_Assistance.html (620 words)

	The 411 on Directory Assistance - New York Times
		Directory assistance "truly is a cash cow," said Saroja Girishankar, a vice president at the Pelorus Group, a telecommunications market research firm based in Raritan, N.J. She and other industry analysts said that the carriers paid wholesalers — who actually provide the 411 service — from 25 to 50 cents a call.
		Naturally, the wireless carriers and directory assistance companies want to keep the cash cow in their barn.
		Fees for traditional directory assistance calls from wired phones vary from region to region and company to company.
	www.nytimes.com /2006/03/09/business/09cell.html?ex=1299560400&en=51a60b433f74d477&ei=5088&partner=rssnyt&emc=rss (1304 words)

	cbs11tv.com - Avoiding Hefty Cell Phone Directory Assistance Fee
		The second option is to use directory services that employ the text-messaging capability of cell phones, including one from Google Inc. Users type in a name plus a location or area code, then wait for a text response.
		One all-purpose directory is 1-800-Free411, an ad-subsidized system from Jingle Networks Inc. of Boston that connects users to a desired number at no extra charge after playing a roughly 10-second commercial, often for a nearby business or related product.
		For those who'd rather not speak to a machine or a live operator, text-messaging offers a speedy and flexible approach to directory assistance, particularly on cell phones with full typewriter keyboards.
	cbs11tv.com /consumer/local_story_004092727.html (693 words)

	US Directory Assistance (Site not responding. Last check: 2007-10-05)
		US Directory Assistance can handle listing requests anywhere in the U.S. Our operators interface with a national listing database that is best-in-class.
		US Directory Assistance operators are based in the U.S. We will never ship your calls to operators that are located overseas.
		Set-up US Directory Assistance at a single company location' and at the end of 30 days, you can disconnect the service or keep it and sign a service agreement.
	www.usdirectoryassistance.com /business/services_features.htm (369 words)

	Verizon Partner Solutions \| LiveSource National Directory Assistance (Site not responding. Last check: 2007-10-05)
		National Directory Assistance is a foolproof way for Local Service Providers to one-up the competition.
		National Directory Assistance generates revenue that you support with only a bare minimum of your company resources.
		This offering is also available as a local Directory Assistance service providing customers with address and/or telephone numbers of a given name or business located within their LATA.
	www22.verizon.com /wholesale/solution/?solId=300126&catId=100010 (1101 words)

	Need Help at HMS: Directory Assistance
		Directory Assistance at HMS is available via the web and through phone operators.
		Some online directory assistance sites can only be accessed while on the Harvard network.
		The Harvard University Telephone and Address Directory - http://fas-www.harvard.edu/fas/directory.shtml - allows the lookup of any faculty, staff or students throughout the schools and administration at Harvard.
	www.hms.harvard.edu /it/help/directory.html (181 words)

	Directory Assistance Service - easy one-source quote service, order management and account management from King ... (Site not responding. Last check: 2007-10-05)
		Extensive use of directory assistance has a much greater effect on long distance and local phone bills than ever before because directory assistance rates have been rising while other rates have been falling sharply.
		Elsewhere, directory assistance rates range from $1.10 per call to as high as $1.50 per call.
		Operators must pass aptitude, listening skills, keyboard speed and spelling accuracy tests to determine whether or not they can stand the rigorous routine associated with being a directory assistance operator.
	www.king-comm.com /voice/directory_assistance.shtml (331 words)

	Directory Assistance Online - Your Searchable Telephone Information Support (Site not responding. Last check: 2007-10-05)
		With rising telephone directory assistance costs, an online free telephone directory assistance service, that will provide updated information, is a business necessity.
		InfoUSA's online telephone directory assistance is built with the same standards and the same meticulous research that we've used for all our mailing list and sales lead services.
		Now free online telephone directory assistance can be yours.
	www.infousa.com /directory_assistance.htm (181 words)

	Tennessee Regulatory Authority Consumer Information - Directory Assistance Fee Information
		Persons who are either 65 years of age or older or unable to use a telephone directory because of visual and/or physical impairments will not be charged for directory assistance.
		Sprint/United allows for six (6) free Directory Assistance calls per month for residential and business subscribers with an allowance of two (2) inquiries per DA request for other Sprint/United numbers.
		Persons who are 65 years of age and older, or who are unable to use a telephone directory because of visual and physical impairments, will not be assessed a DA fee.
	www.state.tn.us /tra/telecomfiles/dafeeinfo.htm (268 words)

	UCLA Directory
		To protect the privacy of the individuals listed herein, in accordance with the State of California Information Practices Act, this directory may not be used, rented, distributed or sold for commercial purposes.
		Information obtained from this on-line directory may not be used to provide addresses for mailings to University faculty, staff, and/or students.
		Compilation or redistribution of information from this directory is strictly forbidden.
	www.directory.ucla.edu /dialing.php (86 words)

	USATODAY.com - Cell phone directory gets hoots, hollers (Site not responding. Last check: 2007-10-05)
		Starting early next year, you'll be able to call directory assistance to get a mobile number.
		Not every number will be listed in the directory being compiled by the Cellular Telecommunications and Internet Association, the trade group that represents wireless carriers.
		Still, the directory would generate about $2 billion a year in directory assistance fees and additional usage minutes for the carriers by 2008, The Pierz Group says.
	usatoday.com /tech/wireless/data/2004-07-27-wireless-directory_x.htm (1007 words)

	Directory Assistance
		More than 50 million directory assistance calls are made annually in Finland.
		More than half of those calls are made to Fonecta's national and international directory assistance services.
		Fonecta's national directory assistance services, 02 02 02 and 118, are some of Finland's highest rated services in terms of customer satisfaction.
	www.fonecta.com /directory_assistance/index.php (363 words)

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