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Topic: European Foundation for Quality Management

	Quality Management System - Wikipedia, the free encyclopedia
		This is important in the Six Sigma quality management scheme, pioneered by Motorola.
		Quality Management Systems are the outgrowth of work done by W.
		Quality, as a profession and the managerial process associated with the quality function, was introduced during the second-half of the 20th century, and has evolved since then.
	en.wikipedia.org /wiki/Quality_Management_System (774 words)

	European Quality Prize (Site not responding. Last check: 2007-11-06)
		Recipients are organisations that have applied for but not won the European Quality Award ; however, the application was of such a high standard that the European Quality Prize is appropriate.
		Wales Quality Centre The European partner organisation in Wales for the European Foundation for Quality Management.
		European Directorate for the Quality of Medicines EDQM is responsible for the European Pharmacopoeia and the European biological standardisation programme.
	www.serebella.com /encyclopedia/article-European_Quality_Prize.html (574 words)

	Quality (Site not responding. Last check: 2007-11-06)
		Quality The term quality is used to refer to the desirability of properties or characteristics of a person, object, or p...
		Quality of life The well-being or quality of life of a population is an important concern in innovation are far harder t...
		Quality Practice Award The Quality Practice Award (QPA) is an award that is given to GP Practices in the UK to show reco...
	www.brainyencyclopedia.com /topics/quality.html (621 words)

	Česká asociace pro podnikatelskou úspěšnost (Site not responding. Last check: 2007-11-06)
		European Foundation for Quality Management was founded more than 10 years ago by top managers of a few major companies, with the aim of making their competitive abilities stronger – first of all among industrial corporations.
		European Foundation for Quality Management in Brussels (hereinafter referred to as EFQM Brussels) offers to its members the exchange of experience from the Excellence Model application, develops self-assessment tools, organizes benchmarking projects, courses and seminars, issues publications and study materials and organizes the European Quality Award /EQA/.
		Quality Management Service AG, who was the European Quality Award Prize winner in the category Small and Medium Enterprises (SME) at the EFQM Forum in October 2001.
	www.czech-capu.cz /historie_e.asp (517 words)

	EFQM / BQF Research Project (Site not responding. Last check: 2007-11-06)
		The European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF) are jointly funding research into the impact of the effective implementation of organisational excellence strategies on key performance results.
		The European Foundation for Quality Management’s (EFQM) Excellence Model is a tool and method that helps organisations achieve business success by measuring where they are on the path to excellence; helping them understand the gaps; identifying potential solutions for bridging the gap; and by importantly providing an approach for implementing the gap-bridging solutions.
		The EFQM Excellence Model is now widely used throughout Europe and has become the basis for national and regional quality awards in Europe and other parts of the world.
	www.le.ac.uk /cqe/efqm.html (601 words)

	CQM Journal On-Line- Mutual Learning in Practice: Integration of ICBE, EFQM and CQM Practices
		EFQM is a not-for-profit organization supporting the management of European companies in accelerating the process of making organizational excellence a decisive influence on achieving global competitive advantage.
		A shown in Table 1 and reproduced in on the left side of Figure 4, the EFQM Organizational Excellence Model is based on eight fundamental concepts of excellence that serve as a basis for assessing organizational excellence.
		Based on the alignment of the CQM programs with the EFQM fundamental concepts of excellence and enablers, in October of 1998, CQM in partnership with ICBE, conducted three programs in Ireland: Voice of the Customer, Hoshin Planning and Language Processing (all three of which are included as entries in Table 4).
	cqmextra.cqm.org /cqmjournal.nsf/reprints/rp09800 (2642 words)

	EFQM Excellence Model and Knowledge Management Implications (Site not responding. Last check: 2007-11-06)
		While at Schlumberger Corp, where he was Information Manager from 1994 to 1998, he pioneered the use of the "Net" and was responsible for a sister company, Greco-Prakla's, (an oil exploration company of Schlumerger) group-wide implementation of their Intranet.
		European Foundation for Quality Management (EFQM) has developed a Model (fig 1) which is being widely adopted by thousands of organizations.
		Managers will also need to consider if these ideas/suggestions may have wider implications and possibly could be adopted in other areas of the company.
	www.eknowledgecenter.com /articles/1010/1010.htm (7900 words)

	Grundfos wins quality prize
		EFQM is also the organisation behind the European Quality Award, one of Europe’s most prestigious company prices, which is awarded for organisational excellence.
		It is EFQM’s mission, or you could even say its raison d’être, to inspire and help companies throughout Europe to participate in improvement activities leading ultimately to excellence in customer satisfaction, employee satisfaction, impact on society and business results.
		Another part of EFQM’s mission is to support the managers of European organisations in accelerating the process of making Total Quality Management (TQM) a decisive factor for achieving global competitive advantage.
	www.markgrundfos.com /web/grfosweb.nsf/DocsBySearchName/D18925EE6F62B3AFC1256DBB0021F373 (156 words)

	IT 360: Total Quality Improvment - Resources
		European Foundation for Quality Management — a nonprofit organization directed by a governing committee consisting of the Presidents or CEOs of 20 member companies, and hundreds of organizations from 16 European companies committed to Total Quality Management.
		Quality Digest — a monthly publication providing information on what is happening in the quality field - services, news, products, buyers guides, articles and editorials.
		Quality Function Deployment (Draft) - Provides a brief overview of QFD and methods for its implementation and evaluation within the context of a Department of Defense (DoD) program.
	www.lib.iastate.edu /commons/itec360/00fall/resources.html (1172 words)

	Texas Instruments Wins 1995 European Quality Award
		The European Foundation for Quality Management has announced that the winner of the 1995 European Quality Award is Texas Instruments Europe.
		The European Quality Award is administered by the European Foundation for Quality Management (EFQM), with the support of the European Commission and the European Organization for Quality.
		Total Quality encompasses all the ways in which a company meets the needs and expectations of its financial stakeholders, its customers, its people and the community in which it operates and in so doing enables companies to move towards business excellence.
	www.ti.com /corp/docs/press/company/1995/95007.shtml (511 words)

	Quality Management
		ecently, the European Organization for Quality and the European Foundation for Quality Management held a special workshop to discuss quality research activities in Europe and the United States.
		Much of this quality research comes directly from a special fund earmarked for quality research and administered by the National Science Foundation.
		The intent is to drive research in effective approaches to organizational learning and redesign, strategic and cultural change, quality and process improvement, innovation, new product and service development, and the development and integration of new technologies.
	www.qualitydigest.com /dec98/html/qmanage.html (758 words)

	ASQ: Publications: Quality Management Journal
		Based on EFQM (1998) and Porter and Tanner (1998), Table 3 shows the scoring matrix that is used to evaluate the approach, differentiating between the different evaluation grades.
		This is satisfied in the EFQM model as the five evaluation grades are related to percentage scores from 0 percent to 100 percent.
		Dale is the United Utility Professor of Quality Management and the Head of the MSM, UMIST and the Rotating Research Professor at Erasmus University in Rotterdam.
	www.asq.org /pub/qmj/past/vol8_issue4/siow.html (6228 words)

	Health Services Executive Mid-Western Area
		EFQM promotes the concept of partnership with similar National organisations in Europe to help promote sustainable excellence.
		Using a process EFQM calls Self-Assessment, organisations now have the capability to produce a comprehensive picture of their overall health at a given moment in time.
		The EFQM Model is based on the premise that: Excellent results with respect to Performance, Customers, People and Society and achieved through Leadership driving Policy and Strategy that is delivered through People, Partnerships and Resources, and Processes.
	www.mwhb.ie /qualityinitiatives/QualityModels/efqm.htm (523 words)

	ST \| SGS-THOMSON Named Winner of the 1997 European Quality Award by the European Foundation for Quality Management \| ...
		September 18, 1997The prestigious European Foundation for Quality Management (EFQM) announced today that SGS-THOMSON Microelectronics NV (NYSE: STM; Bourse de Paris) is the winner of the 1997 European Quality Award for Business Excellence in the category of large businesses.
		The EFQM was founded in 1988 by leading European companies with the endorsement of the European Commission.
		The European Quality Award was created in 1991 to recognize and promote companies showing the highest level of commitment to business excellence and quality management.
	www.st.com /stonline/press/news/year1997/c755h.htm (575 words)

	Quality Quill - DQG (Site not responding. Last check: 2007-11-06)
		The British Quality Foundation quote prompted her to think of ways that knowledge could be brought from outside of Dubai and shared with the members of all five sub-groups.
		Shared information on the EFQM model seemed an ideal topic for a two-day workshop organized by Dubai Quality Group for the benefit of not only all DQG members but the general public as well.
		She has published widely in the area of EFQM and is regularly asked to present on the subject worldwide.
	www.dqg.org /qquill/jul02/efqm.htm (1262 words)

	ICBE Total quality management and business excellence (Site not responding. Last check: 2007-11-06)
		The European Foundation for Quality Management (EFQM) was founded in 1988 by the Presidents of 14 major European companies, with the endorsement of the European Commission.
		The Center for Quality of Management (CQM) is a non-profit organization operating internationally.
		The Northern Ireland Quality Centre was established by the private sector to promote the understanding and use of Quality principles and best practice thoughout industry and commerce.
	www.icbe.ie /bus_model/relationships.html (385 words)

	TQM - Total Quality Management (Site not responding. Last check: 2007-11-06)
		EFQM (European Foundation for Quality Management) ist ein Qualitätsmanagementsystem (vgl.
		The EFQM Excellence Model is a key framework for helping organizations in their drive towards being more competitive.
		The EFQM Excellence Model is a practical tool to help organizations do this by measuring where they are on the path to Excellence; helping them understand the gaps; and then stimulating solutions.
	www.tqm.com /efqm/index.html (505 words)

	EFQM
		The Framework of the European Foundation for Quality Management.
		Total Quality Management (TQM) is the idea that quality control should not be left to a quality controller standing at the end of a production line.
		The EFQM Model recognizes that there are many approaches to achieving sustainable excellence in all aspects of performance.
	www.12manage.com /methods_efqm.html (614 words)

	Subject Review and the European Excellence Model Compared \| The Higher Education Academy in Business, Management and ...
		The European Foundation for Quality Management and the Quality Assurance Agency for Higher Education were set up in 1988 and 1997 respectively and have been charged with the responsibility for sustainable quality.
		The benefits of creating a common language and a conceptual framework for the management and improvement of the organisation are apparent through the education and involvement of staff at all levels and through the ability to benchmark best practice.
		The European Foundation for Quality Management and The Quality Assurance Agency for Higher Education have adopted alternative approaches in the communication of ratings, the latter being posted publicly.
	www.business.heacademy.ac.uk /resources/reflect/conf/2001/clarke (598 words)

	European Foundation for Quality Management - EFQM Award - The Elsmar Cove Forums
		The EFQM has two Business Excellence Models, one for SME's and the so called 'Big Model' as you might expect one is a bigger version of the other.
		EFQM was founded in 1988 by 14 major European companies.
		The award is sponsored by the European Foundation for Quality Management.
	elsmar.com /Forums/showthread.php?t=225 (1012 words)

	WHO \| QI methodologies (Site not responding. Last check: 2007-11-06)
		The European Foundation for Quality Management is a not-for-profit membership foundation that manages and directs the prestigious European Quality Awards and levels of excellence, and holds training courses, workshops, work groups and special projects on many different types of business and quality improvement disciplines, tools and techniques.
		The Quality Assurance (QA) Project which is funded by the U.S. Agency for International Development (USAID), advocates, develops, and promotes cost-effective methods to strengthen healthcare services and systems in developing and middle-income countries.
		In this project, quality assurance in healthcare is guided by four core principles: focus on the client, focus on systems and processes, focus on measurement, and focus on teamwork.
	www.who.int /chronic_conditions/implementation/methodologies/en (533 words)

	DTI - From Quality To Excellence (Site not responding. Last check: 2007-11-06)
		It is the owner of the EFQM Excellence Model® and manages the European Quality Award process, plus provides a portfolio of services for its members.
		Advances the knowledge of quality management and practices, to achieve greater awareness of the importance of quality performance.
		The National Society for Quality Through Teamwork is a registered charity whose purpose is to promote the achievement of Quality through the participation of all employees.
	www.broadband.gov.uk /quality/18i.htm (431 words)

	Total Quality Management -- Facts, Info, and Encyclopedia article (Site not responding. Last check: 2007-11-06)
		Total Quality Management or TQM is a (The act of managing something) management strategy to (Having knowledge of) awareness of (An essential and distinguishing attribute of something or someone) quality in all organizational processes.
		(Click link for more info and facts about Quality assurance) Quality assurance through (A method of analyzing or representing statistical data; a procedure for calculating a statistic) statistical methods is a key component.
		TQM may operate within (Click link for more info and facts about quality circle) quality circles, which encourage the meeting of minds of the workforce in different departments in order to improve production and reduce wastage.
	www.absoluteastronomy.com /encyclopedia/t/to/total_quality_management.htm (686 words)

	Aquarius Business Partners: The European Foundation for Quality Management: History (Site not responding. Last check: 2007-11-06)
		Increasingly, organisations in Europe accept that Total Quality Management is a way of managing activities to gain efficiency, effectiveness and competitive advantage thereby ensuring longer term success - meeting the needs of their customers, employees, financial and other stakeholders and the community at large.
		The EFQM has a key role to play in enhancing the effectiveness and efficiency of European organisations by reinforcing the importance of quality in all aspects of their activities and stimulating and assisting the development of quality improvement.
		Frank Judge, Niamh Dixon and Pat O'Connor are fully experienced in the application of this model and in the assessment process and have completed assessments for the European Quality Award on behalf of the EFQM since 1998.
	www.aquariusbp.com /EFQM.htm (353 words)

	The Modern University for the Humanities (Site not responding. Last check: 2007-11-06)
		The EFQM in cooperation with EQQ established the European Quality Award in 1992.
		The European Commission supports the European Quality Platform established in 1994 as a joint workgroup of EQQ and EFQM.
		Since the foundation of ICDE in 1938, the needs of millions of people for education and training have been met around the world using the methods of open learning and distance education.
	old.muh.ru /eng/aorg.htm (1193 words)

	European Organisation for Quality - SME Awards
		In 1990, the European Foundation for Quality Management, with support from the European Organization for Quality and the European Commission (Directorate-General III), began developing The European Quality Award.
		The European Quality Award process is the same for larger companies, the Public Sector or SMEs.
		The Jury (made up of European business leaders both from larger and smaller organisations, respected academics and quality professionals), decides which applicants are to receive a site visit by the Assessor team.
	www.eoq.org /SMEAwardsMoreInfo.html (404 words)

	ASQ: Publications: Quality Management Journal
		The development of internal quality and the ability to respond to customers’ requirements in a timely manner are also critical (Clausing 1994).
		The benefits an organization gains from carrying out a self-assessment are detailed by EFQM (1999) and include providing a powerful tool to measure performance, highlighting areas that require immediate action, and involving people at the strategic, tactical, and operational levels in developing a process improvement approach to quality.
		The matrix-chart approach does not facilitate comparisons against European Quality Award (EQA) applicants, lists of strengths and areas for improvement are not produced, and there is no direct cross-reference between the steps in the matrix and the subcriteria of the EFQM business excellence model.
	www.asq.org /pub/qmj/past/vol10_issue1/ahmed.html (838 words)

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