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BBC - Comedy Guide - Fawlty Towers |
 | | Basil Fawlty, a frustrated, angry, short-tempered, super-snobbish misanthrope, is the very antithesis of the sort of person who should run a hotel, where a calm demeanour, winning smile, patience and a desire to make guests feel at home are the required attributes. |
 | | But run a hotel Basil does, the quaint Fawlty Towers, or, rather, he runs it jointly with his formidable wife Sybil, a woman who has the ability to exude the required superficialities but is monstrously vitriolic towards her husband. |
 | | To help run the hotel the Fawltys employ Polly, a sensible, down-to-earth maid/waitress who is often embroiled in Basil's schemes and their inevitably disastrous consequences, being forced to lie on his behalf or extricate him from trouble (for which he rarely thanks her since she is merely an underling, the hired help). |
| www.bbc.co.uk /comedy/guide/articles/f/fawltytowers_7772600.shtml (1197 words) |
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