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| | Giant Eagle Case Study |
 | | At Giant Eagle, the Pittsburgh, Pennsylvania-based supermarket retailer approximately 220 stores, its retail operations group has been able to boost the company’s competitive edge by improving the work environment, work methods, work flows, standards and labor management practices. |
 | | Giant Eagle asked Maynard to apply disciplines from Maynard’s Workforce Performance ModelTM to Giant Eagle’s store operations to organize the project, analyze work flow, examine work methods, and set standards to conduct store efficiency initiatives, improve performance, and eliminate waste. |
 | | Additionally, the project has resulted in a clean, more consistent and safer work environment, the ability to focus more time on the customer through the elimination of non-value added tasks and better allocation of personnel, providing the ability to put people in the right place at the right time to meet customer demand. |
| www.hbmaynard.com /CaseStudies/2005/GiantEagle09-15-05.asp (885 words) |
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