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Pelican Consulting, Inc. ~ ISO Standard 9000:2000 9001:2000 9004:2000 90003:2004 14001 18001 CSR Sustainability ... (Site not responding. Last check: 2007-10-30) |
 | | The ISO 9000:2000 series of standards is the most general in applicability, and the natural place to start for organizations seeking to improve product quality for the benefit of all stakeholders. |
| | The 2000 version, ISO 9000:2000, introduced the concept of process effectiveness via process performance metrics, and so reduced the emphasis on having documented procedures if clear evidence could be presented to show that the process was working well. |
| | ISO 9000 is sometimes used as an excuse for inappropriate Taylorisation. |
| www.pelican-consulting.com /isostds.html (3210 words) |
