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	Interactive voice response - Wikipedia, the free encyclopedia
		IVR systems are generally used at the front end of call centers to identify which service the caller wants and to extract numeric information such as account numbers and to provide answers to simple questions such as account balances or pre-recorded information.
		IVR systems are often criticised as being unhelpful and difficult to use due to poor design and lack of appreciation of the callers' needs.
		IVR call flows are created in a variety of ways: while older systems depended upon proprietary programming or scripting languages, modern systems are structured similar to WWW pages, using the VoiceXML or SALT languages.
	en.wikipedia.org /wiki/IVR (557 words)

	IVR Technologies, Inc. - Legal Notices
		IVR may, but is not obligated to, review or monitor areas on its site where users may transmit or post communications, including bulletin boards, chat rooms, and user forums.
		IVR is not responsible for the accuracy of any information, data, opinions, advice, or statements transmitted or posted on bulletin boards, chat rooms, and user forums.
		IVR makes no representation that information on this web site are appropriate or available for use in all countries, and prohibits accessing materials from territories where contents are illegal.
	www.ivr.com /legal.aspx?itemId=mi_11 (1193 words)

	Atinav -Business Solutions IVR
		IVR employs voice for both voice and data communication, thereby easing the effort required in other means of communication, for procuring specific information amongst the demanding and hectic schedule of the present day executive.
		A highlight of the IVR solution is that rules can be set, to secure only the needed information, which is read out, so that the issue of over crowding does not arise.
		Thus the IVR solution enables the corporate managers of today, who are always on the move, to be in touch with the world by a plain voice prompt.
	www.atinav.com /businesssolution/ivr.htm (609 words)

	IVR, Interactive Voice Response - What is IVR?
		IVR (Interactive Voice Response) is the technology that enables interaction between a caller and a computer via the telephone.
		Traditional on-premise IVR systems typically require large upfront capital expenditures for hardware and software, lengthy development and deployment cycles, and prohibitively expensive maintenance and support costs.
		The newer breed of hosted IVR solutions, such as Angel.com’s offering, eliminates these barriers to entry by providing IVR solutions that don’t require upfront investment, can be deployed in hours instead of months, and require no maintenance or support fees.
	www.angel.com /ivr.jsp (175 words)

	What is IVR?
		Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.
		IVR platforms may also offer the ability to recognize spoken input from callers (voice recognition), translate text into spoken output for callers (text-to-speech), and transfer IVR calls to any telephone or call center agent.
		IVR applications also call on existing back-end database and application servers to retrieve records and information required during the course of a call.
	www.voxeo.com /library/ivr.jsp (812 words)

	ivr,ivr software,ivr solutions,ivr systems,ivr application,ivr company
		IVR is usually part of a larger application that includes database access.
		An IVR application provides pre- recorded voice responses for appropriate situations, keypad signal logic, access to relevant data, and potentially the ability to record voice input for later handling.
		Hence you should specify the languages that you want the IVR to support, and explicitly confirm with the vendor that it is possible.
	www.go4ivr.com (1345 words)

	IVR SYSTEM,IVR SOFTWARE,IVR PROGRAMMING,IVR DEVELOPMENT,IVR SOLUTION
		IVR technology, a person can be contacted by a receptionist, then be transferred to the system to respond to a confidential, automated survey simply by pressing keys on their touch-tone phone.
		IVR can help you gain accreditation, new contracts, and greater market share by enabling you to measure patient-centered outcomes, especially symptom severity, functional status, and satisfaction.
		IVR's automated telephone survey fax-backs and e-mail reports can inform patients not only of their scores on the survey they just completed, but also of the addresses and telephone numbers of the appropriate clinicians, providers, or pharmacies in their neighborhood.
	www.ivrs.go4customer.com (1272 words)

	Interactive Voice Response
		IVR is a method of extracting information stored in various ways on computer media and speaking this information to telephone callers.
		Today's IVR can deliver the requested information via voice or by generating and sending a fax to the caller's fax machine with a detailed response too lengthly to be spoken by the IVR or when a "written" confirmation is needed by the caller or large amounts of data such as course information for college registration.
		Depending on the required usage in the IVR program, a number such as 121597 could be spoken as "one hundred twenty one thousand five hundred and ninety seven" or "December 15th ninteen hundred ninety seven" or "one thousand two hundred fifteen dollars and ninety seven cents".
	ourworld.compuserve.com /homepages/Joel_Harper_CSD/csdivr2.htm (1774 words)

	Xtend Technologies Pvt. Ltd. (Site not responding. Last check: 2007-10-12)
		(IVRS) are applications that integrates a Company’s/Organization's telephone and the computer system to harmonize a CTI (Computer Telephony Interface) that transforms the caller’s telephone into a terminal capable of directly accessing information and services.
		Xtend IVR waits for the call after proper initialization of the variables.
		On valid inputs Xtend IVR after the necessary processing gives back the required information and goes back to the waiting stage for the next call.
	www.xtendtech.com /devtools/xivr/index.htm (197 words)

	Encoded :: Fully managed voice solution specialist hosting (Site not responding. Last check: 2007-10-12)
		By developing our own carrier-class IVR platform we are able to deliver solutions that are better targeted to your needs and at a lower cost than our competitors.
		IVR can help you reduce costs and improve business efficiency, while at the same time improving customer service and client retention rates.
		We have worked with clients in every industry sector, and we have built many different IVR solutions to solve their business problems.
	www.encoded.co.uk /ivr.html (188 words)

	IVR (Site not responding. Last check: 2007-10-12)
		In fact, Toshiba IVR gives you the power to develop custom IVR applications that are ideal for your size and type of business.
		Toshiba IVR's modular architecture allows your IVR system to be easily adapted to new industry-standard hardware and operating systems as they're introduced.
		For instance, Speech Recognition, which is fully integrated with Toshiba IVR, can be used effectively to customize solutions that can't be accomplished with touch-tone technology alone, but that are easier for their customers to use.
	www.totlcom.com /html/ivr1.htm (796 words)

	Amcat Call Center IVR Software Systems: Interactive Voice Response application, Contact Center self service IVR with ...
		IVR Self-Service is used for inbound customer service or sales and for outbound contact.
		The growth of inbound IVR is being driven by increased phone volumes, customer satisfaction derived from faster, more efficient service, and operational cost savings through self-service applications.
		Outbound IVR facilitates a range of markets including collections, telesales and lead generation, fund-raising, market research and medical studies, subscription services, alerts, group and community communication.
	www.amcat.com /products/keytechnologies/ivr.asp (417 words)

	The IVR - Interactive Voice Response Weblog
		IVR systems are used in many places, including airline booking, banking, … for obtaining information on flights, bank balances, bills, cinema schedules, ….
		The difference between voicemail and IVR is that IVR allows communication and interaction in both directions, while with voicemail you can only leave your message, thus communication is one-way only.
		IVR is an automatic computer system used for interacting with the telephone caller.
	ivr.techlicio.com (318 words)

	IVR System Solutions - Interactive Voice Response IVR Solution - Digital T1 Linux Phone System for Automatic Phone ... (Site not responding. Last check: 2007-10-12)
		Most IVR systems are built into the phone system or are self contained programs running on a separate system, allowing limited access to outside applications.
		The IVR system can perform functions such as dealer lookup, account update, or information access, and simply pass the results back to the PACER interactive voice response system to be played to the caller.
		IVR applications can be developed using traditional programming languages such as C, C++, or even COBOL through a rich set of IVR software API’s.
	www.databasesystemscorp.com.cob-web.org:8888 /psivr.htm (850 words)

	XO Interactive. XO-Managed Hosted IVR Solutions (Site not responding. Last check: 2007-10-12)
		Enhanced Routing - Establishes a seamless network that provides callers with one access number for your IVR solution and all of your geographically dispersed locations.
		Multiple security measures are built in to encrypt data as well as to provide a seamless, redundant network for the highest level of availability possible.
		IVR services are provided by XO Interactive, Inc, which is licensed under one or more patents of A2D, LP & Ronald A. Katz Technology Licensing, LP.
	www.xo.com /products/smallgrowing/voice/ivr/managed/index.html (519 words)

	CT Developer Studio - Interactive Voice Response System (IVR) and Voice Mail Software
		Several demonstration templates and ready-to-use IVR systems, including a voice mail server, inbound call center, automatic dial-out notification system, order processing system, and many more, are supplied with CT Developer Studio.
		Design your IVR system with the Visual IVR Script Designer, and save it in either CT Developer Studio format to use on one or more analog phone lines, or for FastIVR for Cisco that allows you to upload that script into a Cisco router and run it over the digital phone lines.
		Simple IVR blocks are dropped from the Toolbox on the Workspace, their Properties are edited in a Visual Studio.NET fashion, and then Event Handlers are specified, linking the modules to one another depending on the tone keys the caller pressed.
	www.ivrsoft.com /ct-developer-studio.htm (930 words)

	IVR Vendors / IVR Platform / Interactive Voice Response (IVR)
		The Call Notify IVR platform is the leading Interactive Voice Response system for application development.
		SkyCreek's Call Notify IVR Platform is the leading interactive voice response (IVR) platform for voice applications and custom voice solutions to connect systems to people, and most importantly, people to information.
		Learn how SkyCreek's pre-built IVR applications are helping improve the way communication firms can proactively communicate with their customers to improve customer satisfaction, reduce churn, improve operational effectiveness and drive additional revenue.
	www.skycreek.com (485 words)

	lf372, Applications: Bayonne: the opensource project inside phone and IVR services
		IVR systems work on phone lines using audio for input from and output to the user, allowing a very easy integration with vocal systems like TTS (Text To Speech: audio synthesizer that converts written text to a vocal speech) and ASR (Asynchronous Speech Recognition: vocal analyser that converts human speech to written text).
		Each of them developed IVR servers for their own hardware; Bayonne is the answer of the opensource world and of the GNU Project to this situation.
		For every IVR board family and/or vendor Bayonne features a modular driver which defines a common set of instructions and a virtual environment, for general use and without any hardware references.
	www.tldp.org /linuxfocus/English/April2005/article372.shtml (1933 words)

	IVR and Integrated Predictive Dialer Systems
		IVR-Results easy to use and follow menus can be performed either by recognition of the predetermined voice words, which is done through the integration of voice recognition technology or buy using the keypad of regular phones.
		IVR-Results will be the most comprehensive and cost effective IVR solution for every corporation, who provides services and product or just general information to its customers via standard telephone lines.
		Distinctive greetings can be used in reference to the time of day and date, such as “good morning”, “good evening”, “happy weekend” etc. with the IVR Results system.
	www.ivr-results.com /aboutivr.html (298 words)

	IVR - Readings
		The IVR can work more efficiently – and keep customers from pressing the dreaded "0" button – by adoption of ergonomic design, as well.
		Note that the IVR is the first line of "expense defense." Failure of the IVR to assist the caller starts the clock for the more considerable CSR expense.
		Their high-fidelity version of an IVR system included seven databases, over 500 sound files, and took two months to develop.
	www.humanfactors.com /library/ivr.asp (966 words)

	IVR Programming, IVR Application Design & Development, IVR Tuning, IVR Support, IVR Maintenance (Site not responding. Last check: 2007-10-12)
		Specializing in the implementation of IVR systems and the design and development of interactive voice response (IVR) applications, The Primas Group retains the highest-quality developer talent for your IVR, CTI, WEB enabled and database services.
		Self Service with IVR has been around for over two decades and has been widely deployed, sometimes in a way that frustrates customers or is difficult to use from a cell phone.
		This is where the IVR collects data to allow a call routing decision to be made and then provide the agent with a screen pop of meaningful information beyond just an account number or ANI.
	www.primas.net /ivr_programming.html (490 words)

	IVR - Interactive Voice Response
		IVR prompts callers in a human voice, accepts telephone keypad (alpha or numeric) as answers, and then communicates with databases or host computer systems to enter or retrieve information for the caller.
		IVR allows your callers to navigate through your system to find the documents that they need.
		With IVR they can choose from a list of documents or serach for a particular document and get it all on the same call.
	www.copia.com /FaxFacts/ivr.html (297 words)

	IVR Concepts (Site not responding. Last check: 2007-10-12)
		IVR saves businesses money by eliminating the need for live telephone service agents and saves the dialing customer time and effort by directing the customer to the the information they require efficiently and accurately.
		IVR Platforms are the server hardware and software that provide IVR services.
		IVR Applications are the software systems that process the data discussed in the preceding section, “IVR Platforms”… these software systems make it possible for IVR technologies to forward calls, gather information, provide information based on touch-tone or spoken input, etc.
	www.ivrconcepts.com /faqs.html (270 words)

	What is IVR? - A Word Definition From the Webopedia Computer Dictionary (Site not responding. Last check: 2007-10-12)
		IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVR system will allow the user access to.
		For example, banks and credit card companies use IVR systems so that their customers can receive up-to-date account information instantly and easily without having to speak directly to a person.
		IVR technology is also used to gather information, as in the case of telephone surveys in which the user is prompted to answer questions by pushing the numbers on a touch-tone telephone.
	www.webopedia.com /TERM/I/IVR.html (340 words)

	[No title]
		The International Association for Philosophy of Law and Social Philosophy (IVR) was founded in Berlin on 1 October 1909.
		The purpose of the Association is the cultivation and promotion of legal and social philosophy at both the national and the international level.
		See under Announcements for call for submissions for the IVR Prize for Young Scholars.
	ivr2003.net /bologna (268 words)

	Interactive Voice Response (IVR) Software
		IVR development and design are implemented graphically in its Visual IVR Script Designer.
		Developing IVR solutions and call center applications is easy with Visual IVR Script Designer and the many ready-to-use samples supplied with the product.
		Moreover, Fast IVR tool is infused with our deep experience in developing high-capacity flexible Interactive Voice Response programs and strategies - it is the most effective and innovative IVR tool available for customer care, contact, and communications.
	www.ivrsoft.com (642 words)

	IVR Systems \| Answering Services \| Voice Broadcasting \| ACD Systems. Call Center Outsourcing and IVR Applications. ...
		Using our award winning IVR software, we can provide your organization with a highly customized and affordable phone service.
		Starting with a minimum of 4 lines, our voice broadcast and IVR system can be totally customized by our professional staff or we can provide you with our comprehensive IVR software development kit.
		Later you may acquire your own IVR system or voice broadcasting system from us with these campaigns included in your system purchase.
	www.easyivr.com (866 words)

	IVR Technologies, Inc.
		IVR Technologies, Inc. releases their third generation SIP Based IVR, Media and Real-time Billing Serve[more...]
		IVR Technologies and MetaSwitch partner to provide innovative and real-time enhanced services to AmeriMex Communications Corp. an established service provider to the U.S. and Latin American markets
		IVR Technologies' market experience, outstanding customer service and innovative product offerings help to secure ranking on pulver 100 for the second year in a row.
	www.ivr.com (375 words)

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