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Topic: Improving agent

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	Patent 6,929,806
		Agents for improving lipid metabolism and/or reducing high blood pressure of the present invention can be administered not only to a patient having the symptoms but also to a candidate for the treatment of preventing these symptoms.
		Agents for improving lipid metabolism and reducing high blood pressure and a combination thereof are characterized in that they contain a milk-derived basic protein fraction or a basic peptide fraction as an effective component.
		The dosage of agents for improving lipid metabolism and reducing high blood pressure and the combination thereof according to the present invention varies depending on age, therapeutic effect and pathologic conditions.
	www.pharmcast.com /Patents100/Yr2005/Aug2005/081605/6929806_Lipid081605.htm (1355 words)

	Flowability improving agent, process for the production thereof and use thereof - Patent 5010124
		The flowability improving agent according to claim 1, wherein Ar in the compound B is a substituted benzene residue or a substituted naphthalene residue.
		The flowability improving agent according to claim 1, wherein R.sub.1 in the compound B is oxyethylene and n is 1-6.
		The flowability improving agent according to claim 1, wherein R.sub.1 in the compound B is oxypropylene and n is 3-8.
	www.freepatentsonline.com /5010124.html (2579 words)

	Agent for improving water binding capacity of meat and method of making - Patent 6248383
		An agent for improving water binding capacity of meat, comprising an enzymatic hydrolyzate of egg albumin, wherein the amount of amino groups as terminal amino groups and lysine residues of the enzymatic hydrolyzate is from 7 to 20 times the amount of the egg albumin before hydrolysis.
		The agent according to claim 1, wherein the enzymatic hydrolyzate is obtained by the use of a protease extracted from cells of the genus Bacillus.
		The meat quality-improving agent of the present invention including the enzymatic hydrolyzate of a protein is aimed to improve the water binding capacity, suppress the meat shrinkage upon grilling, and improve the texture of meat stored under freezing, meat for pressure- and heat-sterilized foods, and processed ground meat food.
	www.freepatentsonline.com /6248383.html (8249 words)

	E number - Wikipedia, the free encyclopedia
		E401 Sodium alginate (thickener) (stabiliser) (gelling agent) (emulsifier)
		E402 Potassium alginate (thickener) (stabiliser) (gelling agent) (emulsifier)
		E1450 Starch sodium octenyl succinate (emulsifier) (stabiliser) (thickening agent)
	en.wikipedia.org /wiki/E_number (1597 words)

	Improving contact center agent performance
		The Improving Agent Performance Workshop is for contact center supervisors and management staff.
		Each agent has different development needs and the supervisor is best situated to determine what specific skill development is needed to improve agent performance.
		Agents form cliques with their friends, eat lunch together, and give the cold shoulder to newcomers.
	www.vidaconsultants.com /agent_performance_workshop.htm (750 words)

	CEM = ROI Realized
		The result: agents significantly improved their first contact resolution skills, and the fulfillment process breakdowns that created unnecessary customer callbacks were identified and significantly reduced.
		All agents were sent to classroom training even though some agents already had the requisite skills that the training was targeting.
		When agents have more job satisfaction, they are less likely to leave their job and more likely to provide better customer service.
	www.crmmarketplace.com /content/news/article.asp?docid={169F4F87-04D1-4EB5-AE60-7FD3E5BBC570}&VNETCOOKIE=NO (1966 words)

	[No title] (Site not responding. Last check: 2007-10-10)
		The radical generating agent is composed, for example, of organic peroxide including di-t-butyl peroxide, and, in concrete, comprises at least one compound selected from the group consisting of nitrate, nitrite, organic peroxide and azo compound.
		According to the present invention, since the fuel to be supplied to the combustion chamber of the compression ignition engine is added with the lubricity improving agent, a burning and wear of the fuel supply and fuel injection nozzles may be prevented.
		Although the radical generating agent is inherently self-decomposable and corrosive, effects on a decomposition rate and corrosion of the radical generating agent can be reduced by the added liquid hydrocarbon such as normal paraffin or the like, so that the safety in storage and transportation can be improved.
	www.wipo.int /cgi-pct/guest/getbykey5?KEY=01/83646.011108&ELEMENT_SET=DECL (3472 words)

	The Great Debate: BEYOND RECORDING: THE NEW WORLD OF MONITORING - CRMXchange (Site not responding. Last check: 2007-10-10)
		Providing agents with the information they need to do their jobs can be challenging, time consuming and costly - and information is only part of the answer.
		Improved coaching and training are just a few of the examples of processes that can be improved with analytics, which can make productivity increases, up to 88% by some measurements.
		Executive and agent scorecard views let you see the key metrics in your contact, what the specific goals are regarding the metrics and then the ACTUAL agent, group or contact center results.
	www.crmxchange.com /sessions/debates/dec02-transcript.asp (17007 words)

	[No title] (Site not responding. Last check: 2007-10-10)
		The method preferably comprises the further steps of -mixing this dung in a predetermined ratio with a structure-improving agent for increasing the pore volume of the dung for processing, and -causing this mixture to compost for a predetermined time period under composting conditions in order to obtain compost.
		During the pumping an agent for biological purification is added in the tanks (62) by means of a dosing device (61).
		-mixing means for mixing wet dung and dung structure-improving agents, -a composting space for composting this mixture, -and transport means for transporting the mixture from the mixer to this composting space.
	www.wipo.int /cgi-pct/guest/getbykey5?KEY=00/26159.000511&ELEMENT_SET=DECL (4676 words)

	Improving antiulcer agent prescribing in a health maintenance organization -- Raisch et al. 47 (8): 1766 -- American ...
		Improving antiulcer agent prescribing in a health maintenance organization -- Raisch et al.
		A study was made of the effect of one-to-one educational meetings between prescribers and a pharmacist on the prescribing of antiulcer agents for outpatients in a health maintenance organization (HMO).
		One-to-one educational meetings improved the prescribing of antiulcer agents for outpatients in an HMO.
	www.ajhp.org /cgi/content/abstract/47/8/1766 (340 words)

	E number - Wikipedia, the free encyclopedia
		E333 Calcium citrates (i) Monocalcium citrate (ii) Dicalcium citrate (iii) Calcium citrate (tricalcium citrate) (acidity regulator) (firming agent) (sequestrant)
		E341 Calcium phosphates (i) Monocalcium phosphate (ii) Dicalcium phosphate (iii) Tricalcium phosphate (anti-caking agent) (firming agent)
		E504 Magnesium carbonates (i) Magnesium carbonate (ii) Magnesium bicarbonate (Magnesium hydrogen carbonate) (acidity regulator) (anti-caking agent)
	en.wikipedia.org /wiki/E_numbers (1597 words)

	Article : The Importance Of Training
		This is evidenced by the fact that many contact centers today rate their top quality objective as: improving agent quality of service to maintain and grow the business through continually improving performance.
		Agents can then independently review the coaching package, let their supervisors know that they have reviewed, send back comments, and re-visit the information whenever needed.
		Agents can receive feedback and tips on their performance while the information is still relevant, making the coaching much more effective.
	www.contactcenterworld.com /static/ar/ar_{015D6A09-6AD1-4758-8B0D-E1246C4673D0}.asp (957 words)

	[No title] (Site not responding. Last check: 2007-10-10)
		In addition, managers should be on the look out for the skills their best agents have acquired from hard-won experience and leverage that across the entire contact center, by spreading the word, so to speak.
		If incentives such as higher pay, status, increased responsibility and independence are tied to increased involvement in improving both customer interactions and job conditions, then you have a truly motivated workforce, and one that believes it has a stake in the future of the business.
		Capturing the best practices of these agents, and making them a part of the center's success, is essential to not only improving performance, but improving the agent's careers within the organization.
	www.commweb.com /shared/article/printableArticleSrc.jhtml?articleId=47900758 (1310 words)

	1,2-ethanediol derivative and salt thereof, process for producing the same, and cerebral function-improving agent ...
		However, nothing is known as to their use as a cerebral function-improving agent, an antiamnesic agent or a nootropic agent.
		Each of the halogenating agent, the sulfonylating agent and the base as an optional component is used in an amount of at least 1 mole, preferably 1-2 moles, per mole of the compound of the general formula [VII] or its salt.
		Each of the sulfonylating agent and the base as an optional component is used in an amount of at least 0.95 mole, preferably 1-2 moles, per mole of the compound of the general formula [XI] or its salt.
	www.freepatentsonline.com /5280032.html (6745 words)

	Transactional Replication Performance Tuning and Optimization (Microsoft SQL Server 2000 Technical Articles)
		DELETE commands are processed exceptionally quickly by both agents: the Log Reader Agent only has to formulate and write a small delete string based on the primary key, and the Distribution Agent benefits by reading and distributing such a small string.
		The Log Reader Agent writes commands to the distribution database, so multiple Log Reader Agents servicing multiple published databases and writing to the distribution database can consume many CPU cycles and increase disk I/O. If there are multiple Distribution Agents, using a local Distributor slows the overall performance of the server.
		A shared agent is the default for transactional replication, because independent agents cannot guarantee transactional consistency when separate transactions are dependent on each other but are handled by different independent agents.
	msdn.microsoft.com /library/en-us/dnsql2k/html/sql2k_replperf_tran4.asp?frame=true (9343 words)

	Improving Agent Accountability Through Best Management Practices
		Extension agents are accountable to federal, state, and local funding agencies, the community or customers, administration, and finally to himself or herself.
		Responsibility was demonstrated by adapting abnd improving the program to provide more impact.
		They will work equally well for agents with agriculture, youth development, family and consumer science, or rural and community development responsibilities.
	www.joe.org /joe/1998june/comm1.html (1051 words)

	Call monitoring - improving agent productivity
		When problems arise with a single agent, the monitoring process is used to validate that there is a problem.
		Likewise, the data from quality monitoring can be used to develop or revise your training curriculum so that new agents are given the right training on the right topics, decreasing the time it takes a new person to become an active and successful agent.
		Once an agent has started handling calls, monitoring will be used to track their performance.
	www.call-center.net /tutorial-qm-mod5.htm (963 words)

	YPB&R 'Leisure Monitor 2004' Finds Agent Outlook Improving - Travel Agent Central
		The new "National Leisure Travel Monitor 2004" survey says the outlook for agents has improved in the past year, adding to evidence that large online agencies and other distribution options are impacting traditional retail at a declining rate.
		The study notes that, "Travel agents appear to be holding their own after a significant decline in the incidence of their usage during the past two years.
		For example, agents gained one full percentage point, from 22 percent in 2003 to 23 in 2004, when respondents were asked if they used an agent to plan one or more leisure trips in the past 12 months.
	www.travelagentcentral.com /travelagentcentral/article/articleDetail.jsp?id=94974 (328 words)

	CommWeb \| Improving Agent Performance By Improving Agent Selection (Site not responding. Last check: 2007-10-10)
		In a field where hiring agents and agent attrition are vital components, the most valuable assets are the people.
		It’s no surprise that the best call centers hire the most qualified agents, avoid turnover and improve their employees’ performances by staffing the work environment with other highly qualified employees.
		Great call center agents cannot only do a good job for you, but also serve as role models for others and help train them to perform better.
	www.commweb.com /howto/174401251 (1134 words)

	SpeechMiner Operation : Utopy Solutions (Site not responding. Last check: 2007-10-10)
		Improving agent performance is typically about product training, customer-handling or sales coaching.
		Here, SpeechMiner combines several agent performance statistics such as: customer satisfaction, supervisor requests, agitated customers, product knowledge, and bad language use, to rank all the agents.
		For example, you can track call handling times and number of dissatisfied customers by root-cause and by individual agent on a weekly basis and see how they are improving.
	www.utopy.com /solutions/speechminer_operation.aspx (413 words)

	1,2-ethanediol derivative and salt thereof and cerebral function-improving agent comprising the same - US Patent 5658904 (Site not responding. Last check: 2007-10-10)
		1,2-ethanediol derivative and salt thereof and cerebral function-improving agent comprising the same
		This invention relates to a 1,2-ethanediol derivative and a salt thereof, a process for producing the same, and a cerebral function-improving agent comprising the same.
		The cerebral function-improving agent of this invention is useful for treating cerebrovascular dementia, senile dementia, Alzheimer's dementia, sequelae of ischemic encephalopathy and cerebral apoplexy.
	www.patentstorm.us /patents/5658904.html (1107 words)

	Improving Multi-Agent Coordination with an Approach Based on a Distributed Rational Decision-Making Model ... (Site not responding. Last check: 2007-10-10)
		Improving Multi-Agent Coordination with an Approach Based on a Distributed Rational Decision-Making Model
		Abstract: The problem of coordination in multi-agent systems remains as one of the most critical to be solved, due to its changing nature, which can bring out many conflicting situations during a decision-making process.
		25 Building Agent Teams Using an Explicit Teamwork Model and Le..
	citeseer.ist.psu.edu /692899.html (325 words)

	CRM Improving agent performance while maintaining high levels of motivation
		Improving agent performance while maintaining high levels of motivation
		This white paper outlines critical steps to improve contact center performance and, at the same time, keep high levels of agent motivation.
		The white paper also addresses several themes, such as how to turnover agents and how to improve agent performance while keeping high customer satisfaction levels.
	crm.ittoolbox.com /white-papers/improving-agent-performance-while-maintaining-high-levels-of-motivation-2539 (267 words)

	Utopy Wins the TMC Labs Innovation Award
		SpeechMiner Enterprise has enabled contact centers to reduce costs by automating quality assurance processes, improving agent performance and reducing agent call-time.
		For example, managers wishing to reduce customer churn, utilize SpeechMiner to identify dissatisfied and "risk-of-churning" customers, the reasons for their dissatisfaction, and then track the effectiveness of customer-care program over time.
		SpeechMiner identifies inefficient processes and agents, sales opportunities, and then flags the actual calls for further analysis.
	quickstart.clari.net /qs_se/webnews/wed/bz/Bca-utopy.RhrG_DST.html (594 words)

	Sweetness improving agent and foods containing the same page
		Sweetness improving agent and foods containing the same page
		Sweetness improving agent and foods containing the same
		Sweetness improving agent and foods containing the same active ingredient, agents, characteristics, yeast, extract.
	www.patentalert.com /docs/001/z00161678.shtml (113 words)

	Taste-improving agent and a food having improved taste - US Patent 6083549 (Site not responding. Last check: 2007-10-10)
		Taste-improving agent and a food having improved taste - US Patent 6083549
		Taste-improving agent and a food having improved taste
		The bitterness, astringency and persistent sweetness possessed commonly by intense sweeteners may be reduced to afford a lightly sweet aftertaste, by the addition of an amino acid derivative such as N-(1-methyl-4-oxo-2-imidazolin-2-yl)alanine or analogues thereof.
	www.patentstorm.us /patents/6083549.html (110 words)

	Amazon.co.uk: Autonomous Dynamic Reconfiguration in Multi-Agent Systems: Improving the Quality and Efficiency of ... (Site not responding. Last check: 2007-10-10)
		This work addresses these issues by introducing the processes of agent melting and agent splitting that enable individual problem solving agents to continually and autonomously reconfigure and adapt themselves to the particular problem to be solved.
		The author provides a sound theoretical foundation of collaborative problem solving itself and introduces various new design concepts and techniques to improve its quality and efficiency, such as the multi-phase agreement finding protocol for external problem solving, the composable belief-desire-intention agent architecture, and the distribution-aware constraint specification architecture for internal problem solving.
		The practical relevance and applicability of the concepts and techniques provided are demonstrated by using medical appointment scheduling as a case study.
	www.amazon.co.uk /exec/obidos/ASIN/3540443126 (457 words)

	prostate article by Ward Dean MD (Site not responding. Last check: 2007-10-10)
		A simple nutritional method to improve mental energy and concentration is the routine supplementation of B vitamins, alpha-lipoic acid, and CoQ10 (or its improved analogue, idebenone).
		(78, 79) Piracetam has improved alertness and IQ in elderly psychiatric patients suffering from "mild diffuse cerebral impairment." (80) Piracetam increased memory and verbal learning in dyslexic children, as well as speed and accuracy of reading, writing and spelling.
		Clinical research has shown that pyritinol 600 - 800 mg per day is effective in improving activity, alertness, mental power, interest and emotional stability in individuals suffering from mental insufficiency and clinical dementia.
	www.antiaging-systems.net /WardDean-prostate.htm (6970 words)

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