| |
| | Telephone Systems, Occidental Communications |
 | | PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, enterprise CTI facilities, predictive dialling, audio call recording capability with screen capture, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents. |
 | | PC-based telephone system with integral ACD, IVR, voice mail with unified messaging, personal and enterprise CTI facilities, predictive dialling, audio call recording capability including screen capture, collaborative browsing using both voice through the Internet and callbacks and routing of e-mails to agents. |
 | | Projects have included user requirements analysis, system specification and acquisition via requests for tender, network design analysis, networking dissimilar PABXs, traffic analysis, numbering plan preparation, service audits, analysis of communications management and advising on the future of telephone systems. |
| www.occidental.com.au /ts.html (179 words) |
|