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Topic: Issue management

In the News (Sun 20 Dec 09)

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	ProjectConnections.com - Burning Questions: Conflict and Issue Management (Site not responding. Last check: 2007-09-08)
		You periodically make a pass through all of the open issues, examine their state and what is known so far, prioritize any new issues, pick a subset of issues to treat, and take action to move this subset toward the closed state.
		It has a special rule: issues are assigned to owners only in the new owner's presence and with the new owner's understanding and commitment on what he/she is to do in order to advance that issue through the states, and by when he/she is going to do it.
		Issues relating to defects could capture defect containment data such as development phase where issue was detected and the phase where the root cause was created (in order to see how far through the development process the defect got before it was detected).
	www.projectconnections.com /knowhow/bq_subject_pages/conflict_issue_mgmt.html (6443 words)

	Anticipatory management tools for the 21st century (Site not responding. Last check: 2007-09-08)
		Category II issues are too mature in the issue life cycle to manage effectively but may require the framing of an organizational policy statement or action on the part of certain sectors of the organization.
		Nevertheless, the issue may require an internal structural or policy readjustment to align the organization with the direction the issue appears to be moving.
		While a senior manager may own the issue and be responsible to the CEO for its successful resolution, that manager may appoint someone else within his or her area as chair of the action team.
	horizon.unc.edu /courses/papers/AntiMgt/AntiMgt.asp (3654 words)

	Issue Management Software (Site not responding. Last check: 2007-09-08)
		Issue management software is a software system that enables the user to track the various aspects of any information technology related action, or issue.
		From start to finish, any issue entered into the system is numbered, profiled, and categorized for detailed record-keeping purposes and stored in a searchable database.
		Issue management software systems are usually programmed to fit industry-specific applications, much like the suite of software products offered by Applied Innovation Management.
	www.innovate.com /glossary/issue-management-software.html (147 words)

	Anticipatory Management Tools for the 21st Century
		Scenario development is a way to think about issues and their causal processes, the manner in which they might develop, what the impact on the industry and on the organization might be, and what action plans might be the most effective in dealing with them.
		Should the steering committee classify the issue as Category II—that is, an issue that does not require management by an action team—the committee returns the issue to the anticipatory management function for policy formulation.
		Senge noted that today's managers have to shift their mind set from seeing themselves as separate from the world to seeing themselves as connected to the world, from seeing problems as caused by someone or something "out there," to seeing how their actions create not only problems but also opportunities.
	horizon.unc.edu /courses/287/1997/AntiMgt.asp (3602 words)

	Issue management permissions should be more granular \| drupal.org
		The "edit project issues" permission should be restricted to an "issue manager" role so that issues can follow a proper lifecycle in a controlled way.
		If a patch is not suitable and the issue cannot be moved to "verified" then the issue should be set back to "active" so that the issue assignee may fix the patch.
		My intent with this issue was to address issue access in as simple a way as possible and not everything else that is being discussed here but perhaps issue management needed to be overhauled instead.
	drupal.org /node/17052 (2961 words)

	Issue Management
		This essay examines the issue of computer privacy and the efforts of civil libertarian groups to inform the public, businesses and media of the importance of cryptography issues following the Clinton Administration's February 4, 1994, formal acceptance of an encryption system.
		Management of an issue helps move it into the public domain, the aim being to change policy without direct influence.
		The issue was not important to citizens in general, had not received mass media recognition and not become part of the social agenda.
	www.ibiblio.org /cmc/mag/1994/sep/issue.html (2749 words)

	Messages on 'Re: Issue Management and the PMBOK'
		If an issue has not been adequately resolved and I'm waiting for input, the issue stays in the report from week to week with the date it originally appeared in the report noted.
		Issue management is a key task for PM's that gets slighted in both the PMBOK and many PM software applications.
		Issue Management is not specifically addressed in the PMBOK as a core project management process.
	www.gantthead.com /discussions/discussionsTopicContainer.cfm?ID=2844 (1795 words)

	ISB- Project Management Framework Planning - Issue Management Plan
		While most issues will be completely resolved through the Issue Management process, some may progress through the Change Management process if their resolution impacts the project's charter.
		Issue resolutions or decisions are documented and communicated to all affected parties.
		The Issue Management process will bring visibility to issues, accountability as to how they are acted upon, and their timely resolution.
	isb.wa.gov /tools/pmframework/planning/issuemgmt.aspx (410 words)

	FT Mastering Management Online - Issue 13 (Site not responding. Last check: 2007-09-08)
		Our Management A-Z series continues with a discussion of localisation as a strategic option, showing how even in the age of globalisation, adaptation to local markets and working environments can sometimes be not only profitable but necessary.
		Although the WTO's dispute mechanism has so far worked well, there are important issues that need to be addressed in order to improve the ways in which disputes are settled and to remove some of the structural causes of dispute.
		In order to do this, they need to confront a number of issues, including the pressures facing top management - pressures up to and including active incitement to commit fraud - the nature and role of the internal audit committee, the competence of the external auditor, and the regulatory environment.
	www.ftmastering.com /mmo (941 words)

	TrackStudio -- Hierarchical Issue Tracking, Bug Tracking and Defect Tracking Software
		The ability to align issues hierarchically is a major plus, making it easy to coordinate issue management with complex software development plans.
		I have had exposure to issue management software for many years and have evaluated and implemented many systems, but TrackStudio is the first system I am truly happy with.
		We are using it for issue management, risk management, tracking comments on documents and action management, and we'll probably find other uses as our organisation develops.
	www.trackstudio.com (605 words)

	tTrack Issue Management Process (Site not responding. Last check: 2007-09-08)
		Users belonging to the group of managers have responsibility to track and transition the issue until it is closed.
		When an Issue is submitted and opened, it is deferred, closed, or assigned to an appropriate project manager. The project manager creates an action item while the issue is in the "Waiting for Action" state and assigns it to the appropriate person.
		After you have reviewed the issue, you can decide to close it or extend it – in effect, you are “re-opening” it, and sending it back to the open state.
	hub-images.webct.com /user_website/3675534/ttrack_issue_management.html (1248 words)

	Bug Tracking Software, Defect Tracking Software & Issues Management Solutions
		Manage change requests, bugs, defects, problem reports, requirements and improve team communication and performance - across and outside your enterprise.
		Visual Intercept gives you the power to manage and control the issues that impact software development and other project life cycles with up-to-the-minute project and process-oriented knowledge.
		Not simply a bug tracker, though, Visual Intercept is a comprehensive enterprise incident management system built from the ground up to integrate with Microsoft development and Office tools.
	www.elsitech.com (138 words)

	Issue Management Council
		It is named after Howard Chase, who coined the term "issue management" in 1976 and founded the field's early disciplines.
		Senior management support and involvement in the process is evident, and cross-functional participation occurs at many levels throughout the organization.
		Award winners are selected by the Issue Management Council's board of directors, with winners announced and honored at the IMC Annual Conference.
	www.issuemanagement.org /documents/news/chase.html (381 words)

	Project Issue Management and Issue Tracking software, solution and systems
		Project issue management is about logging issues and tracking issues.
		Using our Issue Management solution, you can select the number of choices and terminology for your organisation for type of issue, priority and status.
		Each issue is clearly defined into the problem, and the actions, or what is being done to fix it.
	www.projectperfect.com.au /pa_fun_issue.htm (377 words)

	JSTOR: The Academy of Management Journal
		presents cutting edge research that provides readers with a forecast for new management thoughts and techniques.
		Articles published in the journal are clearly relevant to management theory and practice and identify both a compelling practical management issue and a strong theoretical framework for addressing it.
		For more than 40 years the journal has been recognized as indispensable reading for management scholars.
	www.jstor.org /journals/00014273.html (161 words)

	How can the IMC help you
		Issue management is the process used to align organizational activities and stakeholder expectations.
		The Issue Management Council (IMC) is the professional membership organization for people whose work is managing issues and those who wish to advance the discipline.
		We invite you to browse through this site to learn more about the field of Issue Management and how the IMC can help you anticipate and resolve important issues.
	www.issuemanagement.org (93 words)

	Farsight Associates Inc. Issue Management, Crisis Management, Conflict Resolution, The Farsight Process, Stakeholder ... (Site not responding. Last check: 2007-09-08)
		As well, major cost savings are realized by the ability to forecast and manage issues early in their evolution rather than managing crisis.
		Or, if one is "powerful" enough, they may be able to go on with their plans and the other side, being far weaker, drops the battle for the time being.
		An advantage to The Farsight Process is that, because the organization itself, builds the needed relationships and learns specialized techniques, it then can forecast future issues and analyze these to avoid the potential for future crisis - what Farsight Associates calls Anticipatory Issues Management.
	www.farsightassociates.com (637 words)

	issue management - Center for Media and Democracy
		That was the impression I got after sitting through its annual conference, which consisted of a fast-paced, dizzying series of 15 presentations spread out across the two days of November 6-7, 1997.
		Held in the sumptuous confines of the infamous Watergate Hotel in Washington, DC, the presentations were executed with clockwork precision, each allotted 45 minutes to an hour in which to pitch issues management techniques and strategies before an audience of several dozen corporate PR and communications professionals.
		The U.S. pharmaceutical industry, in close collaboration with Republicans, has been working for years to jack up the price of prescription drugs, as Americans find themselves paying more for less health care -- and there's no end in sight, with insurance executives predicting premium increases of 15 to 25 percent annually.
	www.prwatch.org /taxonomy/term/115/9 (661 words)

	Issue Action Publications
		Issue Management Innovators is a team of strategic counselors expert in developing highly functioning and integrated issue management and corporate governance processes that, for clients, are sources of competitive advantage.
		Corporate Public Issues and Their Management, brings access to literally hundreds of process applications and case studies collected in nearly 30 years of leading and reporting on the evolution of the state of best practice in the issue management discipline.
		Simply put, our experience and leadership in issue management is unduplicated.
	www.issueactionpublications.com /documents/services.htm (195 words)

	Issue Management System (IMS) Release II
		The Issue Management System received an approval memorandum from the Office of Privacy on November 18, 2003.
		Issue Management System needs the ERCS employee number to match employees with ERCS inventory control records.
		Yes. Examination issues represent areas of non-compliance with the tax code. By tracking these issues, the IRS will be in a better position to offer taxpayer assistance to correct or eliminate areas of non-compliance.
	www.irs.gov /privacy/article/0,,id=135329,00.html (1618 words)

	Issue Based Management
		IBMIS SDS is a database of corporate taxpayer interrelationship information linked to economic data from external sources plus internal master file return, assessment and adjustment information. SDS will provide users the capability to perform graphical research analysis on saved data sets while in a disconnected mode.
		IBMIS (SDS) will support workload and issue management. It will also support research on emerging global and tax shelter issues and predictive models for unreported income, compliance risks, and the effectiveness of pre-filing initiatives.
		As noted above, only Team Managers, Revenue Agents, Territory Managers, Technical Advisors, etc., will have access to data in the system on a Coordinated Industry Case or Industry Case in LMSB. In addition, IRS Researchers, Reviewers, and IRS Executives may have access as part of their official functions.
	www.irs.gov /privacy/article/0,,id=130783,00.html (1344 words)

	STC Management SIG
		The STC Management Special Interest Group (SIG) is a subset of STC members who are interested in learning more about managing technical communication projects and processes.
		We're excited about the upcoming Management issue; with your help, we expect it to be a valuable resource for anyone interested in this area of the profession.
		One of the efforts of the Management SIG has been to ensure that our members know of volunteer opportunities within the Society during which you can use and share your management expertise.
	www.stcsig.org /mgt (382 words)

	News: How not to create an issue management system (Site not responding. Last check: 2007-09-08)
		When viewing an issue record you're given the standard Access control at the bottom of the page to navigate backward/forward to other records, and an ID is displayed there.
		If you haven't used JIRA and are thinking of implemeting an issue management system, you really owe it to yourself to download a trial copy and see how it works.
		Your issues 9 and 10 are also customization issues based on planning decisions for the system.
	www.cwinters.com /news/display?news_id=3323 (2108 words)

	Issue Tracking and Management Software, Hardware, Services and Research Papers - KnowledgeStorm Australia
		SerenaÂ® TeamTrackÂ® is a Web-architected, secure and highly configurable process & issue management solution that gives you control, insight and predictability in your Application more...
		OpenBOX Project Management is a web-based solution that efficiently tracks and organizes tasks and resources to complete projects on time and within budget.
		Requirements & Traceability Management â“ is the leading solution for tracking and managing requirements throughout a project lifecycle.
	au.knowledgestorm.com /ksau/search/browse/55079/55079.jsp (1141 words)

	MIT Sloan Management Review, Articles from Current Issue
		Commitment-based management builds on give-and-take between internal "customer" (the individual who makes the request for work) and "performer" (the individual who fulfills the request).
		An in-depth study of Adidas and its aggressive foray into the mobile platform identifies six issues for managers, including the significant investment required to take advantage of mobile marketing’s potential and the requirement to incorporate local tastes into global campaigns.
		Drawing on their own work with managers, the authors maintain that disciplined planning and follow-up are essential for creating play that leads to results.
	www.sloanreview.mit.edu /smr (1263 words)

	Software Configuration Management (Site not responding. Last check: 2007-09-08)
		Serena(r) TeamTrack(r) is a Web-architected, secure and highly configurable process & issue management solution that gives you control, insight and predictability in your Application Lifecycle and IT Process Management* throughout the enterprise.
		The team-centric solution for today's distributed software projects a comprehensive, integrated software configuration management suite that includes tools for process management, version control, defect tracking, build and issue management, serena professional helps customers reduce development errors, establish repeatable builds, adhere to predictable development schedules, and deliver applications faster.
		Configuration management process control professional software suite is ideal for project and development groups where team collaboration and task automation are key requirements.
	www.serena.com /configuration_management.html (491 words)

	[No title]
		In 2001 Issue created a division to service clients in working with artists, service artists in positioning themselves towards clients for commercial work, and provide a creative support infrastucture to maximize on the collaboration.
		Both clients and artists may select to have jobs handled through Issue’s creative support and production infrastructure.
		For such jobs, Issue will charge a fee of 20% of overall budget.
	www.issuemanagement.net (97 words)

	Stateside Associates: Issue Management Services (Site not responding. Last check: 2007-09-08)
		Issue Managers work in government affairs, legal affairs, public affairs and regulatory compliance.
		Our approach is to be knowledgeable about our clients and issues, as well as hands-on and creative.
		For more information about Stateside Associates’ Issue Management services please contact Connie Campanella at cc@stateside.com or call 703-525-7466.
	www.stateside.com /management (116 words)

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