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| | House of Commons - Public Administration - Minutes of Evidence |
 | | The preliminary comment is, we have argued for many years that we need, unions that represent public servants, a new mind set, whereby we see ourselves as not just the champion of our members' interests but also of the public interest. |
 | | (Mr Dromey) If it was once true, and I agree with you, that the notion of railway servant is one that goes back for generations, that there was an army who saw themselves as railway servants, I have to say, that is no longer true now. |
 | | (Mr Dromey) I think, crucially, that lessons have got to be learned about the collapse of morale on the part of the workforce; and one strand of a total solution has got to be what do you do about that, in practical terms. |
| www.publications.parliament.uk /pa/cm200102/cmselect/cmpubadm/263/1112905.htm (2209 words) |
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