| | ASPnews.com -- News : Salesforce.com Continues March on Enterprise (Site not responding. Last check: 2007-10-11) |
 | | According to Salesforce.com (and other makers of Web-native CRM software) Javelin Technologies is representative of a growing number of companies that are switching from enterprise CRM software solutions to browser-based CRM due to frustration with high costs, complex products, and lengthy or unsuccessful client-server implementations. |
 | | Salesforce.com cites market research figures that report a 55 percent failure of CRM from enterprise independent software vendors (ISVs) and a Morgan Stanley report that estimates that 40 percent of all enterprise software purchased is never installed. |
 | | "When I joined Javelin about a year ago, the CRM solution the company had invested in was still sitting on the shelf unused," said Andy Williams, senior vice president of sales for Javelin Technologies, in statement releases by Salesforce.com. |
| www.aspnews.com /news/print.php/11277_1403701 (426 words) |