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| | Loyalty Rules! - Reviews |
 | | "Loyalty Rules!" by Frederick Reichheld and "Profit From the Core" by Chris Zook and James Allen have been chosen by Soundview's editors from among the over 1200 business books published each year. |
 | | Loyalty Rules!, by Frederick F. Reichheld, Harvard Business School Press, is ranked number 3 of the best-selling business books for September, as compiled by 800-CEO-READ. |
 | | "Loyalty Rules!: How Today's Leaders Build Lasting Relationships" (Harvard Business School Press, $27.50 hardcover), by Frederick Reichheld, is another take on staffing, and how to stop what he calls "revolving-door defections." According to Reichheld, Bain & Company consultant, corporate America just doesn't get it: employee loyalty is crucial to economic success. |
| www.bain.com /loyaltyrules/rules_reviews.asp?menuinit=1&page=3 (301 words) |
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