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| | References |
 | | Luwero (population 20,000) and Lugazi (population 35,000), have been served for 6 months and 1 year respectively by Kalebu Ltd. Lyantonde (population 6,000), Kalisizo (population 10,000) and Rakai (population 5,000), have each been served for one year by WSS Services Ltd. Both of these companies are Ugandan owned and managed. |
 | | It seems that the main limitation to the Public-Private Partnership in Luwero and Lugazi is lack of education, communication, and the time for all four stakeholders to clarify terms, roles and responsibilities. |
 | | However, in these apparently early days (though in fact half-way through several of the contracts) the private operators appear to be having a positive impact in terms of efficiency, value for money, quality, service delivery, customer care, and financial sustainability. |
| www.lboro.ac.uk /garnet/tncist5.htm (1834 words) |
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