| | Malaysians more hip to outsourcing than Singaporeans :: Outsourcing News :: OpenOutsource (Site not responding. Last check: 2007-10-20) |
 | | According to Martin Conboy, chief executive of ACA Research which carried out the study, what Malaysian financial companies tended to look for in a business process outsourcing (BPO) vendor was ability to get the job done, even if it was only as cheap as doing it inhouse. |
 | | In it, 39% of Malaysian financial services companies said their main priority in a vendor was the ability to meet contract expectations, 26% expected to see one with financial strength and only 22% were concerned about a good reputation. |
 | | This showed more sophisticated thinking about BPO by Malaysian companies, which Conboy attributed in part to the awareness of IT brought about by such initiatives as the Multimedia Super Corridor and the Government?s encouragement of IT in general. |
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