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| | Process Management - HISTORICAL PERSPECTIVE, PROCESS THINKING, WHAT IS A PROCESS? |
 | | Process management is a concept that integrates quality/performance excellence into the strategic management of organizations. |
 | | Process management includes (1) process design or engineering, which is the invention of new processes; (2) process definition, which requires the description of existing processes; (3) process documentation; (4) process analysis and control; and (5) process improvement. |
 | | However, process management concepts are now used in all types of organizations to improve process baselines (safety, quality, cycle time, productivity, on-time delivery, etc.), as well as to improve financial and operational results. |
| www.referenceforbusiness.com /management/Or-Pr/Process-Management.html (2431 words) |
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