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| | Chapter 1 |
 | | The American Marketing Association defines marketing as "the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that will satisfy individual and organization objectives." In simpler terms, marketing is the process of identifying and satisfying customer needs with want-satisfying goods and services. |
 | | Marketing efforts generally are not aimed at the entire population, or market, but instead, are directed at specific target markets, or those groups identified as potential users of the product. |
 | | A marketing mix is a specific combination of four sets of controllable variablesproducts, distribution elements or place, prices, and marketing communications or promotionsdesigned to appeal to and satisfy the needs of market segments. |
| ollie.dcccd.edu /mrkt2370/chap1.htm (418 words) |
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