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| | PNC Bank - PNC Merchant Services® - Operating Procedures Guide (Site not responding. Last check: 2007-10-08) |
 | | Any merchant with a ratio of Chargebacks to Visa sales volume of 2.5% or more in a 30 day period will be considered excessive if the merchant has at least 50 Visa sales transactions and 30 Chargebacks in a given calendar month, or, at least 100 Chargebacks, regardless of the number of Visa sales transactions. |
 | | Upon identification of a merchant as highly suspect, the merchant may be required to adhere to special procedures, install fraud-reducing equipment, and may suffer fines. |
 | | Should a merchant location be declared as having excessive chargebacks, issuing banks will be permitted to collect a $25.00 recovery cost for each individual transaction charged back for at least one year beginning with the first day following the two consecutive months that the standards have been exceeded. |
| www.pncbank.com /smbiz/products/merchant_service/faq/0,3810,751,00.html (951 words) |
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