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	Knowsley - Wikipedia, the free encyclopedia
		Knowsley is a metropolitan borough in Merseyside, England.
		The village of Knowsley (one of those in the Whiston RD) pre-dates the neighbouring city of Liverpool by hundreds of years — it was mentioned in the Domesday Book of 1086, whereby it was known as Chenulveslei.
		There are a few notable entries in Knowsley's history — Henry VII visited in 1495; Shakespeare is said to have performed in a play held in Knowsley in 1589 and Capability Brown is responsible for some of the fine landscaping of Knowsley in the 1700s.
	en.wikipedia.org /wiki/Knowsley (307 words)

	Knowsley North (UK Parliament constituency) - Wikipedia, the free encyclopedia
		Knowsley North was a constituency represented in the House of Commons of the Parliament of the United Kingdom from 1983 until 1997.
		The constituency covered the northern part of the metropolitan borough of Knowsley, prinicpally the town of Kirkby.
		Following a review by the Boundary Commission in 1995, the constituency was expanded at the 1997 general election to form the new Knowsley North and Sefton East constituency.
	en.wikipedia.org /wiki/Knowsley_North_(UK_Parliament_constituency) (156 words)

	Knowsley Metropolitan Borough Council - July 2004 - Report by the Benefit Fraud Inspectorate
		Knowsley Council had used the outcome of its second Performance Standards self-assessment in August 2003 to determine where action could be taken in the short term to address weaknesses.
		Knowsley Metropolitan Borough Council is one of Merseyside's five metropolitan districts located between Liverpool and Manchester.
		Knowsley's population is relatively young with almost 23% aged under 16 compared to the national average of 20% and with only 5.7% aged 75 or over compared with 7.6% nationally.
	www.bfi.gov.uk /reports/2004/bfi/knowsley/summary (3411 words)

	[No title]
		Structures for success Knowsley School’s Council is composed of 44 young people aged 13-15, four from each of the secondary schools in the area, and is fully accepted as part of the decision-making process within the authority.
		Knowsley’s Youth Parliament is aimed at 13-20 year olds and consists of Area Forums — one in each area of the borough — where young people bring forward issues to be discussed.
		In Knowsley the key to recognising the success of the projects is manifest in the acknowledgment from chief officers and elected members — the children and young people are fully accepted as part of the formal decision-making process and youth consultation is not tokenistic.
	www.lg-employers.gov.uk /documents/recruitment_careers/ewyp/knowsley_case.doc (656 words)

	Leader Success Stories: Knowsley Metropolitan Borough - Making the Big Leap.
		The challenges of providing services and support to over 154,000 people living in the UK metropolitan borough of Knowsley on Merseyside are overwhelming considering the sheer number and complexity of services involved.
		Councilors and officers of Knowsley Council are involved in many aspects of the lives of its residents.
		Created in 1974, Knowsley Metropolitan Borough is one of the five local authorities in Merseyside.
	www.sdlcg.com /sdlsite/Stories/Knowsley/storyknow.htm (912 words)

	IT-Director.com: CRM in the public sector — a case study of (Site not responding. Last check: 2007-10-09)
		Although Knowsley is one of the country's smaller metropolitan borough councils, it has taken great efforts to put in place the necessary technology and processes to comply with government regulations.
		Purpose-built customer contact and telephony centres have been put in place and the borough has already consolidated its databases and data processing requirements using open standards so that all applications required to access the data stores work from one unified view of the data.
		Knowsley has seen the benefits that this system offers them in terms of more precise information not only being captured, but shared immediately between front- and back-office systems, allowing for faster and more accurate delivery of requested services.
	www.it-director.com /article_pf.php?id=11145 (818 words)

	CIVIC HERALDRY OF ENGLAND AND WALES-MERSEYSIDE
		The Metropolitan Borough of Knowsley was formed by the amalgamation of the Urban District of Huyton-with-Roby, the Uban District of Kirkby, the Urban District of Prescot, part of the Rural District of West Lancashire and part of the Rural District of Whiston.
		The Metropolitan Borough of Wirral was formed by the amalgamation of the County Borough of Birkenhead, the County Borough of Wallasey, the Borough of Bebington, the Urban District of Hoylake and the Urban District of Wirral.
		The white lion recalls the Masseys, founders of Birkenhead Priory, in whose arms, as in those of the County Borough of Birkenhead, the lion and crosier appear, though in the civic arms the colour of the lion was changed.
	www.civicheraldry.co.uk /merseyside.html (1043 words)

	[No title]
		In this regard, it accepts that the electorate of Knowsley gives a theoretical entitlement to 1.57 seats and, as such, Knowsley cannot be treated as a separate entity as this would produce constituencies with a disproportionately low electorate and that the Commission has needed to look across borough boundaries when developing its proposals.
		The council acknowledges that the border between the Borough of Knowsley and Liverpool City Council in the Huyton and Stockbridge area is not distinct at ground level and will not present difficulties in terms of community representation.
		How that then may be got in other boroughs is not a matter which Liverpool thinks it appropriate to comment on because it does not wish to trespass on the affairs of other boroughs, but the simple answer is that Liverpool quite clearly has an entitlement to five seats, or as near as possible to five.
	www.statistics.gov.uk /pbc/review_areas/Merseyside_Boroughs/downloads/TR_Merseyside_Day7.doc (18979 words)

	Rod Matthews - Knowsley Metropolitan Borough Council (Site not responding. Last check: 2007-10-09)
		Knowsley initially deployed Onyx to manage contact channels in four one-stop-shops and a multi-service call center.
		We began to turn around the trends that landed Knowsley at the top of the "most deprived" list; the Borough currently has the highest rates of increased employment and people returning to the region.
		Knowsley's success has been in developing the vision, case and persuasion to achieve fantastic results on behalf of the key interested party - the customer.
	governmentcrm.com /editorials/RodMatthews_Knowsley.asp (1469 words)

	Knowsley Metropolitan Borough Council Identifies Savings of Over a Quarter of a Million Pounds by Using Onyx CRM (Site not responding. Last check: 2007-10-09)
		The cost-savings were identified as part of a return on investment study at Knowsley conducted by the National Computer Center (NCC), and the figure is expected to increase as the implementation of CRM in other service areas is analyzed.
		Knowsley is one of six partner authorities managing the local eGovernment CRM National Program, an initiative established by the Office of the Deputy Prime Minister in response to demand from local authorities for advice and guidance in planning and implementing CRM.
		Knowsley Metropolitan Borough Council (KMBC) serves a population of 154,000 and contains approximately 61,000 residential properties and 2,800 business premises in 22 electoral wards.
	www.onyx.com /newsandevents/pressreleases/knowsleysavings.asp (1070 words)

	Knowsley Business Watch
		In 1985, Knowsley Metropolitan Borough Council formed a Working Party consisting of Members of the Council, Knowsley Industrialist Association and Merseyside Police.
		Such was the success of this innovative Scheme, Business Watch was encouraged and assisted by Knowsley Metropolitan Borough Council to develop the partnership throughout the three major Industrial Parks in the Borough.
		Knowsley Crime and Disorder Reduction Partnership is supporting the people who live and work in Knowsley in their endeavours to reduce crime and disorder and provide a safe, healthy and happy environment that will enrich and sustain the development of our neighbourhoods.
	www.knowsleybusinesswatch.co.uk /members.html (464 words)

	Knowsley Metropolitan Borough Council: 21 Jul 2004: Written Ministerial Statements (TheyWorkForYou.com)
		Friend the Secretary of State for Work and Pensions, the Benefit Fraud Inspectorate (BFI) inspection report on Knowsley Metropolitan Borough Council was published today and copies of the report have been placed in the Library.
		BFI inspected Knowsley Metropolitan Borough Council against the performance standards for housing benefits, and concludes that the council's benefits service had not reached standard in any of the seven functional areas—strategic management, customer services, processing of claims, working with landlords, internal security, counter-fraud and overpayments.
		The report notes extreme concerns that the prosecution process used by Knowsley Metropolitan Borough Council allowed customers to remain under caution for excessive periods of time.
	www.theyworkforyou.com /wms?id=2004-07-21.51WS.5 (844 words)

	Huyton-with-Roby -- Encyclopædia Britannica (Site not responding. Last check: 2007-10-09)
		urban area, metropolitan borough of Knowsley, metropolitan county of Merseyside, historic county of Lancashire, England.
		Although mentioned (as Hitune and Rabil) in Domesday Book (1086), the record of William the Conqueror's land survey of England, the town was not important until its rapid development as a suburban area for...
		Knowsley takes its name from the parish of Knowsley, the seat of the earls of Derby and home of the Stanley family since the 14th century.
	www.britannica.com /eb/article-9041666 (509 words)

	[No title]
		Knowsley Council have set up another 'Trust' to manage the office block, Knowsley Development Trust will manage the building, and it's another 'not for profit' scheme.
		Knowsley Housing Trust seems to be taking SRB funds to save their own allocated money - no doubt to give them all a big pay rise, the managers that is. Basically a giveaway for contractors, it would be interesting to see how the contracts were awarded for ALL contractors involved with SRB projects.
		Knowsley Primary Care Trust is thought to be behind this project but there's no mention of them in the Northwood in a Nutshell report.
	www.kirkbytimes.co.uk /news_items/2003_news/srb_funds_2003.html (3522 words)

	Knowsley Housing Trust lied to local tenats
		Kirkby Times has been passed the official KHT plans for the flats on Roughwood Drive.(Photo Gallery of hundreds of photos here) Knowsley Housing Trust did move tenants in 'preparation for demolition' but now have 'just decided' that they could sell the flats to developers.
		Kirkby Times warned that KHT deliberately allowed the flats to be subject to vandalism and junkies and a lack of any investment.
		It allows Knowsley to assess another option in housing provision and the treatment of redundant housing assets, which may be able to be replicated elsewhere in the Borough, if successful.
	www.kirkbytimes.co.uk /news_items/2004_news/kht_official_plans_tower_blocks.html (1266 words)

	Birmingham Information - Knowsley Metropolitan (Site not responding. Last check: 2007-10-09)
		Knowsley Metropolitan Borough Council is not responsible for the content of...
		Knowsley Metropolitan Borough Council and base.gov are not responsible for...
		Neither Knowsley Community Tradenet or Knowsley Metropolitan Borough Council accept any responsibility for transactions carried out as a result of an...
	www.birminghamirish.co.uk /knowsley-metropolitan.html (140 words)

	Knowsley Metropolitan Borough Council first to launch Capita Software Services new Chip and PIN solution (Site not responding. Last check: 2007-10-09)
		Capita Software Services today announced that Knowsley Metropolitan Borough Council is the first Local Authority to go live with its new Chip and PIN payment technology.
		Knowsley Council selected the chip and PIN solution from Capita Software Services based upon the seamless integration it provides to the Council's existing payment infrastructure.
		Peter O'Brien, Applications Director, Capita Software Services comments: "We are delighted to have had the opportunity to once again work with Knowsley Metropolitan Borough Council and ensure that they have access to the latest chip and PIN technology.
	www.capita.co.uk /Group/MediaCentre/PressReleases/Knowsley_Metropolitan_Borough_Council_first_to_launch_Capita_Software_Services_new_Chip_and_PIN_solu.htm (604 words)

	CRM Today: Knowsley Metropolitan Borough Council Selects Aspect Technology
		Knowsley Metropolitan Borough Council (MBC), has selected Aspect contact centre technology for its customer contact centre in Kirkby, Merseyside as part of a drive to improve service to the local community.
		Knowsley's customer contact centre was set up to deliver a speedier and more consistent quality of service to citizens in the Borough as well as to help Knowsley achieve Government targets for electronic access to services.
		The new CRM system, due to be commissioned over the coming months, will help Knowsley create a single view of its citizens and the issues they raise- regardless of whether they contact the Council via the customer contact centre, the Internet, kiosks, Digital Interactive TV or one of the Council's face-to-face 'One Stop Shops'.
	www.crm2day.com /news/crm/EpFZAyFlllSejIhxGA.php (801 words)

	knowsley.co.uk (Site not responding. Last check: 2007-10-09)
		Knowsley Safari Park has become one of Merseyside's premier leisure attractions, winning several awards for tourism and its animal husbandry.
		From the Knowsley Safari Park in the grounds of Lord Derby's Estate and the Flower Show in the...
		Knowsley Metropolitan Borough Council is not responsible for the content of external internet sites...
	www.knowsley.co.uk (220 words)

	Knowsley Metropolitan Borough Council
		Neither Knowsley Community Tradenet or Knowsley Metropolitan Borough Council accept any responsibility for transactions carried out as a result of an introduction via Knowsley Community Tradenet.
		Home Start Knowsley is a voluntary organisation offering support, friendship and practical help to any family at home with at least one child under the age of five.
		Huyton Boxing Club provides the people within the Knowsley and Huyton areas with the boxing facilities for the beginner to advanced level.
	www.knowsleycommunitytradenet.org.uk /linksfh.html (341 words)

	Knowsley (Site not responding. Last check: 2007-10-09)
		Knowsley South Liberal Democrats candidates all at 3, Chorley Road, Prescot,...
		The boundaries of Knowsley shown on 19th and 20th century maps.
		Knowsley Metropolitan Borough is one of five metropolitan boroughs within...
	knowsley.gigabusca.co.uk /cities/knowsley.html (1225 words)

	KNOWSLEY (Site not responding. Last check: 2007-10-09)
		Knowsley Metropolitan Borough is one of Merseyside's five metropolitan districts and is home for 154 053* people.
		Knowsley covers an area of some 33.64 square miles (8713 hectares), two-thirds of which is Green Belt, and includes the urban areas of Kirkby, Huyton, Stockbridge Village, Prescot, Whiston and Halewood.
		In addition, there are the villages of Knowsley and Cronton and the rural area of Tarbock.
	www.townfacts.co.uk /new_page_193.htm (310 words)

	Knowsley Metropolitan Borough Council
		This site is maintained by Knowsley Metropolitan Borough Council as part of the base.gov pathfinder partnership with Leeds, Lewisham and West Sussex Councils.
		Whilst the base.gov project makes every effort to ensure material published is accurate and up to date, Knowsley Metropolitan Borough Council and base.gov are not liable for any omissions or inaccuracies.
		Knowsley Metropolitan Borough Council and base.gov are not responsible for the content of any other sites which it provides links to.
	www.pathfinderbase.gov.uk /disclaimercopyright.html (75 words)

	CRM Saves Knowsley Metropolitan Borough Council Over a Quarter of a Million Pounds - Government Technology (Site not responding. Last check: 2007-10-09)
		Knowsley Metropolitan Borough Council identified cost-savings of over £250,000 (USD$453,484.75) in just two service areas resulting from the implementation of Onyx Software's Customer Resource Management (CRM) product tailored for local government needs.
		The Onyx for Local Government solution, with versions developed specifically for UK and U.S. local governments, is being used by more than 30y local authorities across the globe including Knowsley Metropolitan Borough Council, Worcestershire County Council, Highland Council and Cambridgeshire County Council.
		The solution, which includes a desktop for contact center representatives, a citizen self-service portal and a robust reporting package, is helping local authorities share vital citizen-centric information across departments to provide higher levels of service, reduce operational costs and maintain accountability for departmental programs and services.
	www.govtech.net /magazine/channel_story.phtml?channel=7&id=90548 (857 words)

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