| |
| | Siemens and RightNow Celebrate at the CRM Industry Awards 2002 | RightNow Technologies |
 | | Slough, United Kingdom (April 23, 2002) Rotherham Metropolitan Borough Council, RightNow Technologies and Siemens Communications are celebrating after scooping the ‘Best customer contact centre-led CRM project’, at the UK’s CRM Industry Awards, hosted by Wilson Publications and national charity, Children in Crisis, last week at the Grosvenor House Hotel, London. |
 | | The nomination focused on the CRM implementation at Rotherham Metropolitan Borough Council, who recently launched a radical initiative, called RotherhamConnect, to enable the local public to gain round the clock access to council data through sophisticated telephone and online technologies. |
 | | The award was presented by the Duchess of York to Rotherham Metropolitan Borough Council’s corporate IS manager, Jonathan Prew, who was delighted at the success of the project. |
| www.rightnow.com /news/article.php?id=385 (470 words) |
|