| | Multiple Choice Answers - OUTSOURCING VENDOR MANAGEMENT - CIO Magazine May 1,2005 (Site not responding. Last check: 2007-10-30) |
 | | Managing multiple outsourcing vendors is costly and complex, and in order to control contracts and providers, smart CIOs are using vendor dashboards and training their staff in finance. |
 | | To make sure they are getting the most from their multiple outsourcers, CIOs need to dedicate staff to oversee each vendor relationship and establish regular reviews of vendor performance with measurement applications such as dashboards or vendor scorecards. |
 | | With multiple outsourcers, sometimes the sheer number of relationships to be managed means you'll also need to automate. |
| www.cio.com /archive/050105/outsource.html (3749 words) |