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	Wired 14.09: Netflix Presents
		Netflix is pursuing a similar model, and in just a few years it has distributed as many exclusives as Miramax did in its first 15 years of existence.
		Netflix was a dream come true for the cinephile.
		He wrangled a meeting with Netflix CEO Reed Hastings and COO Bill Henderson to discuss opening a line of retail stores.
	www.wired.com /wired/archive/14.09/netflix.html (1053 words)

	Netflix Prize: Review Rules
		Netflix shall be free to use for any purpose in any and all media now known or hereinafter developed in any territory in perpetuity the residuals resulting from access to or work with Participants’ Applications.
		Netflix reserves the right to make all decisions, in its discretion, arising out of or relating to instances of suspected abuse, fraud, error or anomalies in the operation of the Contest, including the Site, or any other interpretation, activity or suspected violation relating to the Contest, and such decisions by Netflix are final and binding.
		Netflix’s decision of a particular matter with an individual Participant shall not bind Netflix as to decisions or adjudications of similar future matters, if there is a rational basis for distinguishing the facts and circumstances of such matters.
	www.netflixprize.com /rules (3907 words)

	The Netflix way - Salon
		Netflix also benefited, digital media experts argue, from its uncanny ability to shift entertainment consumer behavior toward a service and away from traditional systems in which people buy or rent a single piece of entertainment for a specific period of time.
		Netflix, with its focus on flexibility, comprehensiveness and ease of use, has essentially persuaded consumers to accept a system of eternal borrowing.
		Netflix subscribers pay about $20 a month for the right to hold on to DVDs for as long as they want; to watch movies over and over again without paying extra fees.
	dir.salon.com /story/tech/feature/2002/06/06/netflix/index.html (814 words)

	Netflix - Wikipedia, the free encyclopedia
		Netflix's growth has also been fueled by the fast spread of DVD players in households; as of 2004, nearly two-thirds of U.S. homes have a DVD player.
		Netflix is an example of the odd situation about copyright issues on the Internet.
		Netflix had preliminary plans to expand to Canada and the UK in 2005, but the expansion appear to have been postponed or cancelled as Netflix concentrates on the U.S. market.
	en.wikipedia.org /wiki/Netflix (1887 words)

	'Throttling' angers Netflix renters - Boston.com
		Netflix typically sends about 13 movies per month to Villanueva's home in Warren, Mich. -- down from the 18 to 22 DVDs he once received before the company's automated system identified him as a heavy renter and began delaying his shipments to protect its profits.
		Netflix's throttling techniques have also prompted incensed customers to share their outrage in online forums such as http://www.hackingnetflix.com.
		Netflix subscribers such as Nathaniel Irons didn't believe the company was purposely delaying some DVD shipments until he read the revised terms of use.
	www.boston.com /business/articles/2006/02/10/throttling_angers_netflix_heavy_renters (1097 words)

	Urban Legends Reference Pages: Netflix Settlement
		Netflix is notifying customers of a class action lawsuit settlement via e-mail.
		In October 2005, Netflix settled the class-action suit (Frank Chavez vs. Netflix), without admitting liability or wrongdoing, by changing the wording of its "terms of use" agreement and offering a free one-month subscription or service upgrade to current and former customers.
		Netflix customers who wish to take part in the settlement can register online at www.netflixsettlement.com or by U.S. Mail.
	www.snopes.com /inboxer/nothing/netflix.asp (810 words)

	USATODAY.com - Netflix stock drops on anticipation of Amazon competition (Site not responding. Last check: 2007-10-09)
		Netflix shares fell in after-hours trading Thursday even after it announced it had posted its most profitable quarter.
		Netflix also announced it was cutting its monthly fee from $22 a month to $18.
		Netflix ended the quarter with about 2.2 million subscribers after having acquired 590,000 new trial subscribers during the period.
	www.usatoday.com /money/industries/technology/2004-10-15-netflix-amazon_x.htm (411 words)

	Netflix sends frequent renters to the back of DVD line - Pittsburgh Tribune-Review
		Netflix typically sends about 13 movies per month to Villanueva's home in Warren, Mich. -- down from the 18 to 22 DVDs he once received before the company's automated system identified him as a heavy renter and began delaying his shipments to protect its profits.
		Although Netflix consistently promoted its service as the DVD equivalent of an all-you-can eat smorgasbord, some heavy renters began to suspect they were being treated differently two or three years ago.
		Netflix subscribers such as Nathaniel Irons didn't believe the company was purposely delaying some DVD shipments until he read the revised terms of use.
	pittsburghlive.com /x/tribune-review/trib/newssummary/s_422313.html (1044 words)

	Netflix Case Study \| Managing the Digital Enterprise
		Netflix is the world's largest online movie rental service, providing more than three million subscribers access to over 50,000 DVD titles.
		Netflix offers personalized movie recommendations to its members and has more than 500 million movie ratings.
		Netflix also allows members to share and recommend movies to one another through its Friends™ feature.
	digitalenterprise.org /cases/netflix.html (205 words)

	Law.com - No Happy Ending for Net Movie Renters
		Netflix argues that it has patents covering its many online features, including allowing subscribers to keep DVDs for as long as they want without incurring a late fee, obtaining new DVDs upon return of those already watched and prioritizing their own personal movie list.
		Netflix, which filed its suit in April, has denied any monopolistic conduct, arguing that it is only trying to protect its online movie-rental concept, for which it secured two patents: one in 2003, the other in April 2006.
		For Netflix, de Gyarfas said, the biggest hurdle is establishing the validity and enforceability of its patents.
	www.law.com /jsp/article.jsp?id=1157629869643 (670 words)

	The Freedom of Fast Iterations: How Netflix Designs a Winning Web Site
		Google has also gained attention for their unorthodox design methods, with many people complaining that they have a huge stable of products, but only a few they've designed well.
		The designers at Netflix told us they try out many new features with every site iteration to keep pace with the rapidly changing landscape of the Web, as well as their customers' increasing comfort with the current site.
		Netflix's Chief Talent Officer, Patty McCord, told us their process of fast iteration causes uncomfortable situations for some designers.
	www.uie.com /articles/fast_iterations (1552 words)

	For Some Netflix Users, Red Envelopes Gather Dust - WSJ.com
		Netflix Inc., which boasts nearly five million members, often trumpets how its all-you-can-eat rental model is changing the way people are watching movies.
		The result can be a type of guilt-fueled Netflix bottleneck for users, who may not feel like watching a film but are also loath to return it, said Mike Kaltschnee, who writes a popular blog called HackingNetflix.
		Netflix officials declined to disclose data on how often movies are shipped or what types of movies tend to be returned quickly, citing competitive concerns.
	online.wsj.com /public/article/SB115255814013802582-M1q9pbUxty8N5ItDg5CdaiVP6_A_20070717.html?mod=rss_free (1249 words)

	Netflix - Management
		Netflix grew to one million subscribers in less than four years, and surpassed 6.3 million subscribers in December 2006.
		Patty manages Netflix's unique corporate culture, whose motto is "smart people, hard problems" and has a seemingly disproportionate ratio of corporate employees (about 350) to total revenue (almost $1 billion at the end of 2006).
		Under Patty's leadership, Netflix attracts and retains a dynamic, high performance workforce dedicated to superior customer experience, which has propelled the company to be being named by ForeSee Results as the #1 Web site for customer satisfaction in four consecutive surveys over two years.
	ir.netflix.com /management.cfm (1806 words)

	GigaOM » Does Netflix Still Dream of Downloads?
		Among certain circles it is widely known that Netflix has built a set top box and is working on cutting deals with bandwidth providers.
		By the way, Netflix is going to have it handed to them in the class action settlement hearing on February 22.
		Ironically, when they put $4,000,000 on their books as the cost of the settlement, when it had been marketed to the class and to the judge as worth $85.5 million, they set themselves up.
	gigaom.com /2006/02/01/does-netflix-still-dream-of-downloads (1150 words)

	An Analysis of Netflix's DVD Allocation System - 2003 Netflix Study and Commentary
		While Netflix initially did not admit the practice, Netflix public relations and some of their customer service representatives are now acknowledging that customers who rent fewer movies receive priority.
		In the 2003 Q1 conference call Netflix stated that a "there is a very, very, very small percentage of our subscriber base that is uneconomic." That could very well be those customers who are yielding $2/disc costs or less.
		Netflix stated these users "are often some of our best evangelists" and "since marketing is one of our largest costs, we tend to look at those heavy users actually quite positively.
	dvd-rent-test.dreamhost.com (4015 words)

	How To Hack Netflix - News by InformationWeek (Site not responding. Last check: 2007-10-09)
		It's very common for new and popular movies to be unavailable immediately, so Netflix often bypasses the popular movie and moves down the queue and picks a less popular movie to send you.
		You give Netflix the same amount of money no matter how many movies you rent, so the people who rent the fewest movies are the most profitable, simply because postage is very expensive.
		By giving Netflix a huge number of unpopular movies in your online rental queue to choose from, you enable the company's computers to bypass new releases that are higher on your queue, and send you older unpopular movies.
	www.informationweek.com /news/showArticle.jhtml?articleID=177105341 (698 words)

	USATODAY.com - Netflix offers $1 million prize for better movie recommendations (Site not responding. Last check: 2007-10-09)
		The prize, offered in a contest scheduled to begin Monday, is part of Netflix's effort to sharpen its competitive edge as it continues a bitter duel with Blockbuster and prepares for ananticipated onslaught of services that make it easier to downloadmovies on to computer hard drives.
		Netflix already has learned a lot about DVD tastes, having gathered 1.5 billion movie ratings from about 10 million consumers who have subscribed to itsservice at some point in its seven-year history.
		Netflix doesn't think improving on its current system will be easy so the company will pay $50,000 annually to the contest entrant that's making the most progress toward the final goal.
	www.usatoday.com /tech/news/2006-10-02-netflix-prize_x.htm?csp=34 (593 words)

	NetFlix - Gizmodo
		Netflix is slowly rolling out its movie streaming feature, but some members of the movie service won't be getting this capability until June.
		Netflix is hard at work on a downloadable movie set-top box that will allows users to download and watch movies without DVDs.
		We reported earlier that Netflix would support HD DVD at its launch this month, and while the launch of the players and disks is behind schedule, Netflix has quietly begun to accommodate HD DVD rentals on its website.
	www.gizmodo.com /gadgets/netflix (2364 words)

	High-tech Achiever: Netflix
		When Netflix delayed its IPO in the midst of 2000's dotcom bust, for example, Hastings reminded his troops of their mission.
		(Netflix says people who put movies in their queue from the new-release page or top-100 list tend to give them lower ratings.) Plus, because Netflix avoids suggesting out-of-stock films, it gets to maximize its inventory, and you're less frequently stuck wanting a movie that can't be sent.
		Hastings brags that during Netflix's early days, it had 115,000 customers and 100 support reps. Today, the company has 3.2 million customers; their questions are handled by just 43 reps. "You read a lot about outsourcing of customer support--send it to India, save $3," he says.
	www.fastcompany.com /magazine/99/open_customer-netflix.html (2107 words)

	Hot Growth Companies: Netflix Profile
		Netflix is branching into film distribution, buying rights to 140 films in an effort to boost the market for smaller films its 5 million subscribers choose more often than new releases.
		Netflix operates as an online movie rental subscription service provider in the U.S. It provides its subscribers access to a library of movie, TV, and other filmed entertainment titles.
		Netflix was founded by Reed Hastings in 1997 and has its headquarters in Los Gatos, Calif.
	www.businessweek.com /hot_growth/2006/company/29.htm (350 words)

	Hacking NetFlix
		Netflix is registered trademark of Netflix, Inc. HackingNetflix will not teach you how to lie, cheat or steal from Netflix.
		The Netflix Community Blog reports that Netflix will be adding two new RSS feeds in the coming weeks for reviews and custom lists.
		Netflix executives say they are taking a page from HBO and Starbucks, two brands that trumped competition with original products and a better consumer experience.
	www.hackingnetflix.com (2993 words)

	my opinion of netflix - february 21, 2007
		I emailed Netflix about this problem, and their excuse was that since Netflix uses bulk mail in both directions, and the post office treats that mail as low priority, there are no guarantees when it comes to delivery.
		Netflix has stopped processing my DVD returns in order to avoid having to send new ones, thereby forcing a slowdown in my number of rentals.
		I thought Netflix would be perfect for me! I started noticing right away that it took over a week for me to receive the movie and only two days for them to get it back from me. When I asked them about the discrepancy, they said I wasn't in the US mail databank.
	www.manuelsweb.com /netflix.htm (13999 words)

	Netflix Flicks Switch on DVD Rental Centers
		The advantage Netflix has over larger entities like Blockbuster is that its service does not charge late fees, a revenue source that accounts for between 18-20 percent of Blockbuster's overall profits.
		Additionally, Netflix only charges a flat $20 monthly fee for unlimited DVD requests, which cost-wise would only account for between four and six DVD rentals per month at traditional video stores.
		The drawback is that Netflix consumers don't get the kind of instant gratification they would from a visit to an offline video store, and instead must wait one to four days for delivery of their DVD of choice.
	www.internetnews.com /ec-news/article.php/1369171 (742 words)

	Netflix, I Was Just Kidding About Breaking Up With You
		Netflix is budgeting $40 million to cover licensing and overhead costs of the service over the next year, which will, by the way, wipe out most of their operating profit of $17 million or so per fiscal quarter.
		netflix isn’t the end of the road by any means and they are under threat for sure but heck if they don’t have my vote for defining a new category and getting blockbuster and others to sing their tune!
		Netflix is definitely getting some of its lead of Blockbuster back with streaming videos, but BBI has closed the gap.
	www.techcrunch.com /2007/01/16/netflix-i-was-just-kidding-about-breaking-up-with-you (4172 words)

	Tech Biz: Netflix brushes off Amazon - Dec. 13, 2004 (Site not responding. Last check: 2007-10-09)
		Netflix plans to cut into its earnings growth and spend more on customer acquisition during fiscal year 2005.
		Netflix has no real debt and is trading near its 52-week low, and the two companies mesh together fairly well -- even when they're not trying to.
		Netflix announced it was pulling out of its efforts to go into the United Kingdom not long before Amazon launched its service.
	money.cnn.com /2004/12/13/technology/techinvestor/hellweg/index.htm (666 words)

	PC World - Netflix, TiVo Team Up on Broadband Movie Delivery (Site not responding. Last check: 2007-10-09)
		Netflix believes the service will be available in 2005, says Shernaz Devar, a Netflix spokesperson.
		Netflix, based in Los Gatos, California, lets subscribers choose their favorite movies on a Web site and have DVDs mailed to them, which they later return by mail.
		Netflix believes DVDs will continue to be the dominant medium for movies over the next few years, but the deal with TiVo gives the company a start down the road toward the delivery of movies over the Internet, Devar says.
	www.pcworld.com /news/article/0,aid,118006,pg,1,RSS,RSS,00.asp (668 words)

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