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Topic: Opodo

	Internet Travel News - Opodo Delivers High-Flying Customer Experience with Mercury
		Opodo needed to ensure it could enhance the satisfaction of customers booking travel and organising trips online ahead of its busiest summer holiday period rather than lose business to rivals in what is an intensively competitive market.
		The resulting intelligence enabled Opodo to quickly identify areas of its site that are not performing and isolate links and searches that may have been impacted by content changes.
		Working with Mercury also enabled Opodo to lower operating costs significantly by bringing application testing in-house, compressing development time to speed the delivery of new content and features, and introducing load testing to determine where the composition of content could be improved to enhance download efficiency.
	www.breakingtravelnews.com /article/20040910133706132 (605 words)

	BBC News \| BUSINESS \| Opodo threat to online travel sites
		Opodo is so confident of success that it predicts it will become the market leader in online travel by 2004.
		Opodo may seem an odd name, but Mr Bisignani points out it is versatile enough to be used in any European country.
		Opodo's competitors will be hoping the EU decides otherwise and their complaints so far are a measure of their concern.
	news.bbc.co.uk /2/low/business/1773319.stm (871 words)

	Opodo Selects Business Objects as its EnterpriseBusiness Intelligence Standard
		Opodo is using a solution from Business Objects to gain an integrated view of information on all areas of its business, in order to optimize operational performance and make improvements to benefit its online travel community.
		Opodo is also using Business Objects BI solutions to monitor key business performance metrics via a dashboard that is available on the company intranet.
		Opodo addresses the real needs of today's traveller by offering an unbiased and competitively priced online travel service for world travel, with access to flights from over 400 airlines, 30,000 hotel properties and a worldwide fleet of over 750,000 hire cars, as well as travel insurance.
	www.businessobjects.com /news/press/press2003/cust_opodo.asp (692 words)

	Opodo, Opodo.co.uk, Opodo.com, Cheap Flights, Flights
		Opodo was created by nine of Europe's leading airlines: Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
		Opodo aims to provide travellers with the tools, information and inspiration they need to go where they want, when they want and how they want.
		Opodo will set new levels of customer service, connecting you with real travel experts 24 hours a day, 7 days a week who will provide advice and information and help you book your perfect holiday or business trip.
	www.doffy.com /opodo.htm (428 words)

	Opodo, travel agents, travel service, holiday packages (Site not responding. Last check: 2007-08-09)
		Opodo is an online travel service backed by nine of the world’s leading airlines offering flights, hotels, car rental and holidays.
		Opodo aims to provide travellers with the tools and information they need to go where they want, when they want and how they want.
		Opodo has worked hard to produce a site that’s easy to use, to suit customers with limited time or those who are looking for inspiration for their next break.
	www.londoneverything.co.uk /banners/opodo/opodo.htm (180 words)

	[No title] (Site not responding. Last check: 2007-08-09)
		Opodo's aim is to become Europe's leading online travel company by 2004, offering highly competitively priced worldwide travel products, including flights, hotel bookings, car rentals and insurance.
		Opodo CEO Giovanni Bisignani said trusted content delivery was essential to the smooth operations of the Opodo website, with literally thousands of offers being regularly updated.
		Opodo addresses the real needs of today's traveller by offering an unbiased and competitively priced online travel service for world travel, with access to flights from over 480 airlines, 54,500 hotel properties and car rental from over 23,500 car rental locations worldwide, as well as travel insurance.
	www.documentum.com /news_events/news/pr2001/Q4/101001-UK.htm (378 words)

	E-Commerce News: News: European Airlines Join Forces in Mega-Travel Web Site
		The joint venture, which has been named Opodo, is backed by the consortium of Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
		Opodo said it is targeting both leisure and unmanaged business travelers who primarily use the Web for research, as well as seasoned online travel bookers.
		However, Opodo said it aims to differentiate itself from competitors by implementing a strong customer service strategy, which industry analysts believe is key to success in the sector.
	www.ecommercetimes.com /perl/story/11582.html (721 words)

	Customer Successes: Opodo
		Opodo automated the analysis of both its parallel test environment and its live web site by implementing a range of solutions from Mercury’s Quality and Performance Centers (which form part of their business technology optimization (BTO) strategy).
		Opodo was created to address the needs of today's traveller and provides customers with the tools, information and inspiration to go where they want, when they want and how they want.
		Opodo uses the system on a regular basis to check on-going performance.
	www.mercury.com /uk/customers/successes/opodo.html (936 words)

	Europe's Opodo Travel Site Unhurriedly Plans Launch - BizReport (Site not responding. Last check: 2007-08-09)
		The Opodo venture was announced in November 2000 by backers Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
		Opodo will produce Web sites for the various European countries, and provide something that is almost unheard of in Europe: perpetual, multi-lingual customer service.
		Opodo's first site will go live in Germany in December, and then in the first six months of next year, sites will be launched in UK, France and Italy.
	www.bizreport.com /print/1633 (404 words)

	Welcome to WTTC (Site not responding. Last check: 2007-08-09)
		The first Opodo site, www.opodo.de was launched in November 2001, swiftly followed by the UK site (www.opodo.co.uk) in January 2002 and the French site (www.opodo.fr) in April that year.
		Today Opodo customers across Europe have access to flights from nearly 500 airlines, over 45,000 hotel properties, 7,000 car hire locations, package holidays, city breaks, lifestyle holidays, ski deals, villas and rentals, tailor-made holidays, comprehensive travel insurance and value added services such as airport parking.
		Going forward, Opodo is committed to further developing and enhancing its service and product portfolio for the benefit of customers and partners alike.
	www.wttc.org /members/opodo.htm (256 words)

	Nine European Airlines Launch Online Travel Agency - BizReport
		Opodo plans on offering some of the lowest-priced air tickets on the market, but with the addition of constant telephone, e-mail and Web-based customer service from its call centers in Berlin, Germany, and Leicester, England, Gillogaley said.
		Opodo has contracted with both Amadeus and Galileo, two of the major global distribution services (GDS) in the travel industry, to supply it with relevant travel data.
		Opodo, the company, has been in preparation for around nine months, and says it already has 128 million euros ($115 million) in funding from its airline investors.
	www.bizreport.com /news/2828 (429 words)

	Opodo launches online travel site in Spain - (Travel Daily News) (Site not responding. Last check: 2007-08-09)
		Opodo, the pan-European online travel company, announced that it has taken its first step into the Spanish market with the launch of www.opodo.es.
		Opodo, in which Amadeus took a 55% controlling interest in June 2004 which later increased to 74% (March `05), is a key player in the pan-European online travel market.
		Going forward, a key part of Opodo`s strategy is to enter new markets and launching www.opodo.es is the first step into the growing Spanish online travel market.
	www.traveldailynews.com /new.asp?newid=22855&subcategory_id=77 (271 words)

	Observer \| Cheap flights promised by airlines' new online shop (Site not responding. Last check: 2007-08-09)
		Opodo is a joint venture by nine European airlines, including British Airways, Lufthansa and Air France.
		Opodo chief executive Giovanni Bisignani claims its low prices are the result of a deal struck with 45 major airlines to send their cheapest fares immediately to the website.
		Opodo will also sell hotel rooms and car hire and feature 30,000 pages of information on flight destinations, maps and airport guides.
	observer.guardian.co.uk /print/0,3858,4343798-102284,00.html (208 words)

	Multimap.com - Press Room
		The online mapping services will enable travellers researching hotels on Opodo’s online travel service to choose a hotel based on its exact location, what’s located around it, and how easy it is to get to from the nearest airport.
		Opodo addresses the real needs of today's traveller by offering an unbiased and competitively priced online travel service for world travel, with access to flights from over 400 airlines, 34,000 hotel properties and over 7,000 car hire locations worldwide, as well as travel insurance.
		Opodo launched its first site (www.opodo.de) in Germany in November 2001, its UK site (www.opodo.co.uk) in January and its French site (www.opodo.fr) in April 2002 Opodo is owned by travel technology company Amadeus and by nine of Europe's leading airlines - Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
	www.multimap.com /static/pr/pr80_opodo.htm (785 words)

	European Airlines Launch Web Site
		Called Opodo -- from the words "opportunity to do" -- the London-based site will sell tickets from more than 480 airlines worldwide, hotel bookings from some 54,500 properties, car rentals from 23,500 locations as well as travel insurance.
		Opodo expects to lead that explosion in Europe, a market currently valued at 6.1 billion euros and projected to grow to 40.9 billion euros by 2005.
		Opodo plans to launch initially in Germany, the U.K. and France, before opening across other parts of Europe between 2002 and 2003.
	www.worldroom.com /pages/hotels/news06200127c.phtml (363 words)

	Opodo snaps up two European rivals - WebWatch - Breaking Business and Technology News at silicon.com
		European travel agent Opodo, which currently has a presence in France, Germany and the UK, is continuing apace with its spending spree.
		Opodo has held an interest in Eviaggi since September 2004, according to the company.
		As a result, the nine airlines that founded Opodo in 2001 (Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM et Lufthansa) have seen their stakes in the firm significantly reduced.
	www.silicon.com /networks/webwatch/0,39024667,39128760,00.htm (428 words)

	RFID Today (Site not responding. Last check: 2007-08-09)
		Opodo is using Mercury Interactive's application delivery tools to optimise its customer's experiences for the 2004 holiday season - let's hope its customers don't then hit baggage handling disputes and suchlike, which are probably beyond even Mercury to fix.
		Opodo claims that it is able to identify and address areas of its site that are not performing, isolate areas affected by content changes and also lower operating costs (by bringing application testing in-house and reducing development time.
		Further information about Opodo is available at http://www.opodo.com and about Mercury at http://www.mercury.com.
	www.itgoldmine.com /express/articles/application.html (287 words)

	Market Wire: Galileo International Selected To Provide Market-Specific Distribution Services For Opodo (Site not responding. Last check: 2007-08-09)
		Opodo is a new online travel service created by Europe's nine leading airlines - Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
		Opodo addresses the real needs of today's traveller by offering an unbiased and competitively priced online travel service for world travel, with access to flights from over 480 airlines, 54,500 hotel properties and 23,500 car rental locations worldwide, as well as travel insurance.
		Headquartered in London, Opodo aims to become a leading provider of online travel and operates independently from its airline shareholders.
	www.findarticles.com /p/articles/mi_pwwi/is_200109/ai_mark06031854 (698 words)

	Affiliate Program Details for Opodo.co.uk (Site not responding. Last check: 2007-08-09)
		Opodo is an online travel service owned by nine of the world’s leading airlines and by GDS and travel industry technology provider, Amadeus, offering flights, hotels, car rental and holidays.
		Opodo (www.opodo.co.uk) is the first truly Pan-European travel service created to address the real needs of today's traveller.
		Opodo is owned by leading travel technology company Amadeus and by nine of Europe's leading airlines - Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa.
	www.affiliatessearch.co.uk /html/link-det_29.html (623 words)

	Netimperative - BA considers options for Opodo stake
		A report in the Mail on Sunday said that Amadeus is planning to take full control of Opodo by buying BA's 20% share and adding it to its current EU33m or 17% stake.
		Opodo issued a statement today saying that it would not comment on speculative matters.
		BA followed up with a supporting statement: "British Airways and the shareholders of Opodo are currently looking at ways of how to grow the Opodo business.
	www.netimperative.com /2004/03/29/BA_considers_options (425 words)

	Amadeus takes control of Opodo \| The Register
		It gets a 55 per cent stake in Opodo which will continue to operate independently.
		Amadeus leaves in place a €49m loan made to Opodo last year.
		Opodo, funded by the big airlines, has found it hard to make an impact in the UK.
	www.theregister.co.uk /2004/06/16/amadeus_buys_opodo (301 words)

	BA to ditch Opodo at cost of £40m? - WebWatch - Breaking Business and Technology News at silicon.com
		Opodo was launched by nine European airlines in 2001 but reports during the weekend indicate that travel technology firm Amadeus will take full control of Opodo by adding BA's 20 per cent share to its current 33m 17 per cent stake.
		Opodo has struggled to make headway against competitors in the fiercely competitive online travel business and its most recent figures show a loss of 87.5m.
		The move by BA is hardly a surprise as the airline continues with its tough cost-cutting programme.
	www.silicon.com /networks/webwatch/0,39024667,39119616,00.htm (475 words)

	Opodo \| Management team
		Prior to joining Opodo he was working with private equity companies on management buy-in opportunities within the leisure industry.
		As Human Resources Director of Opodo, Garry is responsible for developing the HR and organisation development strategy, to enable it to fully support Opodo's business direction and future growth plans.
		She joined Opodo in 2002 from ICO Global Communications where she was Global Commercial Lawyer.
	www.opodo.com /about/management.html (474 words)

	Text of speech by Opodo CEO David Scowsill (Site not responding. Last check: 2007-08-09)
		Opodo is owned by nine of Europe's leading airlines: Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa and by leading Global Distribution System (GDS) and travel industry technology provider, Amadeus.
		I can only speak on behalf of Opodo when I say we have seen no decline in our sales figures or volumes, because of the introduction of this fee.
		Consumers in the UK are used to paying a service charge when they purchase tickets for the theatre, sporting events, and other forms of entertainment.
	www.smarttravelnews.com /news/2004/05/text_of_speech_.html (3341 words)

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