| | The California PUC and Me |
 | | The first time I complained to the PUC, Pacific Bell responded with its sudden allegation that I had threatened people, within five days of the PUC's response telling me it was investigating the matter. |
 | | The PUC explains to me that it is "unable to resolve this dispute informally because the parties have conflicting positions." I am told my recourse is to file a formal complaint, but also that the PUC has authority neither to decide claims of lost income, damages, or distress; nor to award any compensation. |
 | | The PUC says Pac Bell admits there was a cable failure in my area on July 26, 1997, but just just accepts Pac Bell's lies and misrepresentations regarding the problems on my line then and the time it took to for them to repair it, without any reference to or investigation of my evidence |
| www.mikeandmabell.com /cpuc.html (1665 words) |