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Topic: Pacific Bell

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	Pacific Bell/UCLA Initiative for 21st Century Literacies
		In step with their pioneering efforts to prepare California's young people, teachers, and librarians to seize the learning opportunities presented in the Information Age, SBC Pacific Bell presented a generous $1 million gift to UCLA's Graduate School of Education and Information Studies (GSEandIS) to form the Pacific Bell/UCLA Initiative for 21st Century Literacies.
		This private-public partnership invests in projects that explore the meaning of literacy in an age of rapidly changing technologies and growing diversity through three critical areas:
		Addressing the Policy Issues: Defining the digital divide's multiple dimensions and developing indicators to measure the gaps and progress in closing them.
	www.newliteracies.gseis.ucla.edu (206 words)

	Pacific Bell's Advisory Group For People With Disabilities (AGPD)
		Pacific Bell needs to reach out aggressively to these organizations and find ways to help them inform their constituencies about the equipment available and how easy it is to obtain.
		Pacific Bell intends to continue to be a leader in developing telecommunication services that bring consumers closer to that ideal.
		Pacific Bell is in a position to influence the way information is provided over its broadband facilities; for example, by encouraging content providers to offer "captioning" and "audio descriptioning" as part of their product offerings.
	trace.wisc.edu /docs/pacbell_ud/agpd.htm (17688 words)

	Telephony: Pac Bell, DEC begin message trials - Pacific Bell - Digital Equipment Corp (Site not responding. Last check: 2007-10-22)
		Pac Bell, DEC begin message trials Pacific Bell and Digital Equipment Corp. have announced trials to the first electronic messaging service from a Bell operating company to be based on the X.400 messaging standard.
		Members outside Pacific Bell's service area will dial into the system as if it were a regular long-distance call, via the carrier of their choice.
		Pacific Bell will re-evaluate the access situation as the regulatory picture on Bell company involvement in messaging services is cleared up.
	www.findarticles.com /p/articles/mi_m0TPY/is_n6_v215/ai_6918255 (969 words)

	BayArea.net - Pacific Bell Business DSL Access (Site not responding. Last check: 2007-10-22)
		Pacific Bell's DSL transport services allow customers to download data, graphics or audio and video files at very high burstable speeds, while simultaneously talking on the phone or sending a fax--all on the same telephone line.
		Pacific Bell Dispatches will be billable to the end user if the DSL connection problem is found anywhere from the Phone Box (MPOE) back to the End User location.
		If a dispatch has been requested, and Pacific Bell has not found any problems with the DSL line, the minimum $125 fee will be assessed to the End User.
	www.iandale.com /bayarea/dslpacbellbus.shtml (1263 words)

	- Pacific Bell, RIAA head to court over subpoenas - Internet Business News
		Pacific Bell Internet, a subsidiary of SBC Communications Inc., has asked the court to declare invalid over 200 subpoenas issued by the RIAA, asking that the ISP hand over the identities of customers who have allegedly performed illegal file trading.
		Pacific Bell is now set to wage a similar court battle Friday morning.
		The industry group has said that the issues raised by Pacific Bell are the same as those posed in the Verizon case, and that it expects to win the right to demand the identities of the alleged illegal file traders.
	www.thestandard.com /article.php?story=20031121162424147 (423 words)

	Nortel Networks Teams Up with Pacific Bell and the San Francisco Giants in the Big Leagues
		Pacific Bell Park, home to the San Francisco Giants major league baseball team starting in April 2000, is named after the title sponsor, Pacific Bell.
		Pacific Bell Park is the first privately financed major league ballpark to be constructed in more than thirty years.
		Pacific Bell Park is on schedule to open in April, 2000.
	www.nortelnetworks.com /corporate/news/newsreleases/1999b/4_13_99247_PacBell_Ballpark.html (623 words)

	PCWorld.com - DSL Lawsuits Multiply in California (Site not responding. Last check: 2007-10-22)
		Dominant California local carrier Pacific Bell is battling at least three class-action lawsuits over its mass-market digital subscriber line offerings, part of a coast-to-coast wave of disgust over DSL promotional practices.
		Pacific Bell's offer last September guaranteed free DSL service through the end of 2000, and the firm's client says she didn't get DSL until 2001, eliminating the free benefit.
		One is a Los Angeles lawsuit principally charging Pacific Bell with advertising DSL before it knew it had the network and technicians to widely install it.
	www.pcworld.com /news/article/0,aid,43202,00.asp (741 words)

	DSL Product Press Release
		Pacific Bell announced today it is reducing prices on its popular high-speed Internet access service and making it available to millions more of its customers throughout the Golden State.
		Pacific Bell believes the demand for ADSL will soar now that the service is widely available and affordable.
		Pacific Bell is a company of SBC Communications Inc. (www.sbc.com), a global leader in the telecommunications industry, with more than 36.9 million access lines and 6.5 million wireless customers across the United States, as well as investments in telecommunications businesses in 11 countries.
	public.pacbell.net /press/dsl_relaunch.html (1471 words)

	Why Pacific Bell Sucks (Site not responding. Last check: 2007-10-22)
		I agree with other people on the Net that Pacific Bell technicians are nice people, just that Pacific Bell is incapable of handling the workload and hired lousy service people who handles their phone.
		He said that he has worked for Pacific Bell for 20 years and that their recent 2 years' service and breakdown record is just terrible.
		I called the Pacific Bell Repairs number on my cell phone and was put through numerous voice prompts, including a solicitation message on their "distinctive ringing" feature.
	www.hapyfamily.com /pbsucks.html (5145 words)

	Telephony: Pacific Telesis - Pacific Telesis Group's Pacific Bell and Nevada Bell - one of eleven company profiles - ... (Site not responding. Last check: 2007-10-22)
		If close contact with the customers is ultimately what will seperate the winners from the losers, then Pacific Bell and its smaller sibling Nevada Bell will be among the winners as the local exchange is transformed into information age playground for a whole a new set of players.
		Pacific Bell, which serves a much more crowded marketplace both in terms of customers and competitors, has a harder job on its hands than Nevada Bell, which serves a mostly rural population that is 70% residential and 30% business.
		In a similar vein, Nevada Bell has been sending out surveys twice a year for the past six or seven years to 1200 customers to find out how often customers deal with Nevada Bell and how satisfied they are with the service they get.
	www.findarticles.com /p/articles/mi_m0TPY/is_n7_v225/ai_14431715 (1067 words)

	CreditCourt Forum: Pacific Bell
		Pacific Bell ADMITS that they were aware of my dispute as of 1/29/97.
		Pacific Bell offered no documentation at all to substantiate the claims in Zulkifli Iljas’ Declaration, nor did it explain how American Agencies could not have been the agent of Pacific Bell.
		Pacific Bell apparently deliberately selects collection agencies utilizing illegal collection practices, routinely violating the FCRA and FDCPA, to increase recoveries from the alleged debtors.
	forum.creditcourt.com /discus/messages/803/2674.html (815 words)

	Paul Hawken To Tell Pacific Bell Shareholders "Stop Turning Canada's Ancient Rainforests into Phonebooks" - Rainforest ... (Site not responding. Last check: 2007-10-22)
		Pacific Bell phone books are printed in part on paper from MacMillan Bloedel, Canada's largest logging company.
		Pacific Bell is the largest buyer of MacMillan Bloedel directory paper in California.
		Although the Board of Supervisors' resolution cannot force Pacific Bell to cancel its contract, the vote may significantly influence other shareholders of Pacific Telesis, who will be voting on a similar shareholder resolution at the May 3 annual meeting.
	www.ran.org /news/newsitem.php?id=276&area=oldgrowth (683 words)

	Pacific Bell/SBC Regulatory Issues
		SBC/PAC BELL does not want to cooperate with ISPs and, as the company who controls the infrastructure, SBC/PAC BELL has the unique ability to make things miserable for anyone who is attempting to.
		As a government sanctioned monopoly, SBC/PAC BELL are the legal owners of the physical copper that connects homes to the greater phone company infrastructure.
		Pacific Bell (wholly owned by SBC) found loopholes that would allow them to maintain monopoly control over services like DSL.
	www.labridge.com /site/pages/pacbell.html (769 words)

	Pacific Bell Home & Business DSL
		Pacific Bell connection speeds for DSL typically range from 384Kbps to 1.544Mbps downstream and 128Kbps upstream.
		In addition, a DSL line allows for your copper telephone line to carry both voice and data signals, and for the data part of the line to be continuously connected, so you can talk on your phone line at the same time you're surfing the Internet.
		If your telephone company is Pacific Bell, CCI Net Provides Business and Residential DSL in your area.
	www.ccinet.com /Library/OldFiles/pacbell_dsl.htm (291 words)

	Pacific Bell's New Attitude! (Site not responding. Last check: 2007-10-22)
		Pacific Bell has a new "selling attitude" -- and it isn't pretty.
		It's called Sales over Service, and now, when you call a Pacific Bell agent (assuming you get through) you will be marketed "every Pacific Bell product" on "every call," regardless of the nature of your call or your interest.
		In fact, your Pacific Bell agent may be under strict performance goals to ensure that you buy costly phone features.
	www.ucan.org /members/ucanmembersonly/watchdog/spring98/sellsellsell/sellsellsell.html (328 words)

	Pacific Bell, Nevada Bell and Lucent Technologies enter strategic marketing agreement (Site not responding. Last check: 2007-10-22)
		The strategic marketing agreement is the first of its kind for Pacific Bell and Nevada Bell, and is an extension of an agreement that has been in place for over a year in SBC's Southwestern Bell region.
		Pacific Bell and Nevada Bell are companies of SBC Communications Inc., a global leader in the telecommunications industry, with nearly 34 million access lines and over 5.6 million wireless customers across the United States, as well as investments in telecommunications businesses in 10 countries.
		Bell Laboratories is the research and development arm for the company.
	www.lucent.com /press/0798/980708.coa.html (624 words)

	UCAN's Letter Describing Pacific Bell ISDN Customer Service Shortcomings (Site not responding. Last check: 2007-10-22)
		In addition, 10% of Pacific’s incomplete results classified its "Quality of Installation Services" as "Poor." We can only assume that had Pacific submitted a fully complaint Customer Satisfaction Survey, it would show that the percentages are much worse.
		Pacific was granted a substantial rate increase for its ISDN services in D.97-03-021, despite the finding that it "does not provide high quality customer services to its ISDN customers and potential customers (Finding of Fact 17).
		Pacific repeatedly promised the Commission that if it received this rate increase, it would improve its service quality and customer service.
	www.ucan.org /law_policy/teledocs/ISDN_Letter.html (538 words)

	Women & Girls Tech Up Funding Organization: Pacific Bell
		Pacific Bell is the California subsidiary of SBC Communications, Inc. For more than a century, Pacific Bell has been a committed and vital contributor to communities in California and a leading innovator in technology and development.
		Pacific has worked closely with organizations and leaders to ensure that all communities have access to resources, tools and information that allow them to participate fully in the democratic process.
		In addition to millions of dollars in support of nonprofit organizations, Pacific has provided technical assistance, loaned its resources and facilities to community groups, and invested in the development of grassroots leadership.
	www.techup.org /etc/et_pacbell.html (335 words)

	Pacific Bell denied long distance rights \| CNET News.com
		The California Public Utilities Commission rejected Pacific Bell's application on a unanimous 5-0 vote, after an administrative law judge made a similar recommendation two weeks ago.
		Pacific Bell, like most of the Baby Bells, is anxious to begin providing long distance services to its local phone customers--a business that has for years been prohibited under federal regulations.
		Pacific Bell executives, however, are optimistic about the denial.
	news.com.com /2100-1033-219268.html?legacy=cnet&st.ne.fd.mdh (826 words)

	CNN.com - Technology - DSL lawsuits multiply in California - March 2, 2001
		This month a law firm in San Francisco filed suit against Pacific Bell Internet Services (PBIS) over what it claims was a fraudulent consumer offer of several free months of DSL service tied to the purchase of a Compaq Presario PC.
		Pacific Bell's offer last September guaranteed free DSL service through the end of 2000, and the firm's client, a resident of Richmond, Calif., says she didn't get DSL until 2001, eliminating the free benefit.
		Pacific Bell spokesman John Britton said he couldn't comment on the San Francisco lawsuit because it hasn't been served on Pacific Bell's lawyers.
	archives.cnn.com /2001/TECH/industry/03/02/DSL.lawsuits.idg (780 words)

	Pacific Bell gets active in recycling its phone books (Site not responding. Last check: 2007-10-22)
		New Pacific Bell phone books are being distributed through Friday in the Santa Clara Valley and the western portion of Ventura County (Camarillo, Fillmore, Ojai, Oxnard, Port Hueneme, Santa Paula, and Ventura).
		Pacific Bell's recycling coordinator, Anita Starnes, contacted each of these cities, the county and each of the garbage haulers and made sure they were planning to accept outdated phone books in their curbside recycling programs during that time.
		Pacific Bell also is guaranteeing it will buy back all of its books that recycling centers collect.
	web.insidevc.com /lifestyle/370179.shtml (595 words)

	PUC To Investigate SBC Pacific Bell Layoffs
		In 2000 and 2001, SBC Pacific Bell earned profits on its regulated activities that exceeded the benchmark for healthy earnings by 28 and 25 percent, respectively.
		SBC Pacific Bell's strong financial performance, while slowing in 2002, was still above the benchmark for the first half of 2002.
		In fact, the CPUC made it clear, in a 1976 decision involving SBC Pacific Bell's predecessor, that companies that reduce service in order to safeguard earnings are subject to penalties.
	www.cpuc.ca.gov /PUBLISHED/NEWS_RELEASE/19878.htm (1046 words)

	Pacific Bell Leads with Changes that Will Increase Dial-Up Costs (Site not responding. Last check: 2007-10-22)
		You see, customers are starting their calls on Pacific Bell's lines but are terminating their calls to their ISP's on competing Baby Bells' lines.
		Pacific Bell cried foul at this ironic turn of events, and rather than woo ISP's to their services with reduced rates, chose instead to organize other large Baby Bells in order to exert pressure on the FCC.
		Pacific Bell, accompanied by other large Baby Bells, continued to pressure the FCC through congress and the federal courts to repeal the reciprocal compensation payments that Pacific Bell had originally championed a few short years ago.
	www.infinisource.com /features/reciprocalcompensation.html (691 words)

	EFF: Pacific Bell Sues Recording Industry for Customer Privacy
		San Francisco - The Electronic Frontier Foundation today applauded a lawsuit brought by Pacific Bell Internet Services against three organizations that are manipulating copyright laws to violate the privacy of ISP customers.
		Pacific Bell seeks a declaration from the court that any further subpoenas and cease-and-desist letters for peer-to-peer file sharing activity must follow some court-established safeguards ensuring that there is some evidence of illegal activity before divulging personal information about ISP customers.
		EFF applauds both Pacific Bell and Senator Coleman and urges concerned citizens to learn more about ways to make filesharing legal while getting artists paid at our Let the Music Play Campaign.
	www.eff.org /IP/P2P/20030731_eff_pr.php (451 words)

	Pacific Bell
		Pacific Bell's disconnection from before Thanksgiving through Christmas made my family miss those memorable holiday phonecalls to and from loved ones in addition to the inconvenience of not having normal phone services at all.
		That's when I found out that instead of an actual second physical phone line, Pac Bell had tapped me into a system whereby they are able to carry two different conversations or data streams on a single copper phone line.
		We feel that Pac Bell should, when filling a request for a second line, especially when it is going to be a computer line, have to inform the customer of the degradation in service inherent in this system over a real, physical second copper line.
	www.consumeraffairs.com /cell_phones/pacific_bell.htm (1522 words)

	IBI Publications : Case Studies : Pacific Bell
		Pacific Bell launched two pilots to ease employee access to occupational injury and short-term disability benefits.
		For Pacific Bell, the cost of data collection and analysis amounts toless than one half percent of the cost of their total benefits program.
		Pacific Bell’s integrated program required extra resources from many units; the cost of these resources isn’t easily quantifiable, because developing the program was “just part of the job.” Pacific Bell’s first pilot achieved a reduction in lost-time days of 51%.
	www.ibiweb.org /publications/case_studies/1 (461 words)

	Re: Pacific Northwest Bell Telephone Co. (Site not responding. Last check: 2007-10-22)
		Pacific northwest Bell is mentioned separately in a FCC order from 1997.
		I have lived in PNW Bell territory pretty much all of my life.
		Bell branding to USWest branding, over the course of several years.
	www.monster-isp.com /forums/showthread.php?t=8197 (167 words)

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