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Topic: Parcelforce

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	Parcelforce (Site not responding. Last check: 2007-11-06)
		Parcelforce is to shed 30 jobs at its Swansea depot, as part of an overhaul of its parcel delivery operations.
		Parcelforce Worldwide is to launch an evening delivery service for internet and catalogue retailers, in order to meet consumer demand to receive goods outside normal working hours.
		Parcelforce is to set up two new parcel handling centres in Coventry at a cost of £100m, creating 700 jobs.
	www.ukbusinesspark.co.uk /pae13218.htm (114 words)

	LOGiCOM (Site not responding. Last check: 2007-11-06)
		Business continuity is paramount for this critical element of their service, so ParcelForce has outsourced the maintenance of its call centre's IT infrastructure to ensure an expert, timely and rapid response to IT service issues.
		Parcelforce's IT service engineering partner realised that management of inventory, and logistics was not its field of expertise so called upon LOGiCOM's support.
		With LOGiCOM's help Parcelforce receives not only a greatly enhanced repair service, but also a greatly reduced cost burden in managing their IT service parts as LOGiCOM is able to optimise their parts usage and make service parts available to ParcelForce at a lower cost than they can achieve elsewhere.
	www.logicom.com /parcelforce.htm (247 words)

	Parcelforce (Site not responding. Last check: 2007-11-06)
		Parcelforce's new information and services portal including Parcelforce Worldwide's Express international parcel delivery, tracking and air courier services with guaranteed same day, next day and overnight global shipping of packages and mail.
		Parcelforce Worldwide is planning to close its depot in Leamington Spa and transfer...
		Parcelforce is to shed 30 jobs at its Swansea depot, as part of an overhaul of...
	www.buy-a-small-business.co.uk /buyabusiness/parcelforce.html (530 words)

	Guardian \| Dear Leo
		Parcelforce said that when customs charges are required to be collected, Parcelforce needs to be compensated for collecting the money.
		"Parcelforce are clearly using the fact that customs can legally demand money from you in respect of the goods, to add on their own slice of the cake.
		Parcelforce eventually acknowledged the loss was its fault and despite two depot searches, no trace of the films could be found.
	www.guardian.co.uk /print/0,3858,4584299-103406,00.html (1248 words)

	Parcelforce (Site not responding. Last check: 2007-11-06)
		As the old parcel handling system had reached its capacity ceiling the new strategy was to move over to a single National hub, adopting a scheme running to over £100 million for buildings, sortation equipment, computer systems and infrastructure changes.
		One of the major objectives is to maximise the potential of the automatic sortation system by collecting weight and volume details, analysed in respect to the sortation process, which enables Parcelforce Worldwide to measure the performance of individual contracts.
		Parcelforce Worldwide expects payback on the project to be just two years or less.
	www.crisplant.com /Parcelforce_case.htm (1023 words)

	Who we work with > Parcelforce - FUJITSU United Kingdom (Site not responding. Last check: 2007-11-06)
		Parcelforce Worldwide had one point of contact who ‘owned’ all aspects of service delivery and the business viability.
		Parcelforce Worldwide commits to its customers that 90% of these problems will be fixed within four hours, 95% within six hours.
		Parcelforce Worldwide had one point of contact who‘owned’ all aspects of service delivery and the businessviability.
	uk.fujitsu.com /casestudies/parcel (1362 words)

	Optimize \| Clients \| Success Stories \| Parcelforce Worldwide
		Parcelforce Worldwide is the parcel distribution and delivery business of the Royal Mail Group plc and is the UK's largest parcel carrier.
		From January 2001 until August 2001* visitors that first came to the Parcelforce Worldwide site through the search engines and directories grew by an average of just over 600% per annum (when measured in one month compared to the same month in the preceding year) - reaching an annual growth of 1,400% in August 2001.
		Parcelforce had recently rebranded itself with the addition of the word "Worldwide", in an effort to reposition itself as a truly global organisation.
	www.optimize.co.uk /clients/success-stories.htm (559 words)

	Paragon Software Systems : Parcelforce Worldwide increases driver productivity by 20%
		Parcelforce Worldwide, the UK's leading provider of time-guaranteed express deliveries, has used Paragon Software Systems' routing and scheduling software to re-plan its nationwide fixed route operation.
		Parcelforce Worldwide has used Paragon's routing and scheduling software to re-route its entire UK express distribution operation, producing plans for the daily delivery of 150,000 parcels.
		As a result of introducing the new Paragon routes Parcelforce Worldwide is experiencing significant benefits in the form of improved driver productivity, with a reported increase of 20% taking utilisation from 70% to 90% throughout the operation.
	www.paragonrouting.com /news/news67.htm (506 words)

	Guardian \| Parcelforce jobs first to feel Consignia axe
		Consignia, which is losing £1.5m a day, is also expected to announce the official separation of its business into three parts, Royal Mail, Parcelforce and its network of post offices, and warn that further job losses are in the pipeline.
		Parcelforce, which employs 12,000 people, lost about £200m last year and just under half the job losses to be announced today are expected to fall there.
		Consignia will also unveil a restructuring of Parcelforce's business which is expected to lead to the closure of several depots.
	www.guardian.co.uk /print/0,3858,4380846-110461,00.html (497 words)

	Shifting packets - vnunet.com (Site not responding. Last check: 2007-11-06)
		With 750,000 parcels a day passing through its doors, Parcelforce is a prime example of a company that needs up-to-date information on the internal mechanics of its operation.
		Parcelforce staff who are dealing with customer enquiries can also get access to parcel tracking information using the system.
		Dave Jackson, communications consultant at Parcelforce, explains that the company used ISDN when the network was in its infancy, but that, as the features of the network increased, it was decided to make the switch.
	www.vnunet.com /networkitweek/features/2058621/shifting-packets (2011 words)

	Parcelforce : Read reviews and compare prices at Ciao.co.uk
		Parcelforce Worldwide is, according to them, the UK's largest parcel carrier.
		They claim to deliver to 99.6% of the world's population and guarantee express delivery in over 200 countries, to be committed to customer service and to be able to give up-to-t...
		My heart sank when I found out they were delivering by Parcelforce, as I know many people at work who have had problems with them.
	www.ciao.co.uk /Parcelforce__60060 (348 words)

	Parcelforce - Review - Delivery Failure
		Parcelforce seem to think that we only work on Wednesdays as they left a card to say that they would be back the next day.
		When I asked if the parcel could be delivered to the Post Office as this seemed to be the lesser of th e two evils, I was told that the computers were all down and I would have to call back tomorrow.
		Sometimes when you call Parcelforce you are answered by a recorded message that tells you that everyone is too busy to take your call and that you should try later.
	www.dooyoo.co.uk /services/transport_automobile_services/parcelforce/_comments/367733 (960 words)

	Parcelforce news - Parcel Of Joy For Deaf Workers - 16 August 2001
		Parcelforce news - Parcel Of Joy For Deaf Workers - 16 August 2001
		As a result of the initiative Parcelforce Worldwide have been able to employee three deaf members of staff on the parcel sorting floor: James Moseley, Arfan Dar and Sjaid Khan from Coventry.
		Tony Watts from Birmingham, who is hard of hearing and who was already employed in transport administration office, is also benefiting from the scheme.
	www.cwn.org.uk /business/a-z/p/parcelforce/2001/08/010816-deaf-employees.htm (346 words)

	Press Room News Release
		Parcelforce Worldwide aims to improve operational efficiency and communication by utilizing the built-in GSM* radio capabilities of the new Intermec handheld computer to real-time track collections and deliveries in the UK.
		The new technology offers Parcelforce Worldwide customers increased security and peace of mind by doing away with paper and clipboard recording methods that may not be easily accessible or reliable should a customer wish to query his or her order.
		Parcelforce Worldwide started piloting the project in three of its depots during Q4 1999.
	www.unova.com /pressroomrelease.asp?releaseid=31&archive=2000 (646 words)

	webitpr - online press release distribution and monitoring
		Parcelforce Worldwide staff who currently answer calls at the depots are not call centre staff, but are involved in the core business of collecting, sorting and distributing parcels.
		A key Parcelforce Worldwide requirement was that each of the company’s 53 depots will have its own 0870 number for inbound calls, with its own recorded greetings, but that calls should be able to overflow between depots ensuring that customers are not kept waiting for too long at busy times.
		Jonathan Grant, CEO of NewVoiceMedia said, “We are delighted to be working with Parcelforce Worldwide and to be a key partner in their plans for continuous improvement of customer service.
	www.webitpr.com /release_detail.asp?ReleaseID=2678 (527 words)

	Parcelforce Worldwide - Fact Sheet - Hoover's
		Parcelforce Worldwide is the package delivery arm of Royal Mail, the UK postal service.
		Much of Parcelforce Worldwide's international service is handled through alliances, including the GLS delivery network in Europe.
		There are 4 competitors for Parcelforce Worldwide; see more.
	www.hoovers.com /free/co/factsheet.xhtml?ID=136003&mode=print (214 words)

	Parcelforce tracks packs on Net - vnunet.com (Site not responding. Last check: 2007-11-06)
		Parcelforce went live last week with a parcel tracking service on its Internet site.
		I applaud Parcelforce for setting up this system." The system is expected to save the company money by cutting down telephone enquiries.
		Parcelforce uses its intranet to test out technology before loosing it publicly on the Web.
	www.vnunet.com /vnunet/news/2096533/parcelforce-tracks-packs-net (426 words)

	Parcelforce - Transport / Automobile Services Shopping at dooyoo.co.uk
		Now I live in a rural area, and there are...
		I have to use this service at least 4 times a month through no choice of my own, all incoming international packages go through ParcelForce.
		Because I'm fully aware of what parcelforce is like I sit close to the window all day...
	www.dooyoo.co.uk /transport-automobile-services/parcelforce (389 words)

	Parcelforce
		Parcelforce depots there is bound to be one near you!
		Parcelforce Worldwide is to launch an evening delivery se...
		Parcelforce Worldwide is the UK’s leading parcel carrier company, handling over 150 million deliveries every year.
	www.futuregate.co.uk /parcelforce.html (301 words)

	Parcelforce news - Coventry Drivers On Moldovan Mercy Mission - 8 November 2000
		Parcelforce news - Coventry Drivers On Moldovan Mercy Mission - 8 November 2000
		Two truck drivers from the Parcelforce Worldwide Parcel Hub in Baginton, Coventry, have recently returned from a mercy mission to orphanages in Moldova.
		Eight trucks, provided by Parcelforce Worldwide, Royal Mail and British Telecom, delivered various items including 120 mattresses, £4,000 worth of crutches and wheelchairs, and tonnes of bedding and blankets.
	www.cwn.org.uk /business/a-z/p/parcelforce/2000/11/001108-mercy-mission.htm (279 words)

	Chamber Online - Business Services
		Exporting initiatives should be carefully planned, targeted and executed to achieve the best results according to BCC and Parcelforce Worldwide, but in 65 per cent of cases UK businesses become accidental exporters, stumbling into the market by chance.
		Research into exporters, 200 small and medium sized companies, by Parcelforce Worldwide also revealed that only 21 per cent of UK SME’s actively market their products overseas, with over half of them relying on word of mouth to get overseas orders.
		Parcelforce Worldwide is the UK’s leading provider of time-guaranteed express deliveries.
	www.chamberonline.co.uk /business_services/parcelforce/press_17082004.html (489 words)

	Parcelforce improves productivity by 20% with new route planner software (Site not responding. Last check: 2007-11-06)
		Logistics firm Parcelforce Worldwide has improved driver productivity by 20% after rolling out route planning and scheduling software.
		Parcelforce replaced a route planning system based on Excel spreadsheets with software from Paragon and cut route planning time for its 2000-vehicle operation by 90%.
		Eddie McBride, project manager at Parcelforce, said: "Improving driver productivity by 20% has enabled us to reduce the number of drivers and the number of vehicles we need to use to achieve the same, if not higher, levels of service."
	www.computerweekly.com /Article136409.htm (255 words)

	bloomfield.me.uk \| Entry \| Another bad experience with Parcelforce (Site not responding. Last check: 2007-11-06)
		And I don’t care how many Parcelforce employees try to defend themselves in my comments, or claim that I just “don’t understand” the parcel delivery industry.
		Now Parcelforce apparently attempted delivery on 23rd February, but I can’t be sure whether they did or not, because they didn’t leave (or even subsequently send me) one of their “we missed you” cards.
		Parcelforce tell me that they will attempt their 3rd redelivery to my office tomorrow.
	www.bloomfield.me.uk /entries/002176.htm (944 words)

	icWales - Parcelforce staff voted best in country
		Parcelforce Worldwide staff in South Wales are celebrating after being voted best in the UK for operational success.
		The South Wales depots at Swansea and Newport, that together handle more than 7,500 parcels a day, beat colleagues from 30 other Parcelforce depots around the UK to clinch awards for biggest improvement in international service and best day-to-day operational control respectively.
		Parcelforce Worldwide mana- ging director Vanessa Leeson visited the two depots to praise staff for their achievements and to hand over their certificates.
	icwales.icnetwork.co.uk /0300business/0100news/tm_objectid=15347877%26method=full%26siteid=50082%26headline=parcelforce%2dstaff%2dvoted%2dbest%2din%2dcountry-name_page.html (282 words)

	Parcelforce nominated for the “Worse Than Worthless” award
		Parcelforce are the UK Post Office’s parcel delivery arm.
		Needless to say losing five days of his life waiting for Parcelforce to turn up, is more than a little annoying at his age.
		Well done Parcelforce, you are the first organisation in 2004 to win my coveted “Worse Than Worthless” award.
	www.prweb.com /releases/2004/1/prweb97007.htm (406 words)

	Parcelforce Review - Postal & Delivery Services. Review of 165326
		That Parcelforce are unable (or unwilling)to give me the names of their agents in France who would have taken delivery of my parcels (two) for my daughter to contact to try and find my missing consignment.
		I sent two parcels to my daughter in Paris on same day and both have been undelivered - track & trace information saying that incorrect address which is absolute nonsense as I always put two printed address labels on (print in large letters and very clear).
		Parcelforce seem to think it is ok just to get me to complete compensation forms but I would rather the packages were delivered.
	www.reviewcentre.com /review165326.html (314 words)

	Information on the administration of tests for centres - Appendix H - Parcelforce return of test materials
		AQA has arranged a contract with Parcelforce that enables us to track and trace any parcel and it also means that you, as a school or centre, will not have to pay for the postage incurred.
		When Parcelforce come to collect your parcels they will hand you a bar-coded section of the label.
		You will be able to track the parcel by telephoning 0800 88 44 22 or through the Parcelforce website at http://www.parcelforce.com.
	www.worldclassarena.org /wct_handbook/appendixH.htm (385 words)

	Portadown Parcelforce depot secured
		The Royal Mail has announced it is set to retain its Parcelforce depot in Portadown.
		The company announced the depot was to be retained despite last year's proposals to drastically cut to its Parcelforce Worldwide business in Northern Ireland.
		Welcoming the news, Upper Bann MP, David Trimble said he was “delighted” that talks with the Royal Mail Group and CWU representatives over the past 15 months had been a success.
	www.4ni.co.uk /industrynews.asp?id=17680 (338 words)

	On Grumbletext.. ParcelForce- I use the internet a lot to make purchases and due to recent experiences I now refuse to ...
		ParcelForce- I use the internet a lot to make purchases and due to recent experiences I now refuse to purchase items from sites using Parcelforce or the Royal Mail for delivery.
		Parcelforce delivered to them a parcel which they left 'safely' under my green recycling bin.
		Parcelforce happily acepted my parcels and payment for Euro48 (guaranteen four day delivery) then downgraded my parcels which took nearly two months to arrive.
	grumbletext.co.uk /vt.php?t=291&...+complaints+ParcelForce+complaint (5645 words)

	vnunet.com Parcelforce puts Web-based tracking through its paces (Site not responding. Last check: 2007-11-06)
		Parcelforce customers will be able to use the Net to track their packages around the globe if trials of an Intranet system prove successful.
		The PMS system, of which various components have been introduced in phases over the past couple of years, allows full tracking of parcels through Parcelforce's international network.
		A huge number of people are already using the system in live enquiries - and most are biting off our hands because it is what they have been waiting for," he said.
	www2.computeractive.co.uk /News/26198 (420 words)

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