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 | | Participatory design is still a relatively young approach, and at present it is more of a movement or research orientation than a coherent methodology, so it hasn’t developed evaluative criteria to the same level that, say, quantitative studies have. |
 | | Participatory design is meant to improve workers’ quality of life both in terms of democratic empowerment (that is, workers’ control over their own work organization, tools, and processes) and functional empowerment (that is, workers’ ability to perform their given tasks with ease) (see Blomberg, Suchman, and Trigg 1997; Spinuzzi, Bowie, Rodgers, and Li 2003). |
 | | Participatory design studies are not a “listening tour” in which researchers hear the concerns of users, then go away and design a solution; they are participatory top to bottom and must include verifiable, regular avenues for group interaction and definite routines for ensuring that users’ concerns are methodically addressed in the resulting design. |
| www.cwrl.utexas.edu /~spinuzzi/2004spring/rhe330c/spinuzzi-rr-ch6.html (6638 words) |
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