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Topic: Performance improvement

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	Performance improvement - Wikipedia, the free encyclopedia
		Performance improvement is the concept of measuring the output of a particular process or procedure, then modifying the process or procedure in order to increase the output, increase efficiency, or increase the effectiveness of the process or procedure.
		The concept of performance improvement can be applied to either individual performance such as an athlete or organizational performance such as a racing team or a commercial enterprise.
		The primary goals of organizational improvement are to improve organizational effectiveness and organizational efficiency in order to improve the ability of the organization to deliver its goods and/or services and prosper in the marketplaces in which the organization competes.
	en.wikipedia.org /wiki/Performance_improvement (553 words)

	CDC-OCPHP-Performance Improvement
		Performance improvement is a critical piece of the NPHPSP activities and is highlighted in the stated mission and goals of the program.
		Performance improvement is shown through positive change in capacity, process and outcomes of public health as practiced in government, private, and voluntary sector organizations.
		Performance improvement can be achieved through the practice of "performance management." As defined by the Turning Point Performance Management Collaborative, performance management is the practice of actively using performance data to improve the public's health.
	www.cdc.gov /od/ocphp/nphpsp/PerformanceImprovement/index.htm (231 words)

	Employee Performance Improvement
		Performance improvement tactics should only be applied where results indicate there is a true improvement opportunity (don't fix what isn't broke).
		Performance measures that are 'too distant' from the employee's practical control are of little value in directing performances or evaluating improvement tactics.
		Performance improvement tactics should be made accessible to all employees, and employees should personally benefit when performances improve.
	www.abernathyassociates.com /Article2.htm (909 words)

	Performance Improvement Process
		Performance Improvement intervention should be initiated as soon as it becomes apparent that an employee is not meeting expected performance standards.
		Informal actions are appropriate for situations when minor performance improvement is needed, when it is the first time the employee has been in need of performance improvement intervention, or if there is a clearly defined skills mismatch.
		Once the employee agrees (or at least understands) that he or she is accountable for meeting expectations, the employee and manager should jointly explore steps the employee might take to ensure he or she meets expectations in the future.
	www.ornl.gov /adm/hr_ornl/WFD/pi.htm (914 words)

	Performance improvement - reproductive health organizations Population Reports - Find Articles
		Performance Improvement is useful in resource-poor settings because it focuses attention on often-neglected causes of performance problems, such as unclear expectations or infrequent feedback, that need not be costly to correct.
		Performance Improvement is used primarily to solve problems, but it can also help to set up a new job or help staff members take on new tasks or adjust to new standards.
		Reproductive health care organizations apply Performance Improvement in a process that is carried out by stakeholders--the staff members, clients, managers, and others who are affected by a performance problem or are interested in solving it.
	www.findarticles.com /p/articles/mi_m0856/is_2_30/ai_91271064 (812 words)

	Performance Improvement: Developing a Strategy for Reproductive Health Services
		Kirrane (1997), in describing the role of the performance needs analyst, points out that analyzing problems and opportunities to discover their cause or causes often indicates how to preserve and enhance what works—and to correct, replace or eliminate what does not.
		Brethower (1998) writes that performance improvement initiatives work better if they are connected to the interests of, and championed by, key stakeholders.
		The implication for a performance improvement strategy is that there must be clearly established goals and an evaluation component to determine how successful specific interventions have been to attain those goals.
	www.reproline.jhu.edu /english/6read/6pi/pistrat/pistrat2.htm (1454 words)

	Performance Improvement Toolkit (Site not responding. Last check: 2007-10-22)
		Performance improvement literature has tended to focus on the big picture -- the strategy and objectives of performance improvement.
		This is a problem because where improvement efforts typically fail is not in the planning but in the doing -- in the very real business of figuring out what is going wrong and fixing it.
		It is about helping teams make improvement happen by giving them the tools they need to do the job and showing where, when, and how to use them.
	www.performanceimprovementtoolkit.com (215 words)

	NIH/OHR - Performance Improvement Plan (PIP)
		Before placing an employee on a performance improvement plan, check with your Human Resources Office to ensure that the performance standards of the employee’s performance plan are adequate and will not pose a problem in the event further action is necessary.
		This memorandum is to advise you that your performance of critical element number (#)of the performance plan which you received on (date) is currently at the “unacceptable” level and to afford you an opportunity to raise your performance to an acceptable level ("minimally successful" and above) as described in your plan.
		Here, for each element identified as “unacceptable”, you must tell the employee exactly what your expectations are for his/her performance at both the "minimally successful" and "fully successful" level by the end of the opportunity period, and provide any needed clarification of the intent of the performance standards.
	hr.od.nih.gov /ER/Sample-Ltrs/PIP.htm (1043 words)

	PiTech - Performance Improvement Technologies -- West Richland, WA (Site not responding. Last check: 2007-10-22)
		Performance Improvement Technologies takes the time to learn about your product or service as well as the goals and objectives of the written communications.
		Performance Improvement Technologies was recently selected by Westinghouse Hanford Company/ Boeing Computer Services- Richland, to provide out-source technical writing and editing support services to the United States Department of Energy and its contract ors at the Hanford Site.
		Performance Improvement Technologies maintains a large personnel data base and utilizes proven personnel screening techniques to ensure quality and provide timely responses to client needs.
	www.cbvcp.com /pitech (3511 words)

	Introduction to Performance Improvement
		Organizations seeking to solve a performance problem frequently implement a specific intervention, such as training, without fully understanding the nature of the problem or determining whether or not the chosen intervention is likely to succeed.
		Performance Improvement differs from these approaches by using a systematic methodology to find the root causes of a performance problem and then implement an intervention (or “fix”) that applies to that specific performance deficit.
		Using the performance factors as a starting point, the stakeholder group participates in a root cause analysis to uncover the environmental factors that are impeding good performance.
	www.prime2.org /sst/intro.html (1335 words)

	Performance Improvement (Site not responding. Last check: 2007-10-22)
		This is a form of survey to be distributed to employees, to gauge worker satisfaction and to determine areas of needed improvement.
		This is a sample form where several guarantors guarantee the performance and payment of the obligations of a debtor for the benefit of a creditor.
		"Performance improvement for individuals or organizations-it's all the same thing, just a matter of scale." This is a refrain I have heard many times and...
	www.allbusiness.com /performance-improvement/41748-1.html (437 words)

	Coaching Connection - Documents/Articles - Performance Improvement and Coaching
		For many, performance improvement is a management task that is rooted in assumptions of power and control.
		Many managers believe in their bones that when they are dealing with performance improvement or coaching matters, their role is to be a detached, helpful authority figure.
		Another dilemma related to performance improvement and coaching involves the type of change that is envisaged.
	coaching.gc.ca /documents/performance_improvement_and_coaching_e.asp (2049 words)

	Bain & Company: Performance Improvement < Capabilities < Consulting expertise -
		Performance improvement encompasses revenue enhancement, cost management, supply chain and purchasing strategies, complexity reduction, capability sourcing and business process redesign.
		Alongside a winning strategy, performance improvement is fundamental to a company's success.
		Our performance improvement work is at the heart of what we do as a firm.
	bain.com /bainweb/Consulting_Expertise/capabilities_detail.asp?capID=89 (237 words)

	Business Performance Improvement Coach: Training and Development Business Productivity Improvement Systems.
		The performance of individuals and teams vary greatly across the organization - whether measured in quantity or quality of output, or the impact their results have on the bottom line.
		Workforce performance management is emerging as the primary path toward providing greater alignment of corporate goals and visibility into both individual and organizational performance.
		Maximizing the performance of the global workforce is quickly becoming a top priority in the executive offices of thought-leading organizations.
	www.dougmead.com (532 words)

	Performance Improvement
		Important data sources for performance improvement include utilization data, quality indicators, the OASIS minimum data set for home health patients, and the performance measurement (ORYX) indicators established by the Joint Commission on Accreditation of Healthcare Organizations.
		With the use of performance improvement tools, contributing factors to performance are identified, measures and operational definitions are developed, and baseline measures are taken.
		The types and causes of poor performance are identified along with solutions to fine-tune the change initiative and performance improvement program.
	www.mywhatever.com /cifwriter/content/22/4496.html (650 words)

	Performance Improvement : Employee Discipline : Grote Consulting (Site not responding. Last check: 2007-10-22)
		Its focus on punishment does not encourage performance improvement, and only breeds resentment and hostility, makes managers feel like the bad guy, and doesn’t solve the everyday problems of absenteeism, unacceptable behavior, and poor performance.
		Dick Grote developed the Discipline Without Punishment® performance improvement system to replace punishment with a tough-minded insistence that people take personal responsibility for their behavior and performance.
		The Executive Overview is a presentation to a team of senior managers to give them an understanding of how the Discipline Without Punishment system works, the experiences of other organizations that have adopted this system of employee discipline, and whether the system is right for them.
	www.groteconsulting.com /services/performance-improvement/index.asp (501 words)

	Self-Evaluation of Practice Performance (Site not responding. Last check: 2007-10-22)
		All of these surveys will be embedded into quality improvement modules that will walk the user through the process of reflecting on the survey results and developing an improvement plan and process for re-measuring the impact of the plan.
		The third pathway to meet the practice performance requirement will be to demonstrate active participation in an established quality measurement and improvement program in a medical group, hospital, or health plan.
		The physician will design an improvement plan, test it in a small sample of patients, and repeat appropriate measures to demonstrate whether the change resulted in improvement.
	www.abim.org /moc/sempbpi.shtm (2166 words)

	Organizational Performance Improvement
		OPI utilizes a Business Performance Enhancement (BPE) that is a unique combination of diagnostic techniques, human resource training and development, process engineering technology, organizational development and metrics - all orchestrated to achieve specific results for our clients and assist them in achieving or maintaining a competitive level of "world class" performance.
		OPI brings business improvement technology from the past and present to meet our client's challenges as world class operations in the 21st century.
		Performance improvement opportunities are initially identified and summarized as recommendations through an on-site performance needs analysis involving the following areas:
	www.opip.com (394 words)

	Performance Improvement
		The mission of the Nursing Performance Improvement Department is to enable nursing personnel to achieve desired outcomes by continuously improving the processes of care and to ensure compliance with clinical and regulatory standards through monitoring, education, and research.
		The NPI office is a resource office that provides guidance, education and technical support for the improvement and evaluation in adapting functions that help achieve desired goals to meet the needs of patient care, compliance with JCAHO, DoD and Department of the Army policies, and the management and administration of the Department of Nursing.
		The purpose of peer review is to evaluate nursing practice, identify and recommend opportunities for improvement, conduct root cause analysis in response to sentinel events, and provide a plan for identifying and reporting conduct by a licensed nurse that is reportable to a regulatory agency.
	www.wramc.amedd.army.mil /departments/nursing/sections/pi/npi.htm (744 words)

	Human performance improvement: a proven process CHIPS - Find Articles
		Human Performance Technologists (HPTs) agree that there are a myriad of solutions that are both scientifically-sound and cost-effective to facilitate performance improvement.
		The goal for a performance technologist is to get our customers to a place where they want to be as an organization, which often does not include [employee] training," said HPC Career Management Directorate head, Ethan Sanders.
		Additionally, they help Navy organizations realize their goals by systematically applying standardized, metrics-based performance improvement processes that aid in the identification and removal of performance deficiencies.
	www.findarticles.com /p/articles/mi_m0OBA/is_2_24/ai_n16372522 (788 words)

	Performance Improvement Community (Site not responding. Last check: 2007-10-22)
		Performance improvement is the process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and non-financial results.
		These aspects of performance improvement are covered in the
		Introduces performance improvement methodology to those who are new to the concept.
	www.astd.org /astd/resources/performance_improvement_community (172 words)

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