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| | What is predictive dialer? - a definition from Whatis.com |
 | | - A predictive dialer is a telephone control system that automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call. |
 | | Predictive dialers are commonly used for telemarketing, surveys, appointment confirmation, payment collection and service follow-ups. |
 | | Predictive dialers can also measure the number of available agents, available lines,average handle time and other factors to adjust outbound calls accordingly. |
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