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| | what is qfd |
 | | In today's industrial society, where the growing distance between producers and users is a concern, QFD links the needs of the customer (end user) with design, development, engineering, manufacturing, and service functions. |
 | | QFD helps organizations seek out both spoken and unspoken needs, translate these into actions and designs, and focus various business functions toward achieving this common goal, empowering organizations to exceed normal expectations and provide a level of unanticipated excitement that generates value. |
 | | The QFD methodology can be used for both tangible products and non-tangible services, including manufactured goods, service industry, software products, IT projects, business process development, government, healthcare, environmental initiatives, and many other applications. |
| www.qfdi.org /what_is_qfd/what_is_qfd.htm (256 words) |
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