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Topic: Quality function deployment


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In the News (Thu 12 Nov 09)

  
 Quality function deployment - Wikipedia, the free encyclopedia
Quality function deployment or "QFD" is a flexible and comprehensive group decision making technique used in product or service development, brand marketing, and product management.
QFD can strongly help an organization focus on the critical characteristics of a new or existing product or service from the separate viewpoints of the customer market segments, company, or technology-development needs.
QFD is applied in a wide variety of services, consumer products, military needs (such as the F-35 Joint Strike Fighter-- see [1]), and emerging technology products.
en.wikipedia.org /wiki/Quality_Function_Deployment   (1293 words)

  
 Quality Function Deployment   (Site not responding. Last check: 2007-10-18)
Quality Function Deployment (QFD) is a product development methodology, which focuses on the "Voice of the Customer".
Simultaneously, a quality chart is built, which correlates the customer requirements with the design parameters in a matrix in order to identify the key factors that should be considered on the new product.
The Quality Function Deployment methodology is a strategy that permits define the problem statement that the new design should be focused on to facilitate the exploration of new solutions to achieve the established target values.
uhaweb.hartford.edu /adrezin/NSFPilot/QualityFunctionDeployment.htm   (275 words)

  
 Quality Function Deployment
Quality Function Deployment (QFD) is a technique introduced in Japan by Yoji Akao in 1966 and used extensively by Toyota (and since by many other companies around the globe).
QFD requires designers to be both analytical and explicit in terms of their design objectives ("what"s), their design solutions ("how"s) and the relationship between them.
A disadvantage cited by practitioners is the complexity involved in using QFD in large design projects; the number of factors used in each axis of the matrix must be minimised if the process is not to become unmanageable.
www.lmu.ac.uk /lis/imgtserv/tools/qfd.htm   (538 words)

  
 CUSTOMER-FOCUSED DEVELOPMENT WITH QFD
Quality Function Deployment (QFD) is a structured approach to defining customer needs or requirements and translating them into specific plans to produce products to meet those needs.
While the Quality Function Deployment matrices are a good communication tool at each step in the process, the matrices are the means and not the end.
Quality Function Deployment, by its very structure and planning approach, requires that more time be spent up-front in the development process making sure that the team determines, understands and agrees with what needs to be done before plunging into design activities.
www.npd-solutions.com /qfd.html   (3026 words)

  
 QFD Report
Quality Function Deployment (QFD) originated in Japan as a means of translating customer requirements into appropriate technical requirements throughout the development and production of a product.
QFD is a pointed way of listening to customers to learn exactly what they want, and then using a logical system to determine how best to fulfill those needs with available resources.
QFD was adopted in Japan in the 1970's (Guinta, 1993).
sern.ucalgary.ca /courses/seng/613/F97/grp2/report.htm   (6185 words)

  
 Quality Function Deployment (QFD)
QFD (quality function deployment) is defined as a method for developing a design quality aiming at satisfying the consumer and then translating the consumer's demand into design targets and major quality assurance points to be used throughout the production phase.
QFD consists of two components which are deployed into the design process: quality and function.
QFD was invented in Japan by Yoji Akao in 1966, but was first implemented in the Mitsubishi’s Kobe shipyard in 1972, possibly out of the teaching of Deming.
www.public.iastate.edu /~vardeman/IE361/s00mini/chen.htm   (981 words)

  
 Quality Function Deployment (Akao)
The Quality Function Deployment (QFD) philosophy was pioneered by Yoji Akao and Shigeru Mizuno.
QFD was first developed in Japan in the late 1960s by Professor Yoji Akao and Professor Shigeru Mizuno as a quality system.
Quality activities were being integrated with techniques that were emphasizing the importance of making quality control a part of business management.
www.12manage.com /methods_akao_quality_function_deployment.html   (1379 words)

  
 Paper: What is QFD?
Quality Function Deployment (QFD) is a methodology for building the "Voice of the Customer" into product and service design.
QFD uses some principles from Concurrent Engineering in that cross functional teams are involved in all phases of product development.
QFD is a systematic means of ensuring that customer requirements are accurately translated into relevant technical descriptors throughout each stage of product development.
www.becker-associates.com /qfdwhatis.htm   (470 words)

  
 Wideman Comparative Glossary of Project Management Terms v3.1
The function required to determine and implement quality policy throughout the project life cycle.
Quality itself is the composite of material attributes (including performance features and characteristics) of the product or service which are required to satisfy the need for which the project is launched.
Quality standards may be attained through the sub-functions of quality assurance (Managerial) and quality control (Technical).
www.maxwideman.com /pmglossary/PMG_Q01.htm   (837 words)

  
 Quality Function Deployment   (Site not responding. Last check: 2007-10-18)
Quality Function Deployment originated as a product definition and planning tool for the manufacturing industry.
QFD consists of 4 deployments: quality, technology, cost, and reliability.
The term deployment, in its most basic sense, means to break down.
www.teammsi.com /qfd.html   (128 words)

  
 QFD
QFD translates customer requirements (voice of the customer) into design requirements (voice of the engineer).
Some practitioners believe that QFD is the House of Quality, a matrix for mapping the voice of the customer into the voice of the engineer.
The demanded qualities are the input to the matrix.
www.mv.com /ipusers/rm/qfd.htm   (1076 words)

  
 Quality Function Deployment (QFD)
Quality function deployment (QFD) translates the needs of the customer into specifications that can be used throughout the planning, engineering, manufacturing, assembly and service phases.
The use of QFD is more than just a strategy for customer-driven quality: It is a system for quality improvement that constitutes an important component of "the new quality technology." The application of QFD is a prerequisite to successful implementation of Taguchi Methods, statistical process control (SPC) and just-in-time manufacturing.
To provide a working knowledge of quality function deployment which shortens the product-development cycle while improving quality and lowering costs.
www.eas.asu.edu /~jacmet/courses/descriptions/manufacturing/qfd.html   (181 words)

  
 QFD - Quality Function Deployment   (Site not responding. Last check: 2007-10-18)
In the case of Quality Function Deployment this is achieved by ensuring that the product which is designed is the product that the customer wants.
Quality Function Deployment is a detailed planning technique aimed at translating the voice of the customer into specifications at each major stage of the product development process.
Quality Function Deployment is integrated with a full set of other tools to produce TeamSET, the most powerful suite of concurrent engineering software.
www.teamset.com /access/qfd_hb.html   (187 words)

  
 Quality-Function Deployment   (Site not responding. Last check: 2007-10-18)
Quality Functional Deployment (DFD) focuses on the influences on customer satisfaction in design.  It is a way to generate engineering specifications.  In other words, it focuses the engineering design attention on quality issues, as the consumer perceives them.
The primary tools of QFD are the House of Quality, some sort of selection process like the Pugh method, and multifunctional teams such as IPT, or IPPD.
Using QFD in the 1980s, Toyota was able to reduce the cost of bring a new car to market by 60%.
mielsvr2.ecs.umass.edu /virtual_econ/module2/qfd.htm   (329 words)

  
 Quality Function Deployment - QFD - in brief
QFD is used to translate customer requirements to engineering specifications.
QFD is applied in the early stages of the design phase so that the customer wants are incorporated into the final product.
Remember that the benefits from an appropriately developed QFD chart are very big compared with the effort - put focus on the issues that are important to the customer.
www.thequalityportal.com /q_know01.htm   (229 words)

  
 Quality Function Deployment (QFD) - Saferpak.com   (Site not responding. Last check: 2007-10-18)
Quality Function Deployment (sometimes called the House of Quality) is another of those strangely-named methods that are literal translations of Japanese.
Quality Function Deployment (or QFD) addresses this problem by using a matrix at each transformation point to map forwards what is often called the 'voice of the customer'.
Link to several useful QFD papers including "QFD and the Expanded House of Quality"; although this paper was written by Bob Hales in 1990, it can still provide a useful introduction into Quality Function Deployment...
www.saferpak.com /qfd.htm   (715 words)

  
 QFD Institute, Home page of the Quality Function Deployment Institute, the official course for QFD.
QFD Institute, Home page of the Quality Function Deployment Institute, the official course for QFD.
Build and deliver a quality product or service by focusing various business functions toward achieving a common goal of customer satisfaction.
Email from the QFD Institute shows an identifiable staff person's Full Name in From field using appropriate caps.
www.qfdi.org   (226 words)

  
 quality function deployment (QFD)   (Site not responding. Last check: 2007-10-18)
Based on the principles of quality function deployment (QFD) these tools usually take as their starting point the customer needs as expressed in the customers own words or images and gradually and systematically decompose them into tasks for the various elements within the development organisation.
QFD requires the development of knowledge of processes within the context of customer definitions of quality, and integrates the application of this knowledge for the improvement of quality.
QFD is a series of inter-connecting matrixes — often called the House of Quality.
www.wiley.co.uk /innovate/website/pages/atoz/qfd.htm   (1135 words)

  
 QFD : Quality Function Deployment
Quality Function Deployment Linking a company with its customers By: Ronald G. Day (Item # 087389202x) This book provides a step-by-step description of quality function deployment (QFD) and how it uses the voice of the customer-customer wants and needs-to drive product development.
Quality Function Deployment (QFD) is one of the most powerful approaches to delivering value to customers.
Customer Driven Healthcare: QFD for Process Improvement and Cost Reduction is the first book to outline how this process can be used to benefit the healthcare industry by showing how to improve customer satisfaction and ultimately increase profitability.
www.qualitycoach.net /qfd.htm   (744 words)

  
 Quality Function Deployment index   (Site not responding. Last check: 2007-10-18)
Quality Function Deployment (QFD) requires a paradigm shift from conventional quality control methods.
The QFD concept is to design the quality into the service during the "planning" stage so that delivery is error-free.
QFD does not replace the business planning process that establishes long and short-term goals.
www.technicalinfo.bc.ca /qfdindex.htm   (194 words)

  
 QUALITY FUNCTION DEPLOYMENT
QFD is a tool to organize the customers' needs and then translate them into design criteria.
QFD enables the design phase to focus on the key customer requirements.
A2- Function vs Quality characteristics: Identify missing functions and quality characteristics.
www.lions.odu.edu /~runal/enma614/qfd.html   (612 words)

  
 Quality Function Deployment QFD
QFD is a structured process for getting the product "right" by translating customer benefits into engineering requirements and product specifications.
The essence of QFD is, first, to specify products in "consumer-speak" that reflects the end benefits that are most important to potential buyers, paying particular attention to quality cues, those attributes that most powerfully communicate a product's overall level of quality (e.g.
Once the product is technically "right", the process is reversed and communications convey back to the customers that the benefits have been delivered in the product.
faculty.msb.edu /homak/HomaHelpSite/WebHelp/Quality_Function_Deployment_QFD.htm   (153 words)

  
 Quality Function Deployment
The best tool for preventing this from occurring is Quality Function Deployment, a technique for deploying the voice of the customer as new products are conceived.
Quality Function Deployment is an 8-hour program taught in two 4-hour sessions.
Quality Function Deployment, a set of approximately 60 viewfoils and case study materials, ManufacturingTraining Seminars, 1999.
www.manufacturingtraining.com /QFD.htm   (173 words)

  
 QAI - Quality Function Deployment   (Site not responding. Last check: 2007-10-18)
Sign up for the Quality Associates International Newsletter and receive regular updates on what's going on in the world of quality.
QFD is a planning tool for incorporating customer quality requirements through all phases of the product development cycle.
The intent of the QFD is to incorporate the Voice of the Customer into all the phases of the product development cycle, through production and into the marketplace.
www.quality-one.com /services/qfd.cfm   (195 words)

  
 Quality Function Deployment For Large Systems - Dean (ResearchIndex)   (Site not responding. Last check: 2007-10-18)
It links QFD to the system engineering process, the concurrent engineering process, the robust design process, and the costing process.
The effect is to generate a tightly linked project management process of high dimensionality which flushes out issues early to provide a high quality, low cost, and, hence, competitive product.
...Quality characteristics such as failure rate and availability are examples of other permissible parameters.
citeseer.ist.psu.edu /106916.html   (522 words)

  
 Quality Function Deployment
Quality Function Deployment provides a logical structure for translating the "voice of the customer" into specific, measurable product and process characteristics.
This e-learning course is designed for engineers and managers involved in developing products and services where customer requirements can be many, conflicting and complex, and where competitive positioning is difficult.
The estimated study time for QFD is 5 hours.
www.excel-elearning.com /dispatch.jsp?coursenumber=421600   (263 words)

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