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| | HSOR.org: What is OR |
 | | For example, a customer could be a ball bearing waiting to be polished, an airplane waiting in line to take off, a computer program waiting to be run, or a telephone call waiting to be answered. |
 | | Work continued in the area of telephone applications, and although the early work in queueing theory picked up momentum rather slowly, the trend began to change in the 1950s when the pace quickened and the application areas broadened well beyond telephone systems. |
 | | There are many valuable applications of the theory, including traffic flow (vehicles, aircraft, people, communications), scheduling (patients in hospitals, jobs on machines, programs on a computer), and facility design (banks, post offices, amusement parks, fast-food restaurants). |
| www.hsor.org /what_is_or.cfm?name=queuing_theory (484 words) |
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