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| | American Airlines: Hitting Turbulence |
 | | That's because the proposals require esoteric computer programming of Sabre, a 40-year-old mainframe system developed by American and IBM that predates modern computing, and was once the backbone of American's information systems. |
 | | Sabre's flexibilityits native interface is a blank screenwas once an advantage, Jones says, because it let a travel agent make reservations by entering informationnames, flight numbers, and so onin any order. |
 | | Because Sabre has no standard way of recognizing incoming data as a transaction, a reservation coming from an agent may be entered differently and, therefore, understood differently than a reservation made by a passenger through AA.com. |
| www.baselinemag.com /article2/0,3959,1189183,00.asp (2174 words) |
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