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| | JOHO - Sept. 3, 2004 |
 | | Small talk lets you and your interlocutor take little steps until you find ground you share. |
 | | (If it expresses something small in something big, you leave during the intermission.) Likewise, in small talk, we express ourselves in the details of what we talk about, the words we use, the ones we don't, how far we lean forward, how tentatively or aggressively we probe for shared ground. |
 | | While talking about replacing Microsoft products: I've been using Mozilla Thunderbird instead of Outlook for the past few months and it is a solid, delightful, free, open source product. |
| www.hyperorg.com /backissues/joho-sep03-04.html (4323 words) |
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