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| | Shirky: Social Software and the Politics of Groups |
 | | Social software, software that supports group communications, includes everything from the simple CC: line in email to vast 3D game worlds like EverQuest, and it can be as undirected as a chat room, or as task-oriented as a wiki (a collaborative workspace). |
 | | The social tools of the internet, lightweight though most of them are, have a kind of fluidity and ease of use that the conference call never attained: compare the effortlessness of CC:ing half a dozen friend to decide on a movie, versus trying to set up a conference call to accomplish the same task. |
 | | If a group uses software that encourages constant forking of topics, so that conversations become endless and any given conversation peters out rather than being finished, each participant might enjoy the conversation, but the software may be harming the group goal by encouraging tangents rather than focus. |
| www.shirky.com /writings/group_politics.html (1900 words) |
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