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	Commission for Health Improvement
		Performance ratings for NHS trusts in England, covering the year ending March 2003 are the first to be produced and published by CHI, the Commission for Health Improvement.
		The method used this year to determine ratings is based on last year's approach, although there have been some changes to individual indicators and some modifications to the methodology for calculating the star ratings.
		Where a trust has a low rating based on poor performance on a number of key targets and indicators, this does not necessarily mean that a hospital is unsafe, does not contain some very good clinical services or that the staff are not working hard in often difficult circumstances.
	www.ratings.chi.nhs.uk (943 words)

	Overview of how are star ratings calculated?
		Star ratings have been developed to provide consumers with an easy way of comparing the energy efficiency of different models.
		The star rating system has a minimum of 1 star and a maximum of 6, shown in half star increments.
		So when the stars were re-graded in 2000, it was necessary to leave some room for improvement.
	www.energyrating.gov.au /star.html (279 words)

	Morningstar Australia - Article (Site not responding. Last check: 2007-11-07)
		If a fund's star rating changes, this could be a signal that you need to keep a closer eye on the fund.
		The overall star rating for the fund manager is an aggregate of the star ratings for all the fund manager's funds.
		If a company has four or five stars, you can be confident that Morningstar has very high opinions of its business and management operations; that the company's competencies in the majority of asset classes are also rated very highly; and that the majority of the company's funds have produced strong risk-adjusted past returns.
	www.morningstar.com.au /templateslocal/displayarticleprint.asp?id=1340 (1531 words)

	6 star ratings in hotel industry in united states (Site not responding. Last check: 2007-11-07)
		The 6 star ratings in hotel industry in united states documents available since the internet was made available has increased in grade.
		One concept to dwell on as you recap the great amount of 6 star ratings in hotel industry in united states lowdown available is that the lowdown and lowdown you locate won't be entirely reliable.
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	www.hotel-reservation-info.com /6-star-ratings-in-hotel-industry-in-united-states (703 words)

	SaferCar.gov (Site not responding. Last check: 2007-11-07)
		Additionally, if the star rating for the driver seating position is to be shown, results for the right front passenger must also be shown, and vice versa.
		Additionally, if the side-impact star rating for the front seating position is to be shown, results for the rear seating position must also be shown, and vice versa.
		In general, side-impact star ratings cannot be combined with frontal crash star ratings to develop an “overall” vehicle score (e.g.
	www.nhtsa.gov /cars/testing/ncap/AdGuidelines.html (1461 words)

	Panorama - Star Ratings
		The star rating should be used as a guideline for general comparison.
		Our star ratings are based on many factors including, but not limited to, accommodations, facilities, services, price and overall quality.
		These star ratings are updated as frequently as possible but cannot be guaranteed accurate.
	www.panoramaresort.com /popups/starratings.htm (178 words)

	Sound Mind Investing : Don't Get Stars in Your Eyes (Site not responding. Last check: 2007-11-07)
		Obviously, the stars were indicative of which style of investing had been experiencing success but said little about the skills of individual fund managers.
		Furthermore, the stars gave no warning that things were about to change dramatically—over the next 12 months, the heavily starred large cap growth funds lost, on average, 30.4% compared to a gain of 28.9% by the unappreciated small cap value funds.
		Unfortunately, according to several studies, the star ratings are essentially useless for identifying who the future top performers will be.
	www.soundmindinvesting.com /visitor/2002/apr/level4.htm (886 words)

	Commission for Social Care Inspection - Understanding star ratings (Site not responding. Last check: 2007-11-07)
		The ratings summarise this evidence in a way that is both accessible to all and soundly based on all available information.
		The social star rating is designed to be compatible with performance information for both the NHS and other local government services.
		A zero star rated council can produce evidence of robust and substantial improvement, which may result in a higher rating being awarded.
	www.csci.org.uk /council_performance/star_ratings/understanding_star_ratings.htm (389 words)

	The problem with NHS star ratings (Site not responding. Last check: 2007-11-07)
		Although the star ratings system is not the only process in place to measure the performance of NHS acute hospital trusts, the ratings system and its results gain broad media exposure and is therefore scrutinised by the public.
		Staff members at some of the hospitals surveyed thought that star ratings ‘did not represent a rounded or balanced scorecard of their own organisation’s performance.’ One of the inconsistencies of the NHS star ratings system are the sometimes conflicting results of similar, commercially-funded surveys, the author says.
		There were many positive hospital responses to the star ratings, including the alignment of ‘internal performance management and reporting systems with key national targets.’ The communication between central government and hospitals was improved and ‘dysfunctional senior management’ was identified that otherwise may have stayed hidden within the hospital, Dr Mannion asserts.
	www.rsm.ac.uk /new/pr163.htm (443 words)

	Star ratings assessment is flawed, argue researchers
		The performance of NHS trusts is monitored through the star ratings system, which the Department of Health introduced in September 2001.
		Researchers from Newcastle upon Tyne analysed the rating system after their trust was downgraded from three stars (the highest rating) in 2001-2 to two stars in 2002-3.
		Everyone has always agreed that star ratings are not perfect but also that performance assessment can be beneficial, writes Anna Walker of the Healthcare Commission, in an accompanying commentary.
	www.eurekalert.org /pub_releases/2004-07/bmj-sra070704.php (446 words)

	Consumers' Association: Press Centre (Site not responding. Last check: 2007-11-07)
		Confidence in the benefits of the ratings is also low - 68 per cent of consumers thought that there was no point in publishing star ratings when most people have no choice where to go in the first place.
		The current scope of the ratings system is far too narrow and does not cover the clinical outcome.
		The ratings provide information about the overall trust but not about the individual hospital services within that trust making it impossible to make comparisons.
	www.which.net /media/pr/jul04/general/nhsratings.html (338 words)

	SaferCar.gov (Site not responding. Last check: 2007-11-07)
		Star ratings from the two tests cannot be added together (e.g.
		Star ratings from the two front seating positions cannot be added together (e.g.
		Side-impact star ratings from the front and rear seating positions cannot be added together (e.g.
	www.nhtsa.com /cars/testing/ncap/AdGuidelines.html (1461 words)

	How are dishwasher star ratings calculated?
		An additional star is awarded when the CEC of the model is reduced by a defined percentage from the BEC.
		For example, a model that had a CEC that was 0.70 of the BEC or less would achieve 2 stars.
		There is an overview of how star ratings are calculated for other products on this site.
	www.energyrating.gov.au /dwstar.html (231 words)

	6 star ratings in hotel industry
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		There is not much reason for running to the library for 6 star ratings in hotel industry resources if you have a trusty connection to the internet from your residence.
	www.hotel-reservation-info.com /6-star-ratings-in-hotel-industry (618 words)

	Hotel Star Ratings
		The STAR Rating System in Australia is operated by AAA Tourism, the national tourism body of the Australian Auto Clubs.
		The ratings shown are generated by this body and are a reflection of the properties standard and faciliites.
		Some hotels fall between two ratings and were given a 'half' symbol in addition to their rating - for example, a hotel rated higher than a 3 Star but not as high as a 4 Star would be given a 3½ star rating.
	www.hotel-reservation-australia.com /star_rating.htm (188 words)

	Guardian Unlimited \| The Guardian \| Star ratings for heart surgeons
		Heart surgeons will be given star ratings this year based on the death rates of their patients, a move that could set a precedent for openness.
		The society is to use the ratings despite delays in organising NHS centralised data that could make allowances for high-risk cases and other factors that might reduce success rates.
		The one-, two- and three-star ratings would be based on patients in first-time coronary surgery without accompanying procedures that might influence the outcome - 65% to 70% of their workload.
	www.guardian.co.uk /uk_news/story/0,3604,952085,00.html (334 words)

	SocietyGuardian.co.uk \| Society \| NHS star ratings: reaction in quotes
		The star ratings are a useful management tool for the Department of Health and the NHS, but are a poor guide for patients.
		This is despite the fact that the star ratings have got tougher for many trusts.
		These star ratings do not tell us whether any particular PCT is good or bad, whether they are delivering good quality health care to their local populations, nor whether the PCT is improving or deteriorating."
	society.guardian.co.uk /nhsperformance/story/0,8150,999175,00.html (763 words)

	icCheshireOnline - National Health Service plans to drop star ratings (Site not responding. Last check: 2007-11-07)
		CONTROVERSIAL star ratings for hospitals, primary care services and ambulance trusts are to be axed, it was announced today.
		The ratings system, where NHS trusts in England are awarded between zero and three stars based on their performance, have been much criticised for providing too simplistic an assessment of health services.
		Today, the Healthcare Commission announced that 2005 would be the last year of star ratings, which are published in July.
	iccheshireonline.icnetwork.co.uk /0100news/0100regionalnews/tm_objectid=14925074&method=full&siteid=50020&headline=national-health-service-plans-to-drop-star-ratings-name_page.html (773 words)

	SOCIAL SERVICES STAR RATINGS REFRESH SHOWS FURTHER IMPROVEMENTS IN PERFORMANCE : The Department of Health - Pubs and ... (Site not responding. Last check: 2007-11-07)
		The refreshed star ratings show some further overall improvement in performance and out of the 18 councils to receive a changed rating 12 have gone up and 6 have gone down.
		Among the changes are the awarding of three stars to Kent, Kingston upon Thames and North Lincolnshire and two stars to Bath and North East Somerset, Camden, Herefordshire, Leeds, Medway Towns, Rochdale and Tower Hamlets.
		Comprehensive Performance Assessments will draw together the social services star ratings with a wide range of different assessments to provide Government, councils and the public with a clear indication of how individual councils are performing overall.
	www.dh.gov.uk /PublicationsAndStatistics/PressReleases/PressReleasesNotices/fs/en?CONTENT_ID=4025959&chk=wTpXAm (695 words)

	SocietyGuardian.co.uk \| Society \| Allegations prompt calls for ratings inquiry
		The Health Service Journal said it had seen an exchange of correspondence between an aide to Mr Milburn and Department of Health officials from just before the 2002 ratings were to be announced in which the aide queried why the trust had fallen from a three to a two-star rating.
		Getting the star ratings recalculated at the last minute to help the prime minister is blatant fiddling.
		The incident is alleged to have happened before that system was put in place and Mr Blair's spokesman added: "As I understand it, Mr Milburn queried the star ratings for a number of hospitals, not just this one that's referred to.
	society.guardian.co.uk /nhsperformance/story/0,8150,1109657,00.html (697 words)

	Star Ratings for UK Hotels
		The quality rating system is easy to use and is based on extensive research.
		Establisments at higher rating levels also have to meet some additional requirements for facilities.
		All properties have to meet an extensive list of minimum requirements before they can be considered for a Star rating.
	www.britainexpress.com /oxford-hotels/star-ratings.htm (419 words)

	Healthcare Commission - Performance Ratings 2004
		Ratings do not provide a comprehensive picture of every aspect of a NHS organisation's performance.
		In particular, in their current form they do not include many measures of the outcomes of healthcare treatment (for example, whether there are variations between trusts in the quality of treatment or care for specific conditions).
		The NHS performance ratings system places NHS trusts in England into one of four categories, three stars, two stars, one star and zero stars.
	ratings2004.healthcarecommission.org.uk (442 words)

	A guide to social services performance 'star ratings' : The Department of Health - Pubs and stats: Publications (Site not responding. Last check: 2007-11-07)
		At his speech to the social services conference in October, the Secretary of State Alan Milburn announced that we would be introducing social services performance 'star' ratings, to be based on an assessment of all the available evidence.
		The first star ratings are to be published in May 2002 based on the performance assessment round currently under way.
		The document attached to this letter describes how star ratings will be produced and presented, and how they link with the Comprehensive Performance Assessment to be introduced for all local government services following the local government white paper.
	www.dh.gov.uk /PublicationsAndStatistics/Publications/PublicationsPolicyAndGuidance/PublicationsPolicyAndGuidanceArticle/fs/en?CONTENT_ID=4005720&chk=fW/J7v (211 words)

	AAAT Corporate Website
		STAR Ratings underpin this push for quality which is critical to major inbound markets as well as domestic tourism.
		STAR Ratings play an important role in the Australian tourism industryâs commitment to deliver quality visitor experiences.
		Did you know that independent research by Nexus Research (2004) shows that STAR Ratings are recognised by 95% of consumers and are an integral part of the accommodation decision process?
	www.aaatourism.com.au /AAATDefault.aspx?sit=1&pid=238 (116 words)

	Star Ratings - SIGNATURE Vacations (Site not responding. Last check: 2007-11-07)
		We have our own ratings system that allows you to compare hotels within each destination.
		Ratings are based on the evaluations of our experienced Hotel Negotiators and Destination Service Representatives as well as feedback from you, our customers.
		Among the criteria used are hotel location, decor/furnishings, recreational, dining and bar facilities, hospitality services, public areas, comfort and ambiance.
	www.signaturevacations.com /help_tellme_star.html (152 words)

	Commission for Social Care Inspection - Council star ratings (Site not responding. Last check: 2007-11-07)
		The council star ratings provide important information on how your council is delivering its social services responsibilities.
		This year's comprehensive table of results with councils arranged and grouped by star rating.
		If you are looking for specific results, visit the individual council profiles and find current and previous star ratings results plus related performance review reports and council web addresses.
	www.csci.org.uk /council_performance/star_ratings/default.htm (155 words)

	cruise line star ratings (Site not responding. Last check: 2007-11-07)
		The top rated places to run across precisely the form of cruise line star ratings advice you are looking up is here on the internet via the many search engines available.
		If you unquestionably long to learn more about information related to cruise line star ratings, then you should be patient and spend the time mandatory to bump into the foremost sites to gather the material.
		Welcome to our cruise line star ratings archive, that is loaded with articles that you are invited to consider and consider.
	www.cruise-vacation-info.com /cruise-line-star-ratings (614 words)

	Hotel Star Ratings
		Hotel ratings reflect the opinions from a variety of sources including experienced company Product Managers, customer feedback, and travel industry reference materials.
		The ratings shown are also a reflection of properties in a respective city.
		Some hotels fall between two ratings and were given a 'half' symbol in addition to their rating - for example, a hotel rated higher than a 3 Star but not as high as a superior 2 Star was given a 3½
	www.austcorporate.com.au /star_rating.htm (212 words)

	Star Ratings (Site not responding. Last check: 2007-11-07)
		Overall, 27 councils improved their ratings over the last year, while 11 fell in their ratings.
		Two previously zero rated councils moved off special measures.
		But two new councils fell into the zero-star rated category in 2004, leaving the total at eight.
	www.ncvcco.org.uk /information_service_news_record.asp?title=Star+Ratings&id=1663 (87 words)

	Hospital inspections may be better guide to performance than star ratings
		Hospital inspection scores may be a better measure of performance than star ratings, according to an analysis by Dr Foster in this week's BMJ.
		Researchers analysed whether there was a relation between both CHI star ratings and CHI inspection scores and hospital death rates, known as hospital standardised mortality ratios (HSMRs).
		They found no significant relation between HSMRs and DoH star ratings: an increase in one star was associated with a 0.4% fall in HMSR.
	www.eurekalert.org /pub_releases/2004-07/bmj-him070704.php (216 words)

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