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| | Statistical Process Control (Site not responding. Last check: 2007-10-04) |
 | | Statistical Process Control (SPC) is a method of monitoring, controlling and, ideally, improving a process through statistical analysis. |
 | | Its four basic steps include measuring the process, eliminating variances in the process to make it consistent, monitoring the process, and improving the process to its best target value. |
 | | A common obstacle to successful use of SPC is getting bogged down with charts (fishbone, pareto, etc.), forgetting that visual representation of data is but a tool, not an end in itself. |
| www.hq.nasa.gov /office/hqlibrary/ppm/ppm31.htm (442 words) |
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