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Topic: Technical support

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	X-Cart: General support, Free support, Technical support issues
		Our highly qualified technical support team is at your disposal 24x7 and always ready to help with professional advice and if necessary to resolve the most challenging issues.
		Support is provided through web based Help Desk system, the phone line for emergency technical support is also available.
		When your technical support subscription is over, it can be renewed as a paid service.
	www.x-cart.com /support_resources.html (331 words)

	Technical Support
		In order for a school or district to fully exploit technology, the degree of effective technical support outlined in the previous section is becoming increasingly necessary.
		While hiring outside technical support from private vendors or regional service agencies can be a terrific move for a district, it can also have its drawbacks.
		Whatever the resources drawn upon, however, a strong, effective technical support staff is the key to the full exploitation of technology in any school or district.
	www.ncrel.org /engauge/framewk/acc/support/accsupra.htm (1122 words)

	Technical support - Wikipedia, the free encyclopedia
		Technical support (also tech support) is a range of services providing assistance with computer hardware, software, or other electronic or mechanical goods.
		Technical support can happen through various media, including e-mail, live chat, telephones, applications (most often, instant messaging), faxes and technicians, although the most common is the telephone.
		Some things that are not supported in lower levels of support can be supported with higher level services: for instance, only direct questions can feasibly be addressed through SMS or fax; basic software problems can be addressed over the telephone; while hardware problems often need to be dealt with in person.
	en.wikipedia.org /wiki/Technical_support (318 words)

	Borland Technical Support
		Support engineers are the customer's single point of contact, with full accountability for the resolution of an assigned case.
		Borland Support offers a follow-the-sun support model that ensures that high-priority cases can be transferred seamlessly in order to provide continuous coverage when working to restore service to a mission-critical production system.
		All incoming customer inquiries, including both technical support cases and non-technical administrative issues, are answered directly by Borland Customer Support and are either handled or escalated appropriately.
	www.borland.com /support (339 words)

	email_support (Site not responding. Last check: 2007-10-12)
		Email technical support is available 24 hours a day, 5 days a week.
		Technical support is busy and replies may take a while.
		We urge our customers to contact their dealers first before resorting to email support or calling us directly.
	www.tyan.com /support/html/email_support.html (295 words)

	SAS Institute Technical Support
		Getting started with Tracks is easy; simply Login using the e-mail address that you use to communicate with SAS Technical Support.
		SAS Notes are the primary source of information used by Technical Support consultants to answer questions from our customers.
		Take advantage of the "rate it" feature that lets you tell us how useful the sample is. View the old sample interface here.
	support.sas.com /techsup/intro.html (334 words)

	Technical Support
		This site will look much better in a browser that supports web standards, but it is accessible to any browser or Internet device.
		Wonderware's support organizations are responsive, award-winning teams of specialists committed to delivering world class support to our customers.
		Wonderware Technical Support is Support Center Practices (SCP) certified, and is an active member of the Service and Support Professionals Association.
	www.wonderware.com /support/mmi (155 words)

	Delphi Developer Support - What's New
		The Borland Database Engine (BDE) support site gives many helpful hints and examples on programming the BDE API (Dbi functions) with Delphi.
		The Borland SQL Links support site is designed to answer questions related to achieving connections to and working with SQL servers via SQL Links or ODBC datasources.
		Also, part two of the technical view of MIDAS is now available.
	www.borland.com /devsupport/delphi (275 words)

	Support - Technical Support - L-Soft
		Non-technical customers may demand full technical assistance, while a technical veteran may only require help on occasion.
		Regardless of the required level of support, L-Soft's technical team has an established reputation for providing competent and timely assistance.
		Support for our products and services is available on business days from 9 a.m.
	www.lsoft.com /resources/support.asp (208 words)

	Technical Support (Site not responding. Last check: 2007-10-12)
		LearnKey's certified support technicians are available to answer your questions via phone or email Monday through Friday 7:00 am to 5:00 pm MST.
		Technical Support is also available via email on weekends.
		Before calling LearnKey Technical Support, we ask that you review the information contained on this site that relates to the product you are working with.
	www.learnkey.com /elearning/Technical_Support (100 words)

	Supermicro, Inc. - Support Home
		In order to maximize support resources, Supermicro works through reseller channels to resolve technical support issues and provide RMA services.
		All end users requiring technical support or RMA services are encouraged to contact their vendor directly.
		Supermicro resellers have complete access to our technical support and RMA teams; thus they are able to obtain fast and efficient responses to end user technical support issues and RMA services.
	www.supermicro.com /TechSupport.htm (176 words)

	Technical Support
		The most effective way to contact our technical support department is by sending an e-mail to support@avast.com.
		Correspondence sent in any other language cannot be answered at this time, however, we have a network of resellers, partners and distributors all over the world, many of whom also provide local language support in their territory.
		Telephone technical support is provided for commercial users only.
	www.avast.com /eng/technical_support.html (343 words)

	ViewSonic: Support
		ViewSonic's customer and technical support are available 24 hours a day, seven days a week.
		ViewSonic's online support is a virtual technical support assistant that can answer your product questions.
		If our virtual support assistant is unable to answer your inquiry, you will be given the opportunity to contact ViewSonic by phone or e-mail.
	www.viewsonic.com /support (121 words)

	Minitab Help: Technical Support for Minitab Statistics Programs \| Minitab
		Log a technical support issue, register a product, or update your contact information and mailing preferences -- all via our easy, online interface.
		The Answers Knowledgebase is a collection of the most frequently asked technical support questions and their answers.
		Find out which versions of Minitab are eligible for free technical support.
	www.minitab.com /support (130 words)

	Free Technical Support, Sales Support, UML Discussion, Feature Suggestions
		Visual Paradigm is conscious of the need to stay in touch with what users need to get their work done efficiently and effectively.
		Technical Support provides online answers to your technical questions and troubleshoots any technical issues related to Visual Paradigm products.
		If you have any technical enquiries about our products or need help, please contact us using this support.
	www.visual-paradigm.com /support/index.jsp (281 words)

	Avid Support Services: Web-based, on-site, and telephone support from certified media technology experts
		Support packages tied to individual products can serve their purpose, but today's technological complexities often demand a more flexible total systems approach.
		Every Avid product offers basic support options that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems up-to-date.
		Customized support includes Basic Support and lets you pick and choose from a comprehensive list of support options.
	www.avid.com /support (257 words)

	Support - Cisco Systems
		If you don't have an account, you can register to use a limited version.
		Access tools and technical support designed for small and medium-sized businesses.
		Visit the Communities and Training area to access training resources and relevant public newsgroups and exchanges.
	www.cisco.com /en/US/support/index.html (112 words)

	Freebyte.com - Free Technical Support
		Free one-on-one technical support for Windows, Mac, and Linux: live support (chat) with a technician or free email support.
		Free one-on-one computer help and technical support for home and small business computer users.
		Supported are all versions of Microsoft Windows as well as networking issues.
	www.freebyte.com /technical_support (763 words)

	Technical Support, Downloads, FAQS, Training and More - Maplesoft
		Maplesoft is committed to providing the highest level of support for the products it sells.
		If this is your first visit, you may be interested in the Welcome Center, designed as a one-stop resource guide that will help you get the most out of your software.
		Visit the Maplesoft library of Frequently Asked Questions to find answers to the most common questions and support issues.
	www.maplesoft.com /support (161 words)

	Technical Support - Thomson Scientific
		The Thomson Scientific Customer Technical Support desks are available to assist you with questions about our products.
		We will help you with search questions, software installation for desktop products, general troubleshooting and other forms of technical issues.
		To open the Technical Help Request Form please find the product for which you need assistance and select your country.
	scientific.thomson.com /support/techsupport (139 words)

	MIVA Small Business: Support
		Available in 3 plans, MIVA Service Club combines support, priority access, and software into a package that's right for your needs.
		We offer free support for several of our business and marketing services, including MIVA Payment and MIVA Ad Center.
		If there are any errors or inaccuracies with our products that you believe you may have discovered, please submit a Bug report with our web-based form.
	www.miva.com /support (161 words)

	Support
		Support and Download for SiSÂ core-logic chipsets, wireless LAN controller and mature 3D graphics processors.
		You may find the technical FAQs, contact information of the system makers and motherboard makers and product identification.
		We do not sell any products directly to end users so we do not have a staff dedicated to end-user technical support.
	www.sis.com /support/index.htm (227 words)

	MySQL AB :: MySQL Technical Support
		MySQL Technical Support Services provide direct access to our expert Support Engineers who are ready to assist you in the development, deployment, and management of MySQL applications.
		MySQL provides 24x7 support options and consultative services to ensure your high-availability applications are a success.
		The MySQL OEM Support Services are designed to meet the unique requirements of ISVs while they are developing their solutions, and also when their solutions are deployed and in-production at customer sites.
	www.mysql.com /support/index.html (225 words)

	Wolfram Research Technical Support
		The Technical Support department can help with installation and usage of Mathematica.
		The Technical Support department has put together a large number of online FAQs, which are constantly expanding.
		Contact information for technical assistance is also available.
	www.wolfram.com /services/techsupport (117 words)

	Technical Support
		First level technical support for SolidWorks products is provided through our VAR's (Value-Added Resellers).
		Mainstream support, with a current subscription service maintenance plan, includes access to technical support, resources within the SolidWorks support site, and service pack updates to issues.
		Extended support, with a current subscription service maintenance plan, includes access to technical support, and resources within the SolidWorks support site.
	www.solidworks.com /pages/services/GettingHelp.html (249 words)

	Developer Technical Support (Site not responding. Last check: 2007-10-12)
		If you are interested in a relationship-based service provided directly by a senior support engineer, please visit http://www.sun.com/service/sse/.
		This Solution Support Engineering service offers direct access to a senior support engineer who has critical knowledge of your project and environment, and provides guidance and support throughout any or all phases of the lifecycle of your Sun solution.
		In-depth technical education, coming to a city near you.
	developers.sun.com /prodtech/support (129 words)

	USRobotics Support (Email a Techie)
		Our goal is to ensure that you receive the most accurate response to your question.
		To provide you with the best support possible we need your assistance.
		Check the following support pages before using this form: USR5686E, USR5686D, USR5610B, 3CP5610A, USR5699B, 3CP5699A, for all others please go to the support main page and select your product.
	www.usr.com /support/s-online_EmailTechie.asp (129 words)

	Customer Support (Site not responding. Last check: 2007-10-12)
		Visit Global Maintenance Support to learn about our support packages.
		You will quickly see how active maintenance customers benefit from the various technical resources, tools and Knowledge Base documents PTC offers.
		Store customer configuration information to help PTC Technical Support with your account.
	www.ptc.com /support/support.htm (566 words)

	Sophos - Technical support
		Our global support team is ready to help any time, every day of the year.
		Our software support packs are interactive guides to installation, upgrading and troubleshooting.
		Ensure your platforms have anti-virus protection that is actively updated and fully supported.
	www.sophos.com /support (250 words)

	Thomson - Learning Home (Site not responding. Last check: 2007-10-12)
		The quickest way to address technical support issues is to review the information in the links above.
		Our support line hours are 9:00 AM to 11:00 PM Eastern, Monday through Friday, and 12:00 PM to 4:00 PM Eastern for Saturday and Sunday.
		Email support is also available during these hours.
	www.computaught.com /support (186 words)

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