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Topic: Telecommunications Relay Service


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In the News (Tue 15 Dec 09)

  
  FREQUENTLY ASKED QUESTIONS ON TELECOMMUNICATIONS RELAY SERVICE (TRS)
Telecommunications Relay Services, or TRS, enables telephone conversations between people with and without hearing or speech disabilities.
Interstate and intrastate relay services are available in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
CAs are prohibited from intentionally altering a relayed conversation and, unless federal, state, or local law prohibits (for example, use of phone for illegal purposes), must relay all conversation verbatim unless the relay user specifically requests summarization.
www.fcc.gov /Bureaus/Common_Carrier/FAQ/faq_trs.html   (982 words)

  
  Telecommunications Relay Service - Wikipedia, the free encyclopedia
Telecommunications Relay Service (TRS, Relay Service, IP-Relay) is an operator service that allows Deaf, Hard-of-Hearing and Speech-Disabled persons to place calls to standard telephone users via TDD (TTY), personal computer or other assistive telephone device.
This service is similar to dialing 411, 611 or 911, and is dialed via a TDD, a computer modem or a regular telephone.
To call the National Relay Service in Australia, dial 133 677 for local, STD and mobile calls, and 1800 555 677 for free calls.
en.wikipedia.org /wiki/Telecommunications_Relay_Service   (836 words)

  
 Relay Colorado
Relay Colorado is a telecommunications relay service which provides full telephone accessibility to people who are Deaf and hard-of-hearing.
The relay service is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed.
Relay agents will not share information regarding the contents of any relay call, unless they are required to do so by state or federal law.
www.colorado.edu /telecom/HearingImpaired/relaycolorado.html   (244 words)

  
 Hamilton Video Relay - Terms & Conditions
The nature of Internet-based telecommunications relay service does not allow Hamilton to recognize your location and the Service should not be used for emergency calls.
The Service provided pursuant to these Terms and Conditions is intended to be available 24 hours a day, seven days a week for HIP Relay and 7:00 a.m.
Service may also not be available at times due to interruptions or technical problems with the User’s Internet service provider or for other reasons outside the control of Hamilton.
www.hamiltonrelay.com /termsconditions.htm   (1528 words)

  
 Qwest | Residential | Center for Customers with Disabilities
Telecommunications Relay Service (TRS) allows persons who are hearing-impaired or speech-disabled to conduct telephone conversations easily and efficiently.
The agent will stay on the line to relay the conversation, using the TTY connection with you and a standard voice connection with the person you called, or vice versa.
With STS, a trained communications assistant relays the conversation, ensuring that the speech-impaired caller is understood.
www.qwest.com /residential/disabled/trsvrs.html   (319 words)

  
 Template for other pages   (Site not responding. Last check: 2007-11-07)
Telecommunications relay service (TRS) provides a bridge between people who communicate by voice only and those who communicate by TTY (with or without a voice component).
Intrastate relay services are managed on a state-by-state basis; interstate relay service is funded separately through the National Exchange Carriers Association.
The Federal Relay Service is a TRS managed by the General Services Administration for telecommunications access to and within Federal government for people who use TTYs.
tap.gallaudet.edu /trsold.htm   (523 words)

  
 ExpectMore.gov: Telecommunications Relay Service
Title IV provides that the purpose of the TRS program is to "ensure that interstate and intrastate telecommunications relay services are available, to the extent possible and in the most efficient manner, to hearing-impaired and speech-impaired individuals in the United States" so that such persons are no longer precluded from using the nation's telephone system.
The FCC is working with service providers and the program's administrator to develop auditing methods and other means to prevent this fraudulent usage, and through a recent NPRM the Commission is considering rule revisions to make it easier to combat the misuse of IP Relay and VRS.
The recent decrease in IP Relay growth, relative to projected growth, suggests that fraud in IP Relay services may be declining.
www.whitehouse.gov /omb/expectmore/detail/10003111.2006.html   (6005 words)

  
 Relating to assessments for telecommunications relay service; creating new provisions; and amending section 9, chapter ...
Presession filed (at the request of Fiscal Policy Analysis Division, Department of Administrative Services) SUMMARY The following summary is not prepared by the sponsors of the measure and is not a part of the body thereof subject to consideration by the Legislative Assembly.
The assessment system shall be equitable among telecommunications providers, easy to understand and administer and flexible enough to meet fluctuating telecommunications relay service costs.
(2) Each telecommunications provider shall furnish to the commission, at such times and in such manner as the commission may prescribe, such information regarding the operations and activities of the telecommunications provider as will enable the commission to establish and administer the assessment system required by this section.
www.leg.state.or.us /95reg/measures/hb2100.dir/hb2185.int.html   (868 words)

  
 Telecommunications Access Program   (Site not responding. Last check: 2007-11-07)
Telecommunications relay service provides full telephone accessibility to people who are Deaf, Hard of Hearing or Speech-disabled.
The service is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed.
A policy is in place that establishes procedures for the distribution of of telecommunication adaptive devices available through the TAD proram.
www.state.sd.us /dhs/drs/trs/trs.htm   (299 words)

  
 Statutes & Constitution :View Statutes : flsenate.gov   (Site not responding. Last check: 2007-11-07)
In selecting the service provider, the commission shall take into consideration the cost of providing the relay service and the interests of the hearing impaired and speech impaired community in having access to a high-quality and technologically advanced telecommunications system.
The appropriateness and accessibility of the proposed telecommunications relay service for the citizens of the state, including persons who are hearing impaired or speech impaired.
Require all local exchange telecommunications companies to include the surcharge as a part of the local service charge that appears on the customer's bill, except that the local exchange telecommunications company shall specify the surcharge on the initial bill to the subscriber and itemize it at least once annually.
www.flsenate.gov /statutes/index.cfm?App_Mode=Display_Statute&Search_String=&URL=Ch0427/Sec704.htm&StatuteYear=1999   (1504 words)

  
 Bell Atlantic to Launch 7-1-1 Service for Deaf, Hearing-Disabled Customers in Delaware
With the new 7-1-1 service, customers are able to dial only three digits to send text messages over regular phone lines using the statewide Delaware Telecommunications Relay Service.
Calls to Delaware Telecommunications Relay Service are answered by operators who connect a person using a TTY with a standard phone user.
The relay operator is trained to help conversations flow accurately and with ease, and all calls are handled with the strictest confidentiality.
www.prnewswire.com /cgi-bin/stories.pl?ACCT=105&STORY=/www/story/06-09-2000/0001239438   (660 words)

  
 Telecommunications and Rural Americans with Disabilities: An Overlooked Frontier
Telecommunications Access Advisory Committee Final Report, January 1997 http://trace.wisc.edu/docs/taac_final_rpt/taac_rpt.htm describes some barriers individuals with disabilities have encountered in accessing telecommunications as well as some actions the telecommunications industry has taken to make telecommunications equipment accessible prior to the enactment of the Telecommunications Act of 1996.
Relay services enable persons who are speech or hearing disabled and who use TTYs to communicate by telephone with persons who use conventional voice telephones via a third party called a communications assistant.
Telecommunications is a subset of the technologies, services, and systems that must be in place to provide adequate and equitable access to the metaphoric "information highway".
rtc.ruralinstitute.umt.edu /TelCom/TelComFrontier.htm   (8560 words)

  
 Telecommunications Relay Service | Access to Telecommunications for People with Disabilities | Telecommunications
A Telecommunications Relay Service (TRS) for meeting the telephone communication needs of Deaf, hearing impaired and speech impaired people has been established in New Zealand under the Telecommunications Service Obligations (TSO) framework.
Cabinet agreed that the Relay Service would be reviewed one year after its implementation and that the outcomes of this review would be reported to the Minister of Communications and the Minister for Disability Issues.
The New Zealand Relay Advisory Group is a group of consumer and industry representatives whose main goal is to provide comment and feedback to Sprint (the service provider) and to the MED about New Zealand telecommunications relay programmes and services.
www.med.govt.nz /pbt/telecom/trs   (272 words)

  
 New Jersey Introduces 7-1-1 Dialing to Telecommunications Relay Service
By dialing 7-1-1 to reach New Jersey Relay using text telephones (TTYs/Computers) or telebraille (TB), people with such a disability are connected to standard telephones users by skilled operators who "relay" conversations between the two.
AT&T provides relay service to thirteen states, the District of Columbia, the Virgin Islands and Puerto Rico and had to modify equipment and all of its relay centers to better handle 7-1-1 calls.
Relay service is available 24 hours a day, every day, with no limit to the number of times a person can use it.
www.prnewswire.com /cgi-bin/stories.pl?ACCT=105&STORY=/www/story/05-24-2000/0001227003   (618 words)

  
 Relay South Dakota
Relay South Dakota provides telephone accessibility to people who are deaf, hard-of-hearing or speech-disabled.
Relay South Dakota is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed.
Relay South Dakota provides state-of-the-art technology; a full range of features and highly trained, professional Communication Assistants (CAs) to ensure that users are able to communicate easily and effectively - every time they place a relay call.
www.relaysouthdakota.com   (291 words)

  
 Telecommunications Relay Services   (Site not responding. Last check: 2007-11-07)
Telecommunications relay services (TRS) provide a bridge for telephone calls between voice telephone users and people who are deaf, hard of hearing, or speech-disabled.
Video relay service: Using a high-speed Internet connection or ISDN, a video connection is established; a qualified sign language interpreter relays the conversation with the voice telephone party.
Speech-to-speech service: A hearing person with a speech disability may use TRS for repeating his or her speech to the other party in the telephone call.
tap.gallaudet.edu /trs.htm   (370 words)

  
 RIT - NTID - Tipsheet: How To Use Telecommunications Relay Service
Telecommunications Relay Service provides full telephone accessibility to people who are deaf, hard of hearing, deaf-blind, or speech-disabled.
Relay Service is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed.
The relay service makes it possible for teachers in postsecondary settings to notify deaf, hard of hearing, deaf-blind, or speech-disabled students of any class changes or cancellations.
www.netac.rit.edu /publication/tipsheet/relaya.html   (1079 words)

  
 [No title]
Telecommunications relay service (TRS) enables individuals with a hearing or speech impairment to communicate with other individuals through a third party by using a relay operator and a telecommunications device for the deaf (TDD).
Title IV of the Americans with Disabilities Act (ADA), codified at 47 U.S.C. (1991), directed the Federal Communications Commission to ensure that interstate and intrastate telecommunications relay services were made available to hearing-impaired and speech-impaired individuals and gave all telecommunications carriers until July 1993 to implement TRS within their service areas.
Act 1080 created the Arkansas Deaf and Hearing Impaired Telecommunications Services Corporation to provide TRS and gave it authority to levy assessments on all providers of local exchange service in order to fund the services provided by the corporation.
courts.state.ar.us /opinions/1998a/980211/ca96-157.txt   (1364 words)

  
 UCP: What You Should Know About Telecommunications Relay Services (TRS)
Telecommunications Relay Service, also known as TRS, is your convenient link to telephone system users who are deaf, hard of hearing or speech disabled.
Speech to Speech is the relaying of calls for those who have a speech disability and may not be readily understood when using the telephone.
Video Relay Service (VRS) is a video link using TRS that allows a communications assistant to view and interpret the caller's sign language and relay the conversation to a voice caller.
www.ucp.org /ucp_channeldoc.cfm/97/14/86/86-86/4892   (618 words)

  
 Georgia Telecommunications Relay Service
Here is how the Georgia Relay Service works: a person who is deaf, hard of hearing or speech disabled types his/her conversation using a text telephone (TDD/TTY).
The service is available 24 hours a day, seven days a week and enables people to place relay calls between Georgia and other locations anywhere in the United States and internationally to English-speaking persons.
The service is administered by the Georgia Public Service Commission, who, when the service began operation in 1991, ordered local telephone companies in Georgia to collect a surcharge from their customers to fund the service.
www.psc.state.ga.us /gtrs2.htm   (366 words)

  
 Hearing impairment - Wikipedia, the free encyclopedia
The affected person may need to use a TTY (teletype), interpreter, or relay service to communicate over the telephone.
Individuals can communicate by telephone using telecommunications devices for the deaf (TDD) This device looks like a typewriter or word processor and transmits typed text over the telephone.
In the U.S., the UK, the Netherlands and many other western countries there are telephone relay services so that a hearing impaired person can communicate with a hearing person via a human translator.
en.wikipedia.org /wiki/Hearing_impairment   (3513 words)

  
 Telecommunications Relay Services
Telecommunications Relay Service (TRS) is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls.
The CA at the relay center then makes a voice telephone call to the other party to the call, and relays the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks.
This service is particularly useful to senior citizens who have lost their hearing, but who can still speak.
www.fcc.gov /cgb/consumerfacts/trs.html   (1654 words)

  
 Relating to assessments for telecommunications relay service; creating new provisions; and amending sections 7 and 9, ...
For providers of central office based services, the surcharge shall be applied to each line that has unrestricted connection to the telecommunications relay service.
These central office based service lines that have restricted access to the telecommunications relay service shall be charged based on software design.
(2) The surcharge imposed by subsection (1) of this section does not apply to: (a) Services upon which the state is prohibited from imposing the surcharge by the Constitution or laws of the United States or the Constitution or laws of the State of Oregon.
www.leg.state.or.us /95reg/measures/hb2100.dir/hb2185.en.html   (1005 words)

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